Call intercept methods, such as for customer self-support on a mobile device

Call intercept methods, such as for customer self-support on a mobile device

A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and d...

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Hauptverfasser: Roundtree, Brian, Allan, Kevin, Beinikis, Linda, Rush, Keldon
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Sprache:eng
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creator Roundtree, Brian
Allan, Kevin
Beinikis, Linda
Rush, Keldon
description A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and display a list of potential solutions to the subscriber's problems. Various other features and embodiments art disclosed.
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title Call intercept methods, such as for customer self-support on a mobile device
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