System and method for dynamic call-progress analysis and call processing

A telephony application such as an interactive voice response ("IVR") needs to identify quickly the nature of the call (e.g., whether it is a person or machine answering a call) in order to initiate an appropriate voice application. Conventionally, the call stream is sent to a call-progres...

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Bibliographische Detailangaben

Hauptverfasser:	Taylor, Jonathan Robert, Campbell, Ryan Stephen, Auburn, RJ, Agranovsky, Alexander S, Green, Robbie A
Format:	Patent
Sprache:	eng
Online-Zugang:	Volltext bestellen
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