System and method to identify customer premises equipment devices
A computer implemented method includes sending a request from a customer service terminal to a broadband remote access server to retrieve a device identifier of a customer premises equipment device. The device identifier is received by the broadband remote access server via a point to point protocol...
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| Format: | Patent |
| Sprache: | eng |
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| Zusammenfassung: | A computer implemented method includes sending a request from a customer service terminal to a broadband remote access server to retrieve a device identifier of a customer premises equipment device. The device identifier is received by the broadband remote access server via a point to point protocol over ethernet active discovery initiation packet sent from the customer premises equipment device. The computer implemented method includes receiving, at the customer service terminal, a response from the broadband remote access server that includes the device identifier of the customer premises equipment device. |
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