Cash dispensing automated banking machine diagnostic method

An automated transaction machine including an extensions for financial services (XFS) layer is provided. An application interface portion of the XFS software layer is operative to communicate with an application software layer of the ATM which may include terminal applications. A hardware interface...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Block, James, Shepley, Steven
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:An automated transaction machine including an extensions for financial services (XFS) layer is provided. An application interface portion of the XFS software layer is operative to communicate with an application software layer of the ATM which may include terminal applications. A hardware interface portion of the XFS software layer is operative to communicate with a hardware layer of the ATM which may include hardware devices of the ATM and associates service providers. A diagnostic application is operative to determine whether problems exists in the application software layer or the hardware layer of the ATM by causing a plurality of hardware devices to perform predefined operations using the XFS software layer and by monitoring the operations. The diagnostic application is operative to output a determination as to whether a problem with the ATM is associated with the components of the application or hardware layers of the ATM responsive to the success or failure of the operations.