Troubleshooting to diagnose computer problems

In a support service for computing devices or software (or other service), a determination is made based on an incident report that additional data is needed. A first template is chosen from a set of templates and that chosen first template is customized for the particular incident to create a data...

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Bibliographische Detailangaben
Hauptverfasser: Das, Nicholas, Singh, Jaydeep, Green, John S, Rane, Keerti A, Babu, Krishnaswamy J, Arifianto, Raymond, Malladi, Srikanth, SaganeGowda, Suma, Rahman, Tanvir, Oommen, Toji T, Phurrough, Dale Edward, Khan, Nayab, Walvekar, Pramod Kamalakar
Format: Patent
Sprache:eng
Online-Zugang:Volltext bestellen
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