Trouble-ticket generation in network management environment
The automatic generation and storage of bundled error messages indicative of fault conditions of one or more managed networks is disclosed. The error messages may provide more complete information relating to the managed networks such as information indicative of a detected fault condition as well a...
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| creator | Langevin, Eugene J Warren, Daniel O |
| description | The automatic generation and storage of bundled error messages indicative of fault conditions of one or more managed networks is disclosed. The error messages may provide more complete information relating to the managed networks such as information indicative of a detected fault condition as well as information describing the network on which the condition occurred. Fewer duplicative error messages are generated and the number of "false-positive" messages is reduced while still preserving and providing important fault condition information to operators. |
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The error messages may provide more complete information relating to the managed networks such as information indicative of a detected fault condition as well as information describing the network on which the condition occurred. Fewer duplicative error messages are generated and the number of "false-positive" messages is reduced while still preserving and providing important fault condition information to operators.</abstract><oa>free_for_read</oa></addata></record> |
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| title | Trouble-ticket generation in network management environment |
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