Customer support system

Customer support system

A customer support system for improving the skill of a person engaged in a business with reduced cost for technical training support and enhancing practical training. The customer support system includes a computer system for introducing training contents from a service providing side to a customer...

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Hauptverfasser: Ohno, Hiroaki, Katagiri, Mitsuo, Shiromaru, Isao, Suginohara, Noriaki
Format: Patent
Sprache:eng
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creator Ohno, Hiroaki
Katagiri, Mitsuo
Shiromaru, Isao
Suginohara, Noriaki
description A customer support system for improving the skill of a person engaged in a business with reduced cost for technical training support and enhancing practical training. The customer support system includes a computer system for introducing training contents from a service providing side to a customer side through a computer network; an instructor training facility for training an instructor based on training contents; and a remote technique training support device for the instructor, for supporting technical training on the customer side, from the service providing side, through the computer network.
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title Customer support system
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