Configuration utility

A telephone caller account management system is disclosed. The system includes a server computer having a customer account database created therein and a workstation in communication with the server computer. The workstation includes a monitor screen, a data entry device and a memory. The memory stores a first program and a second program. The first program, upon execution by the workstation, causes the workstation to display a first interactive form on the monitor screen, receive a first input from a user of the workstation, receive a second input from the user through the data entry device, and access a configuration file for the second program in response to the second input from the user. The first interactive form lists one or more configuration parameters for the second program along with corresponding current values for the one or more configuration parameters. The user sends the first input to the workstation through the data entry device. The first input from the user provides one or more replacement values that replace corresponding one or more current values as displayed on the first interactive form. The first program, upon execution by the workstation, further causes the workstation to replace the one or more current values in the configuration file with the one or more replacement values corresponding thereto.