System and method for routing a call using a communications network

System and method for routing a call using a communications network

This invention relates generally to the field of telecommunications, and more particularly to a system and method for communicating over a communication network using a user interface. A communication system includes mobile units, a network switching center, and service centers to provide a variety...

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Hauptverfasser: Kennedy, III, William C, Beasley, Dale E, Parker, Terry S, Russell, Thomas D, Saunders, William C
Format: Patent
Sprache:eng
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creator Kennedy, III, William C
Beasley, Dale E
Parker, Terry S
Russell, Thomas D
Saunders, William C
description This invention relates generally to the field of telecommunications, and more particularly to a system and method for communicating over a communication network using a user interface. A communication system includes mobile units, a network switching center, and service centers to provide a variety of traditional and enhanced services to the mobile units. Using a user interface, an operator of a mobile unit issues a request for services from one or more service centers. The network switching center receives the request for services and, in response, accesses a profile table to select an appropriate service center to establish a communication session with the mobile unit. The selected service center provides enhanced services to the mobile unit to satisfy the service request.
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title System and method for routing a call using a communications network
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