Method and system for notification of maintenance information using portable terminal and computer program product

A maintenance information providing server (Web server) 20 that transmits maintenance information to a portable terminal carried by a vendor or a customer is appended to the network management system (NMS) 21 supervising the network 2, server 20 on receipt of malfunction information from the NMS 21,...

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Bibliographische Detailangaben
Hauptverfasser: Hayano, Shin-Ichiro, Sasabe, Susumu, Kawano, Toshibumi, Uemura, Yasuhiro, Hayashi, Hiroyuki, Fukui, Shingo
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A maintenance information providing server (Web server) 20 that transmits maintenance information to a portable terminal carried by a vendor or a customer is appended to the network management system (NMS) 21 supervising the network 2, server 20 on receipt of malfunction information from the NMS 21, notifying the malfunction to one or more pre-registered portable terminals ( 23, 13, 33 ) of a communication service purveyor, vendor or the customer.