Digitalization and Work Organization in New Urban Food Delivery Systems

Food distribution in general and within urban areas in particular requires a state-of-the-art logistics system. One important aspect is the level of centralization, which has shifting optima owing to emerging digitalization and peer-to-peer concepts. This study offers insights regarding the digitali...

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Veröffentlicht in:International journal on food system dynamics 2018-01, Vol.9 (5), p.399-408
Hauptverfasser: Klumpp, Matthias, Ruiner, Caroline
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container_title International journal on food system dynamics
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creator Klumpp, Matthias
Ruiner, Caroline
description Food distribution in general and within urban areas in particular requires a state-of-the-art logistics system. One important aspect is the level of centralization, which has shifting optima owing to emerging digitalization and peer-to-peer concepts. This study offers insights regarding the digitalization effects for innovative food logistics solutions. Findings are based on two case studies from (1) new urban distribution systems (Foodora, Lieferando, and Deliveroo) and (2) Foodsharing in Germany. Results focus on the digitalized fast and short-term coordination between suppliers, transporters, and customers, and reveal interesting influences on work organization and management of workers in food distribution.
doi_str_mv 10.22004/ag.econ.345293
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subjects digitalization
food logistics
management
Production Economics
Urban food systems
work organization
title Digitalization and Work Organization in New Urban Food Delivery Systems
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