How physicians experience patient consultations at on orthopaedic out-patient clinic: a qualitative study

The aim of this study is to describe physicians’ experiences in their encounters with patients by allowing the physicians to observe and comment on their own video-recorded medical consultations. Eighteen orthopaedic surgeons took part in the study; they were informed that we were interested in stud...

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Veröffentlicht in:Patient education and counseling 2002, Vol.47 (2), p.127-135
Hauptverfasser: Fossum, Bjöörn, Arborelius, Elisabeth, Theorell, Töres
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container_end_page 135
container_issue 2
container_start_page 127
container_title Patient education and counseling
container_volume 47
creator Fossum, Bjöörn
Arborelius, Elisabeth
Theorell, Töres
description The aim of this study is to describe physicians’ experiences in their encounters with patients by allowing the physicians to observe and comment on their own video-recorded medical consultations. Eighteen orthopaedic surgeons took part in the study; they were informed that we were interested in studying what actually takes place during a consultation, the quality of communication between doctor and patient, and how the physicians themselves experience the consultation. Each time the physician wished to make a comment, the video film was stopped and the comments were taped on audiocassette. The results showed that when the physicians watched the video-recorded consultations they commented spontaneously on issues regarding, among others: (1) how they try to adapt their communication to the patient’s situation; (2) the need to explain things to the patient; (3) perceptions of working under unfavourable conditions; (4) difficulties in helping certain patients.
doi_str_mv 10.1016/S0738-3991(01)00184-7
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source MEDLINE; Elsevier ScienceDirect Journals
subjects Adult
Ambulatory Care
Attitude of Health Personnel
Caring sciences
Communication
Female
Humans
INTERDISCIPLINARY RESEARCH AREAS
Male
Middle Aged
Nursing
Orthopaedist
Orthopedics
Patient–physician relation
Physician-Patient Relations
Qualitative study
Referral and Consultation
TVÄRVETENSKAPLIGA FORSKNINGSOMRÅDEN
Video-recorded consultation
Videotape Recording
Vårdvetenskap
title How physicians experience patient consultations at on orthopaedic out-patient clinic: a qualitative study
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