Missed nursing care during the COVID‐19 pandemic: A comparative observational study

Aim To evaluate frequencies, types of and reasons for missed nursing care during the COVID‐19 pandemic at inpatient wards in a highly specialized university hospital. Background Registered nurse/patient ratio and nursing competence are known to affect patient outcomes. The first wave of the COVID‐19...

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Veröffentlicht in:Journal of nursing management 2021-11, Vol.29 (8), p.2343-2352
Hauptverfasser: Vogelsang, Ann‐Christin, Göransson, Katarina E., Falk, Ann‐Charlotte, Nymark, Carolin
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container_end_page 2352
container_issue 8
container_start_page 2343
container_title Journal of nursing management
container_volume 29
creator Vogelsang, Ann‐Christin
Göransson, Katarina E.
Falk, Ann‐Charlotte
Nymark, Carolin
description Aim To evaluate frequencies, types of and reasons for missed nursing care during the COVID‐19 pandemic at inpatient wards in a highly specialized university hospital. Background Registered nurse/patient ratio and nursing competence are known to affect patient outcomes. The first wave of the COVID‐19 pandemic entailed novel ways for staffing to meet the expected increased acute care demand, which potentially could impact on quality of care. Methods A comparative cross‐sectional study was conducted, using the MISSCARE Survey. A sample of nursing staff during the first wave of the COVID‐19 pandemic (n = 130) was compared with a reference sample (n = 157). Results Few differences between samples concerning elements of missed care and no significant differences concerning reasons for missed care were found. Most participants perceived the quality of care and the patient safety to be good. Conclusion The results may be explained by three factors: maintained registered nurse/patient ratio, patients’ dependency levels and that nursing managers could maintain the staffing needs with a sufficient skill mix. Implications for nursing management Nursing managers impact on the occurrence of MNC; to provide a sufficient registered nurse/patient ratio and skill mix when staffing. They play an important role in anticipatory planning and during infectious disease outbreaks.
doi_str_mv 10.1111/jonm.13392
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Background Registered nurse/patient ratio and nursing competence are known to affect patient outcomes. The first wave of the COVID‐19 pandemic entailed novel ways for staffing to meet the expected increased acute care demand, which potentially could impact on quality of care. Methods A comparative cross‐sectional study was conducted, using the MISSCARE Survey. A sample of nursing staff during the first wave of the COVID‐19 pandemic (n = 130) was compared with a reference sample (n = 157). Results Few differences between samples concerning elements of missed care and no significant differences concerning reasons for missed care were found. Most participants perceived the quality of care and the patient safety to be good. Conclusion The results may be explained by three factors: maintained registered nurse/patient ratio, patients’ dependency levels and that nursing managers could maintain the staffing needs with a sufficient skill mix. Implications for nursing management Nursing managers impact on the occurrence of MNC; to provide a sufficient registered nurse/patient ratio and skill mix when staffing. 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source Wiley Online Library Journals Frontfile Complete; SWEPUB Freely available online; Applied Social Sciences Index & Abstracts (ASSIA)
subjects Acute services
Clinical outcomes
COVID-19
Dependency
Infectious diseases
Inpatient care
Medical errors
Nursing
Nursing administration
Nursing care
Observational studies
Original
Pandemics
Patient safety
Patients
Quality of care
Staffing
Workforce planning
Workload
title Missed nursing care during the COVID‐19 pandemic: A comparative observational study
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