Four Conversations - Daily Communication That Gets Results

This book demonstrates how to use the right conversation at the right time-planning and starting each one well, and finishing every conversation effectively-to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success: stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn't just 'difficult' conversations that matter. The book clearly demonstrates it is the everyday dialogue we have with one another that is critical.