Quality of health care: patient satisfaction in a university hospital

To evaluate patient characteristics and satisfaction in an outpatient service at a university hospital, aiming at obtaining subsidies for standardization of a quality assessment program. Patient-representative sample was selected. It consisted of users of the Ophthalmology Outpatient Service at the...

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Veröffentlicht in:	Arquivos brasileiros de oftalmologia 2006-10, Vol.69 (5), p.731-736
Hauptverfasser:	de Oliveira, Denise Fornazari, Arieta, Carlos Eduardo Leite, Temporini, Edméa Rita, Kara-José, Newton
Format:	Artikel
Sprache:	eng
Schlagworte:	Adolescent Adult Aged Aged, 80 and over Brazil Child Child, Preschool Cross-Sectional Studies Delivery of Health Care - standards Female Health Services Accessibility Hospitals, University Humans Infant Male Middle Aged OPHTHALMOLOGY Patient Satisfaction - statistics & numerical data Quality Assurance, Health Care - standards Quality Indicators, Health Care - standards Quality of Health Care - standards Socioeconomic Factors Surveys and Questionnaires
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