Predicting Older Adults' Mobile Payment Adoption: An Extended TAM Model
This study adopted an advanced model, combining the technology acceptance model, the theory of reasoned action, the diffusion of innovations, trust, and five aspects of perceived risk, to measure the factors that influence the behavioral intentions of older adults to use mobile payments. A total of...
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| Veröffentlicht in: | International journal of environmental research and public health 2023-01, Vol.20 (2), p.1391 |
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| container_title | International journal of environmental research and public health |
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| creator | Yang, Cheng-Chia Yang, Shang-Yu Chang, Yu-Chia |
| description | This study adopted an advanced model, combining the technology acceptance model, the theory of reasoned action, the diffusion of innovations, trust, and five aspects of perceived risk, to measure the factors that influence the behavioral intentions of older adults to use mobile payments. A total of 365 questionnaires were collected from older adults aged 55 years or older from 20 community care sites in central Taiwan. Partial least-squares structural equation modeling was used to test our research model. The results showed that attitude was the main determinant of M-payment in older adults. Moreover, increasing the usefulness, ease of use, and observability of M-payment helped older adults improve their attitudes toward M-payment, thereby increasing their intention to use it. Trust had a significant effect on the usefulness and ease of use of M-payment, while the main factors affecting trust were only performance and financial risks. |
| doi_str_mv | 10.3390/ijerph20021391 |
| format | Article |
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A total of 365 questionnaires were collected from older adults aged 55 years or older from 20 community care sites in central Taiwan. Partial least-squares structural equation modeling was used to test our research model. The results showed that attitude was the main determinant of M-payment in older adults. Moreover, increasing the usefulness, ease of use, and observability of M-payment helped older adults improve their attitudes toward M-payment, thereby increasing their intention to use it. Trust had a significant effect on the usefulness and ease of use of M-payment, while the main factors affecting trust were only performance and financial risks.</description><identifier>ISSN: 1660-4601</identifier><identifier>ISSN: 1661-7827</identifier><identifier>EISSN: 1660-4601</identifier><identifier>DOI: 10.3390/ijerph20021391</identifier><identifier>PMID: 36674145</identifier><language>eng</language><publisher>Switzerland: MDPI AG</publisher><subject>Adults ; Age groups ; Attitude ; Attitudes ; Behavior ; Brand loyalty ; Cellular telephones ; Community health care ; Consumers ; Hypotheses ; Influence ; Innovations ; Intention ; Mobile commerce ; Models, Theoretical ; Multivariate statistical analysis ; Older people ; Payments ; Privacy ; Risk perception ; Surveys and Questionnaires ; Technology Acceptance Model ; Trust</subject><ispartof>International journal of environmental research and public health, 2023-01, Vol.20 (2), p.1391</ispartof><rights>2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.</rights><rights>2023 by the authors. 2023</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c418t-2c22b62648a514e76cfe37868e3dc7527420631f973a92e15a8749316f796f133</citedby><cites>FETCH-LOGICAL-c418t-2c22b62648a514e76cfe37868e3dc7527420631f973a92e15a8749316f796f133</cites><orcidid>0000-0002-7347-0615 ; 0000-0003-0579-7015 ; 0000-0001-6690-7420</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC9859444/pdf/$$EPDF$$P50$$Gpubmedcentral$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC9859444/$$EHTML$$P50$$Gpubmedcentral$$Hfree_for_read</linktohtml><link.rule.ids>230,314,727,780,784,885,27924,27925,53791,53793</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/36674145$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Yang, Cheng-Chia</creatorcontrib><creatorcontrib>Yang, Shang-Yu</creatorcontrib><creatorcontrib>Chang, Yu-Chia</creatorcontrib><title>Predicting Older Adults' Mobile Payment Adoption: An Extended TAM Model</title><title>International journal of environmental research and public health</title><addtitle>Int J Environ Res Public Health</addtitle><description>This study adopted an advanced model, combining the technology acceptance model, the theory of reasoned action, the diffusion of innovations, trust, and five aspects of perceived risk, to measure the factors that influence the behavioral intentions of older adults to use mobile payments. 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| subjects | Adults Age groups Attitude Attitudes Behavior Brand loyalty Cellular telephones Community health care Consumers Hypotheses Influence Innovations Intention Mobile commerce Models, Theoretical Multivariate statistical analysis Older people Payments Privacy Risk perception Surveys and Questionnaires Technology Acceptance Model Trust |
| title | Predicting Older Adults' Mobile Payment Adoption: An Extended TAM Model |
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