Coding for quality? Accountability work in standardised cancer patient pathways (CPPs)
A vital part of standardised care pathways is the possibility to measure performance through different indicators – for example, codes. In this article, based on interviews with health personnel in a project evaluating the introduction of standardised cancer patient pathways (CPPs) in Norway, we exp...
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Veröffentlicht in: | Health (London, England : 1997) England : 1997), 2023-01, Vol.27 (1), p.129-146 |
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description | A vital part of standardised care pathways is the possibility to measure performance through different indicators – for example, codes. In this article, based on interviews with health personnel in a project evaluating the introduction of standardised cancer patient pathways (CPPs) in Norway, we explore the specific types of work involved when health personnel produce codes as (intended) signifiers of quality. All the types of work are dimensions of what we define as accountability work – work health personnel do to make the codes signifiers of quality of care in the CPP.
Codes and coding practices raise questions of what quality of care represents and how it could and should be measured. Informants in our study advocate for coding as important work for the patient more than for ‘the system’. This shows how organising for quality becomes a crucial part of professional work, expanding what it means to perform high quality care. |
doi_str_mv | 10.1177/13634593211013882 |
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Codes and coding practices raise questions of what quality of care represents and how it could and should be measured. Informants in our study advocate for coding as important work for the patient more than for ‘the system’. This shows how organising for quality becomes a crucial part of professional work, expanding what it means to perform high quality care.</description><identifier>ISSN: 1363-4593</identifier><identifier>EISSN: 1461-7196</identifier><identifier>DOI: 10.1177/13634593211013882</identifier><identifier>PMID: 33926302</identifier><language>eng</language><publisher>London, England: SAGE Publications</publisher><subject>Accountability ; Cancer ; Health services ; Humans ; Neoplasms ; Norway ; Patients ; Quality of care</subject><ispartof>Health (London, England : 1997), 2023-01, Vol.27 (1), p.129-146</ispartof><rights>The Author(s) 2021</rights><rights>The Author(s) 2021 2021 SAGE Publications</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c466t-5a553114562a93d1023f8e0dd027e75d912a3802d7a10ebac03f6da9551627e93</citedby><cites>FETCH-LOGICAL-c466t-5a553114562a93d1023f8e0dd027e75d912a3802d7a10ebac03f6da9551627e93</cites><orcidid>0000-0003-2758-4416 ; 0000-0002-4507-0198</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://journals.sagepub.com/doi/pdf/10.1177/13634593211013882$$EPDF$$P50$$Gsage$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://journals.sagepub.com/doi/10.1177/13634593211013882$$EHTML$$P50$$Gsage$$Hfree_for_read</linktohtml><link.rule.ids>230,315,781,785,886,21821,27926,27927,33776,43623,43624</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/33926302$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Håland, Erna</creatorcontrib><creatorcontrib>Melby, Line</creatorcontrib><title>Coding for quality? Accountability work in standardised cancer patient pathways (CPPs)</title><title>Health (London, England : 1997)</title><addtitle>Health (London)</addtitle><description>A vital part of standardised care pathways is the possibility to measure performance through different indicators – for example, codes. In this article, based on interviews with health personnel in a project evaluating the introduction of standardised cancer patient pathways (CPPs) in Norway, we explore the specific types of work involved when health personnel produce codes as (intended) signifiers of quality. All the types of work are dimensions of what we define as accountability work – work health personnel do to make the codes signifiers of quality of care in the CPP.
Codes and coding practices raise questions of what quality of care represents and how it could and should be measured. Informants in our study advocate for coding as important work for the patient more than for ‘the system’. This shows how organising for quality becomes a crucial part of professional work, expanding what it means to perform high quality care.</description><subject>Accountability</subject><subject>Cancer</subject><subject>Health services</subject><subject>Humans</subject><subject>Neoplasms</subject><subject>Norway</subject><subject>Patients</subject><subject>Quality of care</subject><issn>1363-4593</issn><issn>1461-7196</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2023</creationdate><recordtype>article</recordtype><sourceid>AFRWT</sourceid><sourceid>EIF</sourceid><sourceid>BHHNA</sourceid><recordid>eNp1kU1vFDEMhiMEoqXwA7igSFzKYUqcTJKZC1W1ogWpEj0A18ibZLYps8k2maHaf09WW8qXONmWH7-x8xLyEtgJgNZvQSjRyl5wAAai6_gjcgitgkZDrx7XvPabHXBAnpVyw1ildP-UHAjRcyUYPyRfF8mFuKJDyvR2xjFM21N6Zm2a44TLsKvpXcrfaIi0TBgdZheKd9RitD7TDU7Bx2kXr-9wW-jx4uqqvHlOngw4Fv_iPh6RL-fvPy8-NJefLj4uzi4b2yo1NRKlFACtVBx74YBxMXSeOce49lq6HjiKjnGnEZhfomViUA57KUFVohdH5N1edzMv197ZukrG0WxyWGPemoTB_NmJ4dqs0nfT61YwravA8b1ATrezL5NZh2L9OGL0aS6GS846Wb-WVfT1X-hNmnOs5xmu204LwbuuUrCnbE6lZD88LAPM7Fwz_7hWZ179fsXDxE-bKnCyBwqu_K9n_6_4A3hKnqs</recordid><startdate>20230101</startdate><enddate>20230101</enddate><creator>Håland, Erna</creator><creator>Melby, Line</creator><general>SAGE Publications</general><general>Sage Publications Ltd</general><scope>AFRWT</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7U4</scope><scope>BHHNA</scope><scope>DWI</scope><scope>WZK</scope><scope>7X8</scope><scope>5PM</scope><orcidid>https://orcid.org/0000-0003-2758-4416</orcidid><orcidid>https://orcid.org/0000-0002-4507-0198</orcidid></search><sort><creationdate>20230101</creationdate><title>Coding for quality? Accountability work in standardised cancer patient pathways (CPPs)</title><author>Håland, Erna ; Melby, Line</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c466t-5a553114562a93d1023f8e0dd027e75d912a3802d7a10ebac03f6da9551627e93</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2023</creationdate><topic>Accountability</topic><topic>Cancer</topic><topic>Health services</topic><topic>Humans</topic><topic>Neoplasms</topic><topic>Norway</topic><topic>Patients</topic><topic>Quality of care</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Håland, Erna</creatorcontrib><creatorcontrib>Melby, Line</creatorcontrib><collection>Sage Journals GOLD Open Access 2024</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Sociological Abstracts (pre-2017)</collection><collection>Sociological Abstracts</collection><collection>Sociological Abstracts</collection><collection>Sociological Abstracts (Ovid)</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Health (London, England : 1997)</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Håland, Erna</au><au>Melby, Line</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Coding for quality? Accountability work in standardised cancer patient pathways (CPPs)</atitle><jtitle>Health (London, England : 1997)</jtitle><addtitle>Health (London)</addtitle><date>2023-01-01</date><risdate>2023</risdate><volume>27</volume><issue>1</issue><spage>129</spage><epage>146</epage><pages>129-146</pages><issn>1363-4593</issn><eissn>1461-7196</eissn><abstract>A vital part of standardised care pathways is the possibility to measure performance through different indicators – for example, codes. In this article, based on interviews with health personnel in a project evaluating the introduction of standardised cancer patient pathways (CPPs) in Norway, we explore the specific types of work involved when health personnel produce codes as (intended) signifiers of quality. All the types of work are dimensions of what we define as accountability work – work health personnel do to make the codes signifiers of quality of care in the CPP.
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subjects | Accountability Cancer Health services Humans Neoplasms Norway Patients Quality of care |
title | Coding for quality? Accountability work in standardised cancer patient pathways (CPPs) |
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