Development, implementation and evaluation of a seven-day clinical pharmacy service in a tertiary referral teaching hospital during surge-2 of the COVID-19 pandemic

Background Seven-day clinical pharmacy services in the acute sector of the National Health Service are limited. There is a paucity of evidential patient benefit. This limits investment and infrastructure, despite United Kingdom wide calls. Aim To optimise medicines seven-days a week during surge-2 o...

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Veröffentlicht in:International journal of clinical pharmacy 2023-04, Vol.45 (2), p.293-303
Hauptverfasser: Cheng, C., Walsh, A., Jones, S., Matthews, S., Weerasooriya, D., Fernandes, R. J., McKenzie, C. A.
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container_end_page 303
container_issue 2
container_start_page 293
container_title International journal of clinical pharmacy
container_volume 45
creator Cheng, C.
Walsh, A.
Jones, S.
Matthews, S.
Weerasooriya, D.
Fernandes, R. J.
McKenzie, C. A.
description Background Seven-day clinical pharmacy services in the acute sector of the National Health Service are limited. There is a paucity of evidential patient benefit. This limits investment and infrastructure, despite United Kingdom wide calls. Aim To optimise medicines seven-days a week during surge-2 of the COVID-19 pandemic through implementation of a seven-day clinical pharmacy service. This paper describes service development, evaluation and sustainability. Setting A tertiary-referral teaching hospital, London, United Kingdom. Development The seven-day clinical pharmacy service was developed to critical care, acute and general medical patients. Clinical leads developed the service specification and defined priorities, targeting complex patients and transfer of care. Contributing staff were briefed and training materials developed. Implementation The service was implemented in January 2021 for 11 weeks. Multidisciplinary team communication brought challenges; strategies were employed to overcome these. Evaluation A prospective observational study was conducted in intervention wards over two weekends in February 2021. 1584 beds were occupied and 602 patients included. 346 interventions were reported and rated; 85.6% had high or moderate impact; 56.7% were time-critical. The proportion of medicines reconciliation within 24-h of admission was analysed across the hospital between November 2020 and May 2021. During implementation, patients admitted Friday-Sunday were more likely to receive medicines reconciliation within 24-h (RR 1.41 (95% CI 1.34–1.47), p  
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Contributing staff were briefed and training materials developed. Implementation The service was implemented in January 2021 for 11 weeks. Multidisciplinary team communication brought challenges; strategies were employed to overcome these. Evaluation A prospective observational study was conducted in intervention wards over two weekends in February 2021. 1584 beds were occupied and 602 patients included. 346 interventions were reported and rated; 85.6% had high or moderate impact; 56.7% were time-critical. The proportion of medicines reconciliation within 24-h of admission was analysed across the hospital between November 2020 and May 2021. During implementation, patients admitted Friday-Sunday were more likely to receive medicines reconciliation within 24-h (RR 1.41 (95% CI 1.34–1.47), p  &lt; 0.001). Rostered services were delivered sustainably in terms of shift-fill rate and medicines reconciliation outcome. 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Investment to permanently embed the service was sustained.</description><identifier>ISSN: 2210-7703</identifier><identifier>EISSN: 2210-7711</identifier><identifier>DOI: 10.1007/s11096-022-01475-8</identifier><identifier>PMID: 36367601</identifier><language>eng</language><publisher>Cham: Springer International Publishing</publisher><subject>Coronaviruses ; COVID-19 ; COVID-19 - epidemiology ; ESCP Best Practice ; Hospitals, Teaching ; Humans ; Internal Medicine ; Medication Reconciliation ; Medicine ; Medicine &amp; Public Health ; Pandemics ; Patients ; Pharmacists ; Pharmacy ; Pharmacy Service, Hospital ; Reconciliation ; Referral and Consultation ; State Medicine ; Sustainable development ; Teaching hospitals ; Tertiary Care Centers</subject><ispartof>International journal of clinical pharmacy, 2023-04, Vol.45 (2), p.293-303</ispartof><rights>The Author(s) 2022</rights><rights>2022. The Author(s).</rights><rights>COPYRIGHT 2023 Springer</rights><rights>The Author(s) 2022. 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J.</creatorcontrib><creatorcontrib>McKenzie, C. A.</creatorcontrib><title>Development, implementation and evaluation of a seven-day clinical pharmacy service in a tertiary referral teaching hospital during surge-2 of the COVID-19 pandemic</title><title>International journal of clinical pharmacy</title><addtitle>Int J Clin Pharm</addtitle><addtitle>Int J Clin Pharm</addtitle><description>Background Seven-day clinical pharmacy services in the acute sector of the National Health Service are limited. There is a paucity of evidential patient benefit. This limits investment and infrastructure, despite United Kingdom wide calls. Aim To optimise medicines seven-days a week during surge-2 of the COVID-19 pandemic through implementation of a seven-day clinical pharmacy service. This paper describes service development, evaluation and sustainability. Setting A tertiary-referral teaching hospital, London, United Kingdom. Development The seven-day clinical pharmacy service was developed to critical care, acute and general medical patients. Clinical leads developed the service specification and defined priorities, targeting complex patients and transfer of care. Contributing staff were briefed and training materials developed. Implementation The service was implemented in January 2021 for 11 weeks. Multidisciplinary team communication brought challenges; strategies were employed to overcome these. Evaluation A prospective observational study was conducted in intervention wards over two weekends in February 2021. 1584 beds were occupied and 602 patients included. 346 interventions were reported and rated; 85.6% had high or moderate impact; 56.7% were time-critical. The proportion of medicines reconciliation within 24-h of admission was analysed across the hospital between November 2020 and May 2021. During implementation, patients admitted Friday-Sunday were more likely to receive medicines reconciliation within 24-h (RR 1.41 (95% CI 1.34–1.47), p  &lt; 0.001). Rostered services were delivered sustainably in terms of shift-fill rate and medicines reconciliation outcome. Conclusion Seven-day clinical pharmacy services benefit patient outcome through early medicines reconciliation and intervention. 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J.</au><au>McKenzie, C. A.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Development, implementation and evaluation of a seven-day clinical pharmacy service in a tertiary referral teaching hospital during surge-2 of the COVID-19 pandemic</atitle><jtitle>International journal of clinical pharmacy</jtitle><stitle>Int J Clin Pharm</stitle><addtitle>Int J Clin Pharm</addtitle><date>2023-04-01</date><risdate>2023</risdate><volume>45</volume><issue>2</issue><spage>293</spage><epage>303</epage><pages>293-303</pages><issn>2210-7703</issn><eissn>2210-7711</eissn><abstract>Background Seven-day clinical pharmacy services in the acute sector of the National Health Service are limited. There is a paucity of evidential patient benefit. This limits investment and infrastructure, despite United Kingdom wide calls. Aim To optimise medicines seven-days a week during surge-2 of the COVID-19 pandemic through implementation of a seven-day clinical pharmacy service. This paper describes service development, evaluation and sustainability. Setting A tertiary-referral teaching hospital, London, United Kingdom. Development The seven-day clinical pharmacy service was developed to critical care, acute and general medical patients. Clinical leads developed the service specification and defined priorities, targeting complex patients and transfer of care. Contributing staff were briefed and training materials developed. Implementation The service was implemented in January 2021 for 11 weeks. Multidisciplinary team communication brought challenges; strategies were employed to overcome these. Evaluation A prospective observational study was conducted in intervention wards over two weekends in February 2021. 1584 beds were occupied and 602 patients included. 346 interventions were reported and rated; 85.6% had high or moderate impact; 56.7% were time-critical. The proportion of medicines reconciliation within 24-h of admission was analysed across the hospital between November 2020 and May 2021. During implementation, patients admitted Friday-Sunday were more likely to receive medicines reconciliation within 24-h (RR 1.41 (95% CI 1.34–1.47), p  &lt; 0.001). Rostered services were delivered sustainably in terms of shift-fill rate and medicines reconciliation outcome. Conclusion Seven-day clinical pharmacy services benefit patient outcome through early medicines reconciliation and intervention. Investment to permanently embed the service was sustained.</abstract><cop>Cham</cop><pub>Springer International Publishing</pub><pmid>36367601</pmid><doi>10.1007/s11096-022-01475-8</doi><tpages>11</tpages><orcidid>https://orcid.org/0000-0003-1545-7612</orcidid><oa>free_for_read</oa></addata></record>
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subjects Coronaviruses
COVID-19
COVID-19 - epidemiology
ESCP Best Practice
Hospitals, Teaching
Humans
Internal Medicine
Medication Reconciliation
Medicine
Medicine & Public Health
Pandemics
Patients
Pharmacists
Pharmacy
Pharmacy Service, Hospital
Reconciliation
Referral and Consultation
State Medicine
Sustainable development
Teaching hospitals
Tertiary Care Centers
title Development, implementation and evaluation of a seven-day clinical pharmacy service in a tertiary referral teaching hospital during surge-2 of the COVID-19 pandemic
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