Factors Affecting the Perceived Usability of the COVID-19 Contact-Tracing Application "Thai Chana" during the Early COVID-19 Omicron Period

Thai Chana is one of the mobile applications for COVID-19 disease-control tracking, especially among the Thais. The purpose of this study was to determine factors affecting the perceived usability of Thai Chana by integrating protection motivation theory, the extended technology acceptance model, an...

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Veröffentlicht in:International journal of environmental research and public health 2022-04, Vol.19 (7), p.4383
Hauptverfasser: Chuenyindee, Thanatorn, Ong, Ardvin Kester S, Prasetyo, Yogi Tri, Persada, Satria Fadil, Nadlifatin, Reny, Sittiwatethanasiri, Thaninrat
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container_end_page
container_issue 7
container_start_page 4383
container_title International journal of environmental research and public health
container_volume 19
creator Chuenyindee, Thanatorn
Ong, Ardvin Kester S
Prasetyo, Yogi Tri
Persada, Satria Fadil
Nadlifatin, Reny
Sittiwatethanasiri, Thaninrat
description Thai Chana is one of the mobile applications for COVID-19 disease-control tracking, especially among the Thais. The purpose of this study was to determine factors affecting the perceived usability of Thai Chana by integrating protection motivation theory, the extended technology acceptance model, and the system usability scale. In all, 800 Thais participated and filled an online questionnaire with 56 questions during the early COVID-19 omicron period (15 December 2021 to 14 January 2022). Structural equation modeling (SEM) showed that the understanding of COVID-19 has significant effects on perceived severity and perceived vulnerability, which subsequently leads to perceived usefulness. In addition, perceived usefulness and perceived ease of use have significant direct effects on attitude, which subsequently leads to the intention to use, actual use, and perceived usability. This study is one of the first studies that have analyzed the mobile application for COVID-19 disease-control tracking. The significant and substantial findings can be used for a theoretical foundation, particularly in designing a new mobile application for disease-control tracking worldwide. Finally, protection motivation theory, the extended technology acceptance model, and the system usability scale can be used for evaluating other disease-control tracking mobile applications worldwide.
doi_str_mv 10.3390/ijerph19074383
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subjects Acceptance
Applications programs
Behavior
Contact Tracing
Coronaviruses
COVID-19
COVID-19 - epidemiology
Disease control
Disease prevention
Humans
Hypotheses
Intention
Investigations
Medical supplies
Mobile Applications
Mobile communications networks
Motivation
Multivariate statistical analysis
Pandemics
Technology
Technology Acceptance Model
Telemedicine
Thailand - epidemiology
Usability
title Factors Affecting the Perceived Usability of the COVID-19 Contact-Tracing Application "Thai Chana" during the Early COVID-19 Omicron Period
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