Investigation into Information Release of Chinese Government and Departments on COVID-19

Information release is an important way for governments to deal with public health emergencies, and plays an irreplaceable role in promoting epidemic prevention and control, enhancing public awareness of the epidemic situation and mobilizing social resources. Focusing on the coronavirus disease 2019 (COVID-19) epidemic in China, this investigation chose 133 information release accounts of the Chinese government and relevant departments at the national, provincial, and municipal levels, including Ministries of the State Council, Departments of Hubei Province Government, and Bureaus of Wuhan Government, covering their portals, apps, Weibos, and WeChats. Then, the characteristics such as scale, agility, frequency, originality, and impact of different levels, departments, and channels of the information releases by the Chinese government on the COVID-19 epidemic were analyzed. Finally, the overall situation was concluded by radar map analysis. It was found that the information release on the COVID-19 epidemic was coordinated effectively at different levels, departments, and channels, as evidenced by the complementarity between channels, the synergy between the national and local governments, and the coordination between departments, which guaranteed the rapid success of the epidemic prevention and control process in China. This investigation could be a reference for epidemic prevention and control for governments and international organizations, such as the World Health Organization (WHO), during public health emergencies, e.g. the COVID-19 pandemic.