Return to Work during the COVID-19 Outbreak: A Study on the Role of Job Demands, Job Resources, and Personal Resources upon the Administrative Staff of Italian Public Universities
Compared to healthcare workers and teleworkers, occupational wellbeing of employees who continued or suddenly returned to work during the COVID-19 pandemic have received less attention thus far. Using the Job Demand-Resource model as a framework, the present study aimed at evaluating the role of job...
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Veröffentlicht in: | International journal of environmental research and public health 2022-02, Vol.19 (4), p.1995 |
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container_issue | 4 |
container_start_page | 1995 |
container_title | International journal of environmental research and public health |
container_volume | 19 |
creator | Guidetti, Gloria Converso, Daniela Sanseverino, Domenico Ghislieri, Chiara |
description | Compared to healthcare workers and teleworkers, occupational wellbeing of employees who continued or suddenly returned to work during the COVID-19 pandemic have received less attention thus far. Using the Job Demand-Resource model as a framework, the present study aimed at evaluating the role of job demands and job and personal resources in affecting emotional exhaustion among university administrative staff.
This cross-sectional study analyzed data collected through an online questionnaire completed by 364 administrative employees that continued working in presence (WP) and 1578 that continued working blended (WB), namely, partly remotely and partly in presence.
Among job demands, quantitative job demand overloads and perceived risk of being infected were positively associated with higher levels of emotional exhaustion. Among job resources, colleague support was significantly associated with lower emotional exhaustion for both WB and WP, whereas supervisor support and fatigue management were salient only for WB. Among personal resources, personal contribution in managing COVID-19-related risk at work emerged as a protective factor for emotional exhaustion.
Insights for the development of targeted preventive measure for a more psychologically safe and productive return to work can be derived from these results. |
doi_str_mv | 10.3390/ijerph19041995 |
format | Article |
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This cross-sectional study analyzed data collected through an online questionnaire completed by 364 administrative employees that continued working in presence (WP) and 1578 that continued working blended (WB), namely, partly remotely and partly in presence.
Among job demands, quantitative job demand overloads and perceived risk of being infected were positively associated with higher levels of emotional exhaustion. Among job resources, colleague support was significantly associated with lower emotional exhaustion for both WB and WP, whereas supervisor support and fatigue management were salient only for WB. Among personal resources, personal contribution in managing COVID-19-related risk at work emerged as a protective factor for emotional exhaustion.
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This cross-sectional study analyzed data collected through an online questionnaire completed by 364 administrative employees that continued working in presence (WP) and 1578 that continued working blended (WB), namely, partly remotely and partly in presence.
Among job demands, quantitative job demand overloads and perceived risk of being infected were positively associated with higher levels of emotional exhaustion. Among job resources, colleague support was significantly associated with lower emotional exhaustion for both WB and WP, whereas supervisor support and fatigue management were salient only for WB. Among personal resources, personal contribution in managing COVID-19-related risk at work emerged as a protective factor for emotional exhaustion.
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Converso, Daniela ; Sanseverino, Domenico ; Ghislieri, Chiara</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c418t-6d0effa262792b442be3d7115d69998f58f98789dc7472b584c7d01197e15f293</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2022</creationdate><topic>Burnout, Professional</topic><topic>Coronaviruses</topic><topic>COVID-19</topic><topic>COVID-19 - epidemiology</topic><topic>Cross-Sectional Studies</topic><topic>Emotions</topic><topic>Employees</topic><topic>Employment</topic><topic>Health care industry</topic><topic>Health risks</topic><topic>Humans</topic><topic>Hypotheses</topic><topic>Job Satisfaction</topic><topic>Medical personnel</topic><topic>Mental health</topic><topic>Pandemics</topic><topic>Public administration</topic><topic>Return to Work</topic><topic>Risk management</topic><topic>Risk perception</topic><topic>SARS-CoV-2</topic><topic>Stress</topic><topic>Surveys and Questionnaires</topic><topic>Universities</topic><topic>Workload - psychology</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Guidetti, Gloria</creatorcontrib><creatorcontrib>Converso, Daniela</creatorcontrib><creatorcontrib>Sanseverino, Domenico</creatorcontrib><creatorcontrib>Ghislieri, Chiara</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Medical Database (Alumni Edition)</collection><collection>Public Health Database</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>ProQuest One Community College</collection><collection>Coronavirus Research Database</collection><collection>ProQuest Central Korea</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Medical Database</collection><collection>Publicly Available Content Database</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>International journal of environmental research and public health</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Guidetti, Gloria</au><au>Converso, Daniela</au><au>Sanseverino, Domenico</au><au>Ghislieri, Chiara</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Return to Work during the COVID-19 Outbreak: A Study on the Role of Job Demands, Job Resources, and Personal Resources upon the Administrative Staff of Italian Public Universities</atitle><jtitle>International journal of environmental research and public health</jtitle><addtitle>Int J Environ Res Public Health</addtitle><date>2022-02-10</date><risdate>2022</risdate><volume>19</volume><issue>4</issue><spage>1995</spage><pages>1995-</pages><issn>1660-4601</issn><issn>1661-7827</issn><eissn>1660-4601</eissn><abstract>Compared to healthcare workers and teleworkers, occupational wellbeing of employees who continued or suddenly returned to work during the COVID-19 pandemic have received less attention thus far. Using the Job Demand-Resource model as a framework, the present study aimed at evaluating the role of job demands and job and personal resources in affecting emotional exhaustion among university administrative staff.
This cross-sectional study analyzed data collected through an online questionnaire completed by 364 administrative employees that continued working in presence (WP) and 1578 that continued working blended (WB), namely, partly remotely and partly in presence.
Among job demands, quantitative job demand overloads and perceived risk of being infected were positively associated with higher levels of emotional exhaustion. Among job resources, colleague support was significantly associated with lower emotional exhaustion for both WB and WP, whereas supervisor support and fatigue management were salient only for WB. Among personal resources, personal contribution in managing COVID-19-related risk at work emerged as a protective factor for emotional exhaustion.
Insights for the development of targeted preventive measure for a more psychologically safe and productive return to work can be derived from these results.</abstract><cop>Switzerland</cop><pub>MDPI AG</pub><pmid>35206184</pmid><doi>10.3390/ijerph19041995</doi><orcidid>https://orcid.org/0000-0002-6780-4746</orcidid><orcidid>https://orcid.org/0000-0003-4002-8756</orcidid><orcidid>https://orcid.org/0000-0002-7157-658X</orcidid><orcidid>https://orcid.org/0000-0001-6434-0002</orcidid><oa>free_for_read</oa></addata></record> |
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subjects | Burnout, Professional Coronaviruses COVID-19 COVID-19 - epidemiology Cross-Sectional Studies Emotions Employees Employment Health care industry Health risks Humans Hypotheses Job Satisfaction Medical personnel Mental health Pandemics Public administration Return to Work Risk management Risk perception SARS-CoV-2 Stress Surveys and Questionnaires Universities Workload - psychology |
title | Return to Work during the COVID-19 Outbreak: A Study on the Role of Job Demands, Job Resources, and Personal Resources upon the Administrative Staff of Italian Public Universities |
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