Development and validation of a patient experience of care survey for emergency departments

Objectives To (1) develop a survey to assess the patient experience of care in hospital‐based emergency departments (ED) and (2) evaluate the reliability and validity of composite measures of patient experience using data collected through the experimental implementation of the newly developed Emerg...

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Veröffentlicht in:	Health services research 2022-02, Vol.57 (1), p.102-112
Hauptverfasser:	Ye, Feifei, Parast, Layla, Hays, Ron D., Elliott, Marc N., Becker, Kirsten, Lehrman, William G., Stark, Debra, Martino, Steven
Format:	Artikel
Sprache:	eng
Schlagworte:	Cognitive ability Cognitive interviews Composite materials Confirmatory factor analysis Consistency Cross-Sectional Studies Data collection emergency department Emergency medical care Emergency medical services Emergency service Emergency Service, Hospital Emergency services Evaluation Factor analysis Feasibility Field tests Hospital emergency services Hospitals Humans Literature reviews Medical care Medical care quality Medical personnel Nurses patient experience Patient Outcome Assessment Patient Satisfaction - statistics & numerical data Patients Physicians Polls & surveys Psychometrics Quality management Quality of care Quality of Health Care - standards Reliability Reliability analysis Reproducibility of Results Surveys and Questionnaires - standards United States validity Willingness
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