Person-centred care-based crisis management: facing COVID-19 in an oil industry
Background The study aims to present the strategies used in person-centred care, through measures to promote and prevent COVID-19 pandemic in an oil industry in Brazil. The corporate focus is on managing the crisis, converging economic interests, operational security, health and protection of indivi...
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Veröffentlicht in: | European journal of public health 2021-08, Vol.31 (Supplement_2) |
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creator | Rodrigues, Mariana Costa de Assis Martins da Silva, Vanessa Uchoa Albuquerque, Rafael Amaral Dinis, Maria Alzira Pimenta Viterbo, Lilian Monteiro Ferrari |
description | Background
The study aims to present the strategies used in person-centred care, through measures to promote and prevent COVID-19 pandemic in an oil industry in Brazil. The corporate focus is on managing the crisis, converging economic interests, operational security, health and protection of individuals.
Methods
In March 2020, a ‘Crisis Room’ was structured, based on the Incident Command System (ICS) methodology for managing interventions in the company, covering about 160 000 workers and 1000 health professionals, including physicians, nurses, psychologists, social workers and nutritionists. The main strategies were: production of technical notes on COVID 19, development of software for monitoring cases, call-centre through a specialized centre with medical and psychological support, test implementation, implementation of sanitary barriers with temperature verification and filling of forms, as well as systematic technical forums.
Results
In the period of 1 year, 46 technical notes were produced, 61 388 cases were recorded and monitored, 30 373 gold standard tests (RT PCR), 484 686 rapid tests, 25 217 workers approached at health barriers and an average of 350 systematic technical forums, were carried out.
Conclusions
Attention to the presented scenario and the mapping of the particularities in the emergency response are fundamental for decision-making, which can be impacted by the absence of strategies still in the reactive phase of the emergency. Despite the adoption of the ICS methodology in the management of the COVID-19 crisis, the incorporation of instruments aimed at individual-centred care were key strategies and foundations that have guaranteed work safety and the maintenance of productivity in this oil company within pandemic context. |
doi_str_mv | 10.1093/eurpub/ckab120.009 |
format | Article |
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The study aims to present the strategies used in person-centred care, through measures to promote and prevent COVID-19 pandemic in an oil industry in Brazil. The corporate focus is on managing the crisis, converging economic interests, operational security, health and protection of individuals.
Methods
In March 2020, a ‘Crisis Room’ was structured, based on the Incident Command System (ICS) methodology for managing interventions in the company, covering about 160 000 workers and 1000 health professionals, including physicians, nurses, psychologists, social workers and nutritionists. The main strategies were: production of technical notes on COVID 19, development of software for monitoring cases, call-centre through a specialized centre with medical and psychological support, test implementation, implementation of sanitary barriers with temperature verification and filling of forms, as well as systematic technical forums.
Results
In the period of 1 year, 46 technical notes were produced, 61 388 cases were recorded and monitored, 30 373 gold standard tests (RT PCR), 484 686 rapid tests, 25 217 workers approached at health barriers and an average of 350 systematic technical forums, were carried out.
Conclusions
Attention to the presented scenario and the mapping of the particularities in the emergency response are fundamental for decision-making, which can be impacted by the absence of strategies still in the reactive phase of the emergency. Despite the adoption of the ICS methodology in the management of the COVID-19 crisis, the incorporation of instruments aimed at individual-centred care were key strategies and foundations that have guaranteed work safety and the maintenance of productivity in this oil company within pandemic context.</description><identifier>ISSN: 1101-1262</identifier><identifier>EISSN: 1464-360X</identifier><identifier>DOI: 10.1093/eurpub/ckab120.009</identifier><language>eng</language><publisher>Oxford: Oxford University Press</publisher><subject>Coimbra Health School abstract supplement of Annual Meeting 2021 ; Companies ; COVID-19 ; Decision making ; Economic crisis ; Economic development ; Emergency preparedness ; Emergency response ; Health ; Implementation ; Medical personnel ; Mental health services ; Nurses ; Occupational safety ; Oil and gas industry ; Pandemics ; Patient-centered care ; Petroleum industry ; Productivity ; Public health ; Social workers ; Strategies ; Verification ; Workers</subject><ispartof>European journal of public health, 2021-08, Vol.31 (Supplement_2)</ispartof><rights>The Author(s) 2021. Published by Oxford University Press on behalf of the European Public Health Association. All rights reserved. 2021</rights><rights>The Author(s) 2021. Published by Oxford University Press on behalf of the European Public Health Association. All rights reserved.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC8385804/pdf/$$EPDF$$P50$$Gpubmedcentral$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC8385804/$$EHTML$$P50$$Gpubmedcentral$$Hfree_for_read</linktohtml><link.rule.ids>230,314,724,777,781,882,1599,27847,27905,27906,33755,53772,53774</link.rule.ids><linktorsrc>$$Uhttps://dx.doi.org/10.1093/eurpub/ckab120.009$$EView_record_in_Oxford_University_Press$$FView_record_in_$$GOxford_University_Press</linktorsrc></links><search><creatorcontrib>Rodrigues, Mariana Costa</creatorcontrib><creatorcontrib>de Assis Martins da Silva, Vanessa Uchoa</creatorcontrib><creatorcontrib>Albuquerque, Rafael Amaral</creatorcontrib><creatorcontrib>Dinis, Maria Alzira Pimenta</creatorcontrib><creatorcontrib>Viterbo, Lilian Monteiro Ferrari</creatorcontrib><title>Person-centred care-based crisis management: facing COVID-19 in an oil industry</title><title>European journal of public health</title><description>Background
The study aims to present the strategies used in person-centred care, through measures to promote and prevent COVID-19 pandemic in an oil industry in Brazil. The corporate focus is on managing the crisis, converging economic interests, operational security, health and protection of individuals.
Methods
In March 2020, a ‘Crisis Room’ was structured, based on the Incident Command System (ICS) methodology for managing interventions in the company, covering about 160 000 workers and 1000 health professionals, including physicians, nurses, psychologists, social workers and nutritionists. The main strategies were: production of technical notes on COVID 19, development of software for monitoring cases, call-centre through a specialized centre with medical and psychological support, test implementation, implementation of sanitary barriers with temperature verification and filling of forms, as well as systematic technical forums.
Results
In the period of 1 year, 46 technical notes were produced, 61 388 cases were recorded and monitored, 30 373 gold standard tests (RT PCR), 484 686 rapid tests, 25 217 workers approached at health barriers and an average of 350 systematic technical forums, were carried out.
Conclusions
Attention to the presented scenario and the mapping of the particularities in the emergency response are fundamental for decision-making, which can be impacted by the absence of strategies still in the reactive phase of the emergency. Despite the adoption of the ICS methodology in the management of the COVID-19 crisis, the incorporation of instruments aimed at individual-centred care were key strategies and foundations that have guaranteed work safety and the maintenance of productivity in this oil company within pandemic context.</description><subject>Coimbra Health School abstract supplement of Annual Meeting 2021</subject><subject>Companies</subject><subject>COVID-19</subject><subject>Decision making</subject><subject>Economic crisis</subject><subject>Economic development</subject><subject>Emergency preparedness</subject><subject>Emergency response</subject><subject>Health</subject><subject>Implementation</subject><subject>Medical personnel</subject><subject>Mental health services</subject><subject>Nurses</subject><subject>Occupational safety</subject><subject>Oil and gas industry</subject><subject>Pandemics</subject><subject>Patient-centered care</subject><subject>Petroleum industry</subject><subject>Productivity</subject><subject>Public health</subject><subject>Social workers</subject><subject>Strategies</subject><subject>Verification</subject><subject>Workers</subject><issn>1101-1262</issn><issn>1464-360X</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2021</creationdate><recordtype>article</recordtype><sourceid>7TQ</sourceid><sourceid>BHHNA</sourceid><recordid>eNqNUE1LAzEUDKJgrf4BTwueY_O5m3gQpH4VCvWg4i0km2xNbTc16Qr996ZuEbx5egNvZt68AeAco0uMJB25Lq47M6o_tMEEXSIkD8AAs5JBWqK3w4wxwhCTkhyDk5QWCCFeCTIAsycXU2hh7dpNdLaodXTQ6LSD0SefipVu9dyt8v6qaHTt23kxnr1ObiGWhW8L3RbBLzOyXdrE7Sk4avQyubP9HIKX-7vn8SOczh4m45sprAllEmJeOdwY5BpqkKgERpVhZcNrLSm1uCTGVpo72kjGqbRWcGOJtdxJIg1tOB2C6943v71y9ie-Xqp19Csdtypor_5uWv-u5uFLCSq4QCwbXOwNYvjsXNqoRehimzMrIjgTkhFZZRbpWXUMKUXX_F7ASO2aV33zat-8ys1nEexFoVv_h_8NLHuJaQ</recordid><startdate>20210803</startdate><enddate>20210803</enddate><creator>Rodrigues, Mariana Costa</creator><creator>de Assis Martins da Silva, Vanessa Uchoa</creator><creator>Albuquerque, Rafael Amaral</creator><creator>Dinis, Maria Alzira Pimenta</creator><creator>Viterbo, Lilian Monteiro Ferrari</creator><general>Oxford University Press</general><general>Oxford Publishing Limited (England)</general><scope>AAYXX</scope><scope>CITATION</scope><scope>7T2</scope><scope>7TQ</scope><scope>7U3</scope><scope>BHHNA</scope><scope>C1K</scope><scope>DHY</scope><scope>DON</scope><scope>K9.</scope><scope>NAPCQ</scope><scope>5PM</scope></search><sort><creationdate>20210803</creationdate><title>Person-centred care-based crisis management: facing COVID-19 in an oil industry</title><author>Rodrigues, Mariana Costa ; de Assis Martins da Silva, Vanessa Uchoa ; Albuquerque, Rafael Amaral ; Dinis, Maria Alzira Pimenta ; Viterbo, Lilian Monteiro Ferrari</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c2349-157e1fb0ef3b0878107b46f5ca933d162bd7a5e3f94539dd85bd2dd5e929b3f53</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2021</creationdate><topic>Coimbra Health School abstract supplement of Annual Meeting 2021</topic><topic>Companies</topic><topic>COVID-19</topic><topic>Decision making</topic><topic>Economic crisis</topic><topic>Economic development</topic><topic>Emergency preparedness</topic><topic>Emergency response</topic><topic>Health</topic><topic>Implementation</topic><topic>Medical personnel</topic><topic>Mental health services</topic><topic>Nurses</topic><topic>Occupational safety</topic><topic>Oil and gas industry</topic><topic>Pandemics</topic><topic>Patient-centered care</topic><topic>Petroleum industry</topic><topic>Productivity</topic><topic>Public health</topic><topic>Social workers</topic><topic>Strategies</topic><topic>Verification</topic><topic>Workers</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Rodrigues, Mariana Costa</creatorcontrib><creatorcontrib>de Assis Martins da Silva, Vanessa Uchoa</creatorcontrib><creatorcontrib>Albuquerque, Rafael Amaral</creatorcontrib><creatorcontrib>Dinis, Maria Alzira Pimenta</creatorcontrib><creatorcontrib>Viterbo, Lilian Monteiro Ferrari</creatorcontrib><collection>CrossRef</collection><collection>Health and Safety Science Abstracts (Full archive)</collection><collection>PAIS Index</collection><collection>Social Services Abstracts</collection><collection>Sociological Abstracts</collection><collection>Environmental Sciences and Pollution Management</collection><collection>PAIS International</collection><collection>PAIS International (Ovid)</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Premium</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>European journal of public health</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Rodrigues, Mariana Costa</au><au>de Assis Martins da Silva, Vanessa Uchoa</au><au>Albuquerque, Rafael Amaral</au><au>Dinis, Maria Alzira Pimenta</au><au>Viterbo, Lilian Monteiro Ferrari</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Person-centred care-based crisis management: facing COVID-19 in an oil industry</atitle><jtitle>European journal of public health</jtitle><date>2021-08-03</date><risdate>2021</risdate><volume>31</volume><issue>Supplement_2</issue><issn>1101-1262</issn><eissn>1464-360X</eissn><abstract>Background
The study aims to present the strategies used in person-centred care, through measures to promote and prevent COVID-19 pandemic in an oil industry in Brazil. The corporate focus is on managing the crisis, converging economic interests, operational security, health and protection of individuals.
Methods
In March 2020, a ‘Crisis Room’ was structured, based on the Incident Command System (ICS) methodology for managing interventions in the company, covering about 160 000 workers and 1000 health professionals, including physicians, nurses, psychologists, social workers and nutritionists. The main strategies were: production of technical notes on COVID 19, development of software for monitoring cases, call-centre through a specialized centre with medical and psychological support, test implementation, implementation of sanitary barriers with temperature verification and filling of forms, as well as systematic technical forums.
Results
In the period of 1 year, 46 technical notes were produced, 61 388 cases were recorded and monitored, 30 373 gold standard tests (RT PCR), 484 686 rapid tests, 25 217 workers approached at health barriers and an average of 350 systematic technical forums, were carried out.
Conclusions
Attention to the presented scenario and the mapping of the particularities in the emergency response are fundamental for decision-making, which can be impacted by the absence of strategies still in the reactive phase of the emergency. Despite the adoption of the ICS methodology in the management of the COVID-19 crisis, the incorporation of instruments aimed at individual-centred care were key strategies and foundations that have guaranteed work safety and the maintenance of productivity in this oil company within pandemic context.</abstract><cop>Oxford</cop><pub>Oxford University Press</pub><doi>10.1093/eurpub/ckab120.009</doi><oa>free_for_read</oa></addata></record> |
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subjects | Coimbra Health School abstract supplement of Annual Meeting 2021 Companies COVID-19 Decision making Economic crisis Economic development Emergency preparedness Emergency response Health Implementation Medical personnel Mental health services Nurses Occupational safety Oil and gas industry Pandemics Patient-centered care Petroleum industry Productivity Public health Social workers Strategies Verification Workers |
title | Person-centred care-based crisis management: facing COVID-19 in an oil industry |
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