Capturing the patient's voice: Kano Analysis of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey

Capturing the patient's voice: Kano Analysis of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey

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Veröffentlicht in:Journal of Education and Health Promotion 2021-01, Vol.10 (1), p.198
Hauptverfasser: Tripathi, Sandeep, Khan, Imadh, Read, Cynthia D., Mischler, Matthew J.
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container_title Journal of Education and Health Promotion
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creator Tripathi, Sandeep
Khan, Imadh
Read, Cynthia D.
Mischler, Matthew J.
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doi_str_mv 10.4103/jehp.jehp_1322_20
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source Medknow Open Access Medical Journals; DOAJ Directory of Open Access Journals; Elektronische Zeitschriftenbibliothek - Frei zugängliche E-Journals; PubMed Central Open Access; PubMed Central
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title Capturing the patient's voice: Kano Analysis of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey
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