Re-Examining the Impact of Multidimensional Trust on Patients’ Online Medical Consultation Service Continuance Decision

Recent years have witnessed the rapid growth of an emerging digital healthcare service – online medical consultation (OMC). Despite its popularity, many OMC platforms have encountered issues in initial adoption and continuance use among patients. We posit that many of the hesitation and resistance m...

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Veröffentlicht in:	Information systems frontiers 2022-06, Vol.24 (3), p.983-1007
Hauptverfasser:	Yang, Ming, Jiang, Jinglu, Kiang, Melody, Yuan, Fangyun
Format:	Artikel
Sprache:	eng
Schlagworte:	Business and Management Control Coronaviruses COVID-19 Digital marketing Health care Health services Information systems IT in Business Management of Computing and Information Systems Medical research Operations Research/Decision Theory Patients Structural models Systems Theory Trust
Online-Zugang:	Volltext
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