Incident Reporting System in an Italian University Hospital: A New Tool for Improving Patient Safety

Clinical risk management constitutes a central element in the healthcare systems in relation to the reverberation that it establishes, and as regards the optimization of clinical outcomes for the patient. The starting point for a right clinical risk management is represented by the identification of...

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Veröffentlicht in:International journal of environmental research and public health 2020-08, Vol.17 (17), p.6267
Hauptverfasser: Ferorelli, Davide, Solarino, Biagio, Trotta, Silvia, Mandarelli, Gabriele, Tattoli, Lucia, Stefanizzi, Pasquale, Bianchi, Francesco Paolo, Tafuri, Silvio, Zotti, Fiorenza, Dell’Erba, Alessandro
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container_issue 17
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container_title International journal of environmental research and public health
container_volume 17
creator Ferorelli, Davide
Solarino, Biagio
Trotta, Silvia
Mandarelli, Gabriele
Tattoli, Lucia
Stefanizzi, Pasquale
Bianchi, Francesco Paolo
Tafuri, Silvio
Zotti, Fiorenza
Dell’Erba, Alessandro
description Clinical risk management constitutes a central element in the healthcare systems in relation to the reverberation that it establishes, and as regards the optimization of clinical outcomes for the patient. The starting point for a right clinical risk management is represented by the identification of non-conforming results. The aim of the study is to carry out a systematic analysis of all data received in the first three years of adoption of a reporting system, revealing the strengths and weaknesses. The results emerged showed an increasing trend in the number of total records. Notably, 86.0% of the records came from the medical category. Moreover, 41.0% of the records reported the possible preventive measures that could have averted the event and in 30% of the reports are hints to be put in place to avoid the repetition of the events. The second experimental phase is categorizing the events reported. Implementing the reporting system, it would guarantee a virtuous cycle of learning, training and reallocation of resources. By sensitizing health workers to a correct use of the incident reporting system, it could become a virtuous error learning system. All this would lead to a reduction in litigation and an implementation of the therapeutic doctor–patient alliance.
doi_str_mv 10.3390/ijerph17176267
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subjects Corporate objectives
Diagnostic tests
Hospitals
Identification
Litigation
Medical records
Optimization
Patient safety
Patients
Resource allocation
Risk management
Safety management
title Incident Reporting System in an Italian University Hospital: A New Tool for Improving Patient Safety
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