WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic

In this paper we reflect on a number of IT related challenges during the COVID19 pandemic, primarily from a CIO and IT professionals perspective. We consider three time periods, namely the period before the pandemic, the response to the pandemic and the period after it. For each period we discuss th...

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Veröffentlicht in:International Journal of Information Management 2020-12, Vol.55, p.102166-102166, Article 102166
Hauptverfasser: Papagiannidis, Savvas, Harris, Jonathan, Morton, David
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Harris, Jonathan
Morton, David
description In this paper we reflect on a number of IT related challenges during the COVID19 pandemic, primarily from a CIO and IT professionals perspective. We consider three time periods, namely the period before the pandemic, the response to the pandemic and the period after it. For each period we discuss the key challenges that practitioners faced and outline important areas to consider for the future. Hopefully, the lessons learnt and the experiences gained will positively inform future academic research and practice.
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subjects Business continuity
Business resilience
COVID-19
Digital transformation
Disaster recovery
Information technology
IT management
Opinion Paper
Pandemic
Pandemics
title WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic
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