Customer satisfaction analysis of the healthy elderly to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale
[Purpose] In this study, we aimed to analyze customer satisfaction as a tool to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale. [Participants and Methods] We included 17 elderly participants and measured the happiness and hea...
Gespeichert in:
| Veröffentlicht in: | Journal of Physical Therapy Science 2019, Vol.31(10), pp.751-754 |
|---|---|
| Hauptverfasser: | , , , |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | 754 |
|---|---|
| container_issue | 10 |
| container_start_page | 751 |
| container_title | Journal of Physical Therapy Science |
| container_volume | 31 |
| creator | Teraoka, Kaori Suzuki, Minako Ueda, Yuito Shimanouchi, Norio |
| description | [Purpose] In this study, we aimed to analyze customer satisfaction as a tool to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale. [Participants and Methods] We included 17 elderly participants and measured the happiness and health statuses using the Happiness & Health Feeling Scale. We analyzed customer satisfaction by correlating subjective well-being with the questionnaire scores. [Results] The results showed a negative correlation between subjective well-being and the score on each questionnaire (correlation coefficient= −0.476). The elderly participants showed lower scores associated with self-esteem, including external appreciation and self-love, whereas high scores associated with eating and pleasure. The Cronbach’s alpha was 0.814. [Conclusion] This study showed an inverse correlation between Happiness & Health Feeling Scale score and well-being, presumably because of low scores associated with self-esteem, which should be prioritized for improvement. The additional use of customer satisfaction analysis using the Happiness & Health Feeling Scale could be helpful to elucidate the subjective association between happiness and health-related factors. |
| doi_str_mv | 10.1589/jpts.31.751 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_pubme</sourceid><recordid>TN_cdi_pubmedcentral_primary_oai_pubmedcentral_nih_gov_6801344</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>2311255194</sourcerecordid><originalsourceid>FETCH-LOGICAL-c5521-d114ceb67a95146d043c8ce7a8ad0f4a448351752d78adc4339549c901f610373</originalsourceid><addsrcrecordid>eNpdks-O0zAQxiMEYsvCiRewhISQlhQ7thPngoSq3e1KK3EAztbUmTSuUrvEzqK-FM-Isynlz2Us27_vG3tmsuw1o0smVf1hd4hhydmykuxJtiiYqnJZFuXTbEFrJnNZqOoiexHCjtKiokI9zy44K4VUlC6yn6sxRL_HgQSINrRgovWOgIP-GGwgviWxQ9Ih9LE7EuwbHPojiZ5Y94Ah2i1EfEQgBG8szPK9d1vSweFgHYbw_qQnIUIc0xZcQ35g3-cbtAkcwxQnk_VvCXlL1rPmBrGfrr8Y6PFl9qyFPuCr03qZfbu5_rpa5_efb-9Wn-5zI2XB8oYxYXBTVlBLJsqGCm6UwQoUNLQVIITiklWyaKp0YgTntRS1qSlrS0Z5xS-zj7PvYdzssTHo4gC9Pgx2D8NRe7D63xtnO731D7pUlHEhksG7k8Hgv4-pUHpvg0lfBod-DLrgVMkidaNO6Jv_0J0fh9SAiWKskJLVk-HVTJnBhzBge34Mo3qaAz3NgeZMpzlI9O1MpyfaVDjvUg3xj7EBtXvkC8pqTWnKQ6dF06SewlQSWnKanO5mp11q3hbPWWGI1vR4zpr0Kf7lydSZMR0MGh3_BebQ2Lg</addsrcrecordid><sourcetype>Open Access Repository</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>2311255194</pqid></control><display><type>article</type><title>Customer satisfaction analysis of the healthy elderly to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale</title><source>PubMed Central</source><source>EZB Electronic Journals Library</source><source>J-STAGE</source><source>PubMed Central Open Access</source><creator>Teraoka, Kaori ; Suzuki, Minako ; Ueda, Yuito ; Shimanouchi, Norio</creator><creatorcontrib>Teraoka, Kaori ; Suzuki, Minako ; Ueda, Yuito ; Shimanouchi, Norio ; Graduate School of Health and Sports Science ; Faculty of Health and Sports Science ; Faculty of International Liberal Arts ; Juntendo University</creatorcontrib><description>[Purpose] In this study, we aimed to analyze customer satisfaction as a tool to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale. [Participants and Methods] We included 17 elderly participants and measured the happiness and health statuses using the Happiness & Health Feeling Scale. We analyzed customer satisfaction by correlating subjective well-being with the questionnaire scores. [Results] The results showed a negative correlation between subjective well-being and the score on each questionnaire (correlation coefficient= −0.476). The elderly participants showed lower scores associated with self-esteem, including external appreciation and self-love, whereas high scores associated with eating and pleasure. The Cronbach’s alpha was 0.814. [Conclusion] This study showed an inverse correlation between Happiness & Health Feeling Scale score and well-being, presumably because of low scores associated with self-esteem, which should be prioritized for improvement. The additional use of customer satisfaction analysis using the Happiness & Health Feeling Scale could be helpful to elucidate the subjective association between happiness and health-related factors.</description><identifier>ISSN: 0915-5287</identifier><identifier>EISSN: 2187-5626</identifier><identifier>DOI: 10.1589/jpts.31.751</identifier><identifier>PMID: 31645800</identifier><language>eng</language><publisher>Tokyo: The Society of Physical Therapy Science</publisher><subject>Customer satisfaction ; Customer satisfaction analysis ; Happiness and Health Feeling Scale ; Older people ; Original ; Questionnaires ; Well-being</subject><ispartof>Journal of Physical Therapy Science, 2019, Vol.31(10), pp.751-754</ispartof><rights>2019 by the Society of Physical Therapy Science. Published by IPEC Inc.</rights><rights>2019. This work is published under https://creativecommons.org/licenses/by-nc-nd/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.</rights><rights>2019 by the Society of Physical Therapy Science. Published by IPEC Inc. 2019</rights><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c5521-d114ceb67a95146d043c8ce7a8ad0f4a448351752d78adc4339549c901f610373</citedby><cites>FETCH-LOGICAL-c5521-d114ceb67a95146d043c8ce7a8ad0f4a448351752d78adc4339549c901f610373</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC6801344/pdf/$$EPDF$$P50$$Gpubmedcentral$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC6801344/$$EHTML$$P50$$Gpubmedcentral$$Hfree_for_read</linktohtml><link.rule.ids>230,314,727,780,784,885,1883,27924,27925,53791,53793</link.rule.ids></links><search><creatorcontrib>Teraoka, Kaori</creatorcontrib><creatorcontrib>Suzuki, Minako</creatorcontrib><creatorcontrib>Ueda, Yuito</creatorcontrib><creatorcontrib>Shimanouchi, Norio</creatorcontrib><creatorcontrib>Graduate School of Health and Sports Science</creatorcontrib><creatorcontrib>Faculty of Health and Sports Science</creatorcontrib><creatorcontrib>Faculty of International Liberal Arts</creatorcontrib><creatorcontrib>Juntendo University</creatorcontrib><title>Customer satisfaction analysis of the healthy elderly to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale</title><title>Journal of Physical Therapy Science</title><addtitle>Journal of Physical Therapy Science</addtitle><description>[Purpose] In this study, we aimed to analyze customer satisfaction as a tool to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale. [Participants and Methods] We included 17 elderly participants and measured the happiness and health statuses using the Happiness & Health Feeling Scale. We analyzed customer satisfaction by correlating subjective well-being with the questionnaire scores. [Results] The results showed a negative correlation between subjective well-being and the score on each questionnaire (correlation coefficient= −0.476). The elderly participants showed lower scores associated with self-esteem, including external appreciation and self-love, whereas high scores associated with eating and pleasure. The Cronbach’s alpha was 0.814. [Conclusion] This study showed an inverse correlation between Happiness & Health Feeling Scale score and well-being, presumably because of low scores associated with self-esteem, which should be prioritized for improvement. The additional use of customer satisfaction analysis using the Happiness & Health Feeling Scale could be helpful to elucidate the subjective association between happiness and health-related factors.</description><subject>Customer satisfaction</subject><subject>Customer satisfaction analysis</subject><subject>Happiness and Health Feeling Scale</subject><subject>Older people</subject><subject>Original</subject><subject>Questionnaires</subject><subject>Well-being</subject><issn>0915-5287</issn><issn>2187-5626</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2019</creationdate><recordtype>article</recordtype><recordid>eNpdks-O0zAQxiMEYsvCiRewhISQlhQ7thPngoSq3e1KK3EAztbUmTSuUrvEzqK-FM-Isynlz2Us27_vG3tmsuw1o0smVf1hd4hhydmykuxJtiiYqnJZFuXTbEFrJnNZqOoiexHCjtKiokI9zy44K4VUlC6yn6sxRL_HgQSINrRgovWOgIP-GGwgviWxQ9Ih9LE7EuwbHPojiZ5Y94Ah2i1EfEQgBG8szPK9d1vSweFgHYbw_qQnIUIc0xZcQ35g3-cbtAkcwxQnk_VvCXlL1rPmBrGfrr8Y6PFl9qyFPuCr03qZfbu5_rpa5_efb-9Wn-5zI2XB8oYxYXBTVlBLJsqGCm6UwQoUNLQVIITiklWyaKp0YgTntRS1qSlrS0Z5xS-zj7PvYdzssTHo4gC9Pgx2D8NRe7D63xtnO731D7pUlHEhksG7k8Hgv4-pUHpvg0lfBod-DLrgVMkidaNO6Jv_0J0fh9SAiWKskJLVk-HVTJnBhzBge34Mo3qaAz3NgeZMpzlI9O1MpyfaVDjvUg3xj7EBtXvkC8pqTWnKQ6dF06SewlQSWnKanO5mp11q3hbPWWGI1vR4zpr0Kf7lydSZMR0MGh3_BebQ2Lg</recordid><startdate>20190101</startdate><enddate>20190101</enddate><creator>Teraoka, Kaori</creator><creator>Suzuki, Minako</creator><creator>Ueda, Yuito</creator><creator>Shimanouchi, Norio</creator><general>The Society of Physical Therapy Science</general><general>Japan Science and Technology Agency</general><scope>AAYXX</scope><scope>CITATION</scope><scope>7TS</scope><scope>NAPCQ</scope><scope>7X8</scope><scope>5PM</scope></search><sort><creationdate>20190101</creationdate><title>Customer satisfaction analysis of the healthy elderly to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale</title><author>Teraoka, Kaori ; Suzuki, Minako ; Ueda, Yuito ; Shimanouchi, Norio</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c5521-d114ceb67a95146d043c8ce7a8ad0f4a448351752d78adc4339549c901f610373</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2019</creationdate><topic>Customer satisfaction</topic><topic>Customer satisfaction analysis</topic><topic>Happiness and Health Feeling Scale</topic><topic>Older people</topic><topic>Original</topic><topic>Questionnaires</topic><topic>Well-being</topic><toplevel>online_resources</toplevel><creatorcontrib>Teraoka, Kaori</creatorcontrib><creatorcontrib>Suzuki, Minako</creatorcontrib><creatorcontrib>Ueda, Yuito</creatorcontrib><creatorcontrib>Shimanouchi, Norio</creatorcontrib><creatorcontrib>Graduate School of Health and Sports Science</creatorcontrib><creatorcontrib>Faculty of Health and Sports Science</creatorcontrib><creatorcontrib>Faculty of International Liberal Arts</creatorcontrib><creatorcontrib>Juntendo University</creatorcontrib><collection>CrossRef</collection><collection>Physical Education Index</collection><collection>Nursing & Allied Health Premium</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Journal of Physical Therapy Science</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Teraoka, Kaori</au><au>Suzuki, Minako</au><au>Ueda, Yuito</au><au>Shimanouchi, Norio</au><aucorp>Graduate School of Health and Sports Science</aucorp><aucorp>Faculty of Health and Sports Science</aucorp><aucorp>Faculty of International Liberal Arts</aucorp><aucorp>Juntendo University</aucorp><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Customer satisfaction analysis of the healthy elderly to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale</atitle><jtitle>Journal of Physical Therapy Science</jtitle><addtitle>Journal of Physical Therapy Science</addtitle><date>2019-01-01</date><risdate>2019</risdate><volume>31</volume><issue>10</issue><spage>751</spage><epage>754</epage><pages>751-754</pages><issn>0915-5287</issn><eissn>2187-5626</eissn><abstract>[Purpose] In this study, we aimed to analyze customer satisfaction as a tool to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale. [Participants and Methods] We included 17 elderly participants and measured the happiness and health statuses using the Happiness & Health Feeling Scale. We analyzed customer satisfaction by correlating subjective well-being with the questionnaire scores. [Results] The results showed a negative correlation between subjective well-being and the score on each questionnaire (correlation coefficient= −0.476). The elderly participants showed lower scores associated with self-esteem, including external appreciation and self-love, whereas high scores associated with eating and pleasure. The Cronbach’s alpha was 0.814. [Conclusion] This study showed an inverse correlation between Happiness & Health Feeling Scale score and well-being, presumably because of low scores associated with self-esteem, which should be prioritized for improvement. The additional use of customer satisfaction analysis using the Happiness & Health Feeling Scale could be helpful to elucidate the subjective association between happiness and health-related factors.</abstract><cop>Tokyo</cop><pub>The Society of Physical Therapy Science</pub><pmid>31645800</pmid><doi>10.1589/jpts.31.751</doi><tpages>4</tpages><oa>free_for_read</oa></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0915-5287 |
| ispartof | Journal of Physical Therapy Science, 2019, Vol.31(10), pp.751-754 |
| issn | 0915-5287 2187-5626 |
| language | eng |
| recordid | cdi_pubmedcentral_primary_oai_pubmedcentral_nih_gov_6801344 |
| source | PubMed Central; EZB Electronic Journals Library; J-STAGE; PubMed Central Open Access |
| subjects | Customer satisfaction Customer satisfaction analysis Happiness and Health Feeling Scale Older people Original Questionnaires Well-being |
| title | Customer satisfaction analysis of the healthy elderly to investigate the association among happiness, health status, and well-being using the Happiness & Health Feeling Scale |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-07T19%3A42%3A45IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_pubme&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Customer%20satisfaction%20analysis%20of%20the%20healthy%20elderly%20to%20investigate%20the%20association%20among%20happiness,%20health%20status,%20and%20well-being%20using%20the%20Happiness%20&%20Health%20Feeling%20Scale&rft.jtitle=Journal%20of%20Physical%20Therapy%20Science&rft.au=Teraoka,%20Kaori&rft.aucorp=Graduate%20School%20of%20Health%20and%20Sports%20Science&rft.date=2019-01-01&rft.volume=31&rft.issue=10&rft.spage=751&rft.epage=754&rft.pages=751-754&rft.issn=0915-5287&rft.eissn=2187-5626&rft_id=info:doi/10.1589/jpts.31.751&rft_dat=%3Cproquest_pubme%3E2311255194%3C/proquest_pubme%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=2311255194&rft_id=info:pmid/31645800&rfr_iscdi=true |