Robust heavy-traffic approximations for service systems facing overdispersed demand

Arrival processes to service systems often display fluctuations that are larger than anticipated under the Poisson assumption, a phenomenon that is referred to as overdispersion . Motivated by this, we analyze a class of discrete-time stochastic models for which we derive heavy-traffic approximation...

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Veröffentlicht in:Queueing systems 2018-12, Vol.90 (3-4), p.257-289
Hauptverfasser: Mathijsen, Britt W. J., Janssen, A. J. E. M., van Leeuwaarden, Johan S. H., Zwart, Bert
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Sprache:eng
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