How Patient Comments Affect Consumers’ Use of Physician Performance Measures
Patients' comments about doctors are increasingly available on the internet. The effects of these anecdotal accounts on consumers' engagement with reports on doctor quality, use of more statistically reliable performance measures, and ability to choose doctors wisely are unknown. To examin...
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Veröffentlicht in: | Medical care 2016-01, Vol.54 (1), p.24-31 |
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