Do Hospital Boards matter for better, safer, patient care?
Manifest failings in healthcare quality and safety in many countries have focused attention on the role of hospital Boards. While a growing literature has drawn attention to the potential impacts of Board composition and Board processes, little work has yet been carried out to examine the influence...
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Veröffentlicht in: | Social science & medicine (1982) 2017-03, Vol.177, p.278-287 |
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creator | Mannion, R. Davies, H.T.O. Jacobs, R. Kasteridis, P. Millar, R. Freeman, T. |
description | Manifest failings in healthcare quality and safety in many countries have focused attention on the role of hospital Boards. While a growing literature has drawn attention to the potential impacts of Board composition and Board processes, little work has yet been carried out to examine the influence of Board competencies. In this work, we first validate the structure of an established ‘Board competencies’ self-assessment instrument in the English NHS (the Board Self-Assessment Questionnaire, or BSAQ). This tool is then used to explore in English acute hospitals the relationships between (a) Board competencies and staff perceptions about how well their organisation deals with quality and safety issues; and (b) Board competencies and a raft of patient safety and quality measures at organisation level.
National survey data from 95 hospitals (334 Board members) confirmed the factor structure of the BSAQ, validating it for use in the English NHS. Moreover, better Board competencies were correlated in consistent ways with beneficial staff attitudes to the reporting and handling of quality and safety issues (using routinely collected data from the NHS National Staff Survey). However, relationships between Board competencies and aggregate outcomes for a variety of quality and safety measures showed largely inconsistent and non-significant relationships.
Overall, these data suggest that Boards may be able to impact on important staff perceptions. Further work is required to unpack the impact of Board attributes on organisational aggregate outcomes.
•The Board Self assessment Questionnaire was validated for use in the English NHS.•Board competencies were correlated with beneficial staff attitudes to the reporting and handling of patient safety issues.•Board competencies were not found to be related to a range of patient safety outcomes. |
doi_str_mv | 10.1016/j.socscimed.2017.01.045 |
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National survey data from 95 hospitals (334 Board members) confirmed the factor structure of the BSAQ, validating it for use in the English NHS. Moreover, better Board competencies were correlated in consistent ways with beneficial staff attitudes to the reporting and handling of quality and safety issues (using routinely collected data from the NHS National Staff Survey). However, relationships between Board competencies and aggregate outcomes for a variety of quality and safety measures showed largely inconsistent and non-significant relationships.
Overall, these data suggest that Boards may be able to impact on important staff perceptions. Further work is required to unpack the impact of Board attributes on organisational aggregate outcomes.
•The Board Self assessment Questionnaire was validated for use in the English NHS.•Board competencies were correlated with beneficial staff attitudes to the reporting and handling of patient safety issues.•Board competencies were not found to be related to a range of patient safety outcomes.</description><identifier>ISSN: 0277-9536</identifier><identifier>EISSN: 1873-5347</identifier><identifier>DOI: 10.1016/j.socscimed.2017.01.045</identifier><identifier>PMID: 28185699</identifier><language>eng</language><publisher>England: Elsevier Ltd</publisher><subject><![CDATA[Attitude of Health Personnel ; Board competencies ; Board governance ; Competence ; Delivery of Health Care - standards ; Employee attitude ; Focused attention ; Governing Board - organization & administration ; Governing Board - standards ; Health services ; Healthcare quality ; Hospital Administration - methods ; Hospital Administration - standards ; Hospital Boards ; Hospitals ; Hospitals - statistics & numerical data ; Humans ; Measures ; Patient safety ; Patient Safety - standards ; Patient Safety - statistics & numerical data ; Patients ; Perceptions ; Polls & surveys ; Professional attitudes ; Professional Competence - standards ; Quality ; Quality of care ; Quality of Health Care - standards ; Quality of Health Care - statistics & numerical data ; Questionnaires ; Safety ; Safety measures ; Self evaluation ; State Medicine - organization & administration ; State Medicine - statistics & numerical data ; Surveys and Questionnaires ; United Kingdom ; Workforce]]></subject><ispartof>Social science & medicine (1982), 2017-03, Vol.177, p.278-287</ispartof><rights>2017</rights><rights>Crown Copyright © 2017. Published by Elsevier Ltd. All rights reserved.</rights><rights>Copyright Pergamon Press Inc. Mar 2017</rights><rights>Crown Copyright © 2017 Published by Elsevier Ltd. All rights reserved. 2017</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c503t-17c04834c70aa17f61a4b736f45f588f9431cfb1606014949ba033fc37906efd3</citedby><cites>FETCH-LOGICAL-c503t-17c04834c70aa17f61a4b736f45f588f9431cfb1606014949ba033fc37906efd3</cites><orcidid>0000-0002-9317-811X ; 0000-0001-5225-6321</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://dx.doi.org/10.1016/j.socscimed.2017.01.045$$EHTML$$P50$$Gelsevier$$Hfree_for_read</linktohtml><link.rule.ids>230,314,780,784,885,3550,27924,27925,33774,45995</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/28185699$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Mannion, R.</creatorcontrib><creatorcontrib>Davies, H.T.O.</creatorcontrib><creatorcontrib>Jacobs, R.</creatorcontrib><creatorcontrib>Kasteridis, P.</creatorcontrib><creatorcontrib>Millar, R.</creatorcontrib><creatorcontrib>Freeman, T.</creatorcontrib><title>Do Hospital Boards matter for better, safer, patient care?</title><title>Social science & medicine (1982)</title><addtitle>Soc Sci Med</addtitle><description>Manifest failings in healthcare quality and safety in many countries have focused attention on the role of hospital Boards. While a growing literature has drawn attention to the potential impacts of Board composition and Board processes, little work has yet been carried out to examine the influence of Board competencies. In this work, we first validate the structure of an established ‘Board competencies’ self-assessment instrument in the English NHS (the Board Self-Assessment Questionnaire, or BSAQ). This tool is then used to explore in English acute hospitals the relationships between (a) Board competencies and staff perceptions about how well their organisation deals with quality and safety issues; and (b) Board competencies and a raft of patient safety and quality measures at organisation level.
National survey data from 95 hospitals (334 Board members) confirmed the factor structure of the BSAQ, validating it for use in the English NHS. Moreover, better Board competencies were correlated in consistent ways with beneficial staff attitudes to the reporting and handling of quality and safety issues (using routinely collected data from the NHS National Staff Survey). However, relationships between Board competencies and aggregate outcomes for a variety of quality and safety measures showed largely inconsistent and non-significant relationships.
Overall, these data suggest that Boards may be able to impact on important staff perceptions. Further work is required to unpack the impact of Board attributes on organisational aggregate outcomes.
•The Board Self assessment Questionnaire was validated for use in the English NHS.•Board competencies were correlated with beneficial staff attitudes to the reporting and handling of patient safety issues.•Board competencies were not found to be related to a range of patient safety outcomes.</description><subject>Attitude of Health Personnel</subject><subject>Board competencies</subject><subject>Board governance</subject><subject>Competence</subject><subject>Delivery of Health Care - standards</subject><subject>Employee attitude</subject><subject>Focused attention</subject><subject>Governing Board - organization & administration</subject><subject>Governing Board - standards</subject><subject>Health services</subject><subject>Healthcare quality</subject><subject>Hospital Administration - methods</subject><subject>Hospital Administration - standards</subject><subject>Hospital Boards</subject><subject>Hospitals</subject><subject>Hospitals - statistics & numerical data</subject><subject>Humans</subject><subject>Measures</subject><subject>Patient safety</subject><subject>Patient Safety - standards</subject><subject>Patient Safety - statistics & numerical data</subject><subject>Patients</subject><subject>Perceptions</subject><subject>Polls & surveys</subject><subject>Professional attitudes</subject><subject>Professional Competence - standards</subject><subject>Quality</subject><subject>Quality of care</subject><subject>Quality of Health Care - standards</subject><subject>Quality of Health Care - statistics & numerical data</subject><subject>Questionnaires</subject><subject>Safety</subject><subject>Safety measures</subject><subject>Self evaluation</subject><subject>State Medicine - organization & administration</subject><subject>State Medicine - statistics & numerical data</subject><subject>Surveys and Questionnaires</subject><subject>United Kingdom</subject><subject>Workforce</subject><issn>0277-9536</issn><issn>1873-5347</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2017</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>BHHNA</sourceid><recordid>eNqFkU9v1DAQxS0EokvhK0AkLhxIOhP_51BUCm2RKnGBs-U4NniVjRc7W4lvj1dbVtALpxnJv3meN4-QVwgdAoqzdVeSKy5u_Nj1gLID7IDxR2SFStKWUyYfkxX0UraaU3FCnpWyBgAERZ-Sk16h4kLrFXn3MTU3qWzjYqfmQ7J5LM3GLovPTUi5Gfy-fdsUG_Zla5fo56VxNvv3z8mTYKfiX9zXU_Lt6tPXy5v29sv158uL29ZxoEuL0gFTlDkJ1qIMAi0bJBWB8cCVCppRdGFAAQKQaaYHC5QGR6UG4cNIT8n5QXe7G6pfVxfIdjLbHDc2_zLJRvPvyxx_mO_pztQroKS8Cry5F8jp586XxWxicX6a7OzTrhhUQnKGqlcVff0AXaddnqs9gxp7rrhmslLyQLmcSsk-HJdBMPt8zNoc8zH7fAygqfnUyZd_eznO_QmkAhcHwNeL3kWfTVXxs_NjzN4tZkzxv5_8BpENpC8</recordid><startdate>201703</startdate><enddate>201703</enddate><creator>Mannion, R.</creator><creator>Davies, H.T.O.</creator><creator>Jacobs, R.</creator><creator>Kasteridis, P.</creator><creator>Millar, R.</creator><creator>Freeman, T.</creator><general>Elsevier Ltd</general><general>Pergamon Press Inc</general><general>Pergamon</general><scope>6I.</scope><scope>AAFTH</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7U3</scope><scope>7U4</scope><scope>8BJ</scope><scope>BHHNA</scope><scope>DWI</scope><scope>FQK</scope><scope>JBE</scope><scope>K9.</scope><scope>WZK</scope><scope>7X8</scope><scope>5PM</scope><orcidid>https://orcid.org/0000-0002-9317-811X</orcidid><orcidid>https://orcid.org/0000-0001-5225-6321</orcidid></search><sort><creationdate>201703</creationdate><title>Do Hospital Boards matter for better, safer, patient care?</title><author>Mannion, R. ; Davies, H.T.O. ; Jacobs, R. ; Kasteridis, P. ; Millar, R. ; Freeman, T.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c503t-17c04834c70aa17f61a4b736f45f588f9431cfb1606014949ba033fc37906efd3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2017</creationdate><topic>Attitude of Health Personnel</topic><topic>Board competencies</topic><topic>Board governance</topic><topic>Competence</topic><topic>Delivery of Health Care - standards</topic><topic>Employee attitude</topic><topic>Focused attention</topic><topic>Governing Board - organization & administration</topic><topic>Governing Board - standards</topic><topic>Health services</topic><topic>Healthcare quality</topic><topic>Hospital Administration - methods</topic><topic>Hospital Administration - standards</topic><topic>Hospital Boards</topic><topic>Hospitals</topic><topic>Hospitals - statistics & numerical data</topic><topic>Humans</topic><topic>Measures</topic><topic>Patient safety</topic><topic>Patient Safety - standards</topic><topic>Patient Safety - statistics & numerical data</topic><topic>Patients</topic><topic>Perceptions</topic><topic>Polls & surveys</topic><topic>Professional attitudes</topic><topic>Professional Competence - standards</topic><topic>Quality</topic><topic>Quality of care</topic><topic>Quality of Health Care - standards</topic><topic>Quality of Health Care - statistics & numerical data</topic><topic>Questionnaires</topic><topic>Safety</topic><topic>Safety measures</topic><topic>Self evaluation</topic><topic>State Medicine - organization & administration</topic><topic>State Medicine - statistics & numerical data</topic><topic>Surveys and Questionnaires</topic><topic>United Kingdom</topic><topic>Workforce</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Mannion, R.</creatorcontrib><creatorcontrib>Davies, H.T.O.</creatorcontrib><creatorcontrib>Jacobs, R.</creatorcontrib><creatorcontrib>Kasteridis, P.</creatorcontrib><creatorcontrib>Millar, R.</creatorcontrib><creatorcontrib>Freeman, T.</creatorcontrib><collection>ScienceDirect Open Access Titles</collection><collection>Elsevier:ScienceDirect:Open Access</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Social Services Abstracts</collection><collection>Sociological Abstracts (pre-2017)</collection><collection>International Bibliography of the Social Sciences (IBSS)</collection><collection>Sociological Abstracts</collection><collection>Sociological Abstracts</collection><collection>International Bibliography of the Social Sciences</collection><collection>International Bibliography of the Social Sciences</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Sociological Abstracts (Ovid)</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Social science & medicine (1982)</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Mannion, R.</au><au>Davies, H.T.O.</au><au>Jacobs, R.</au><au>Kasteridis, P.</au><au>Millar, R.</au><au>Freeman, T.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Do Hospital Boards matter for better, safer, patient care?</atitle><jtitle>Social science & medicine (1982)</jtitle><addtitle>Soc Sci Med</addtitle><date>2017-03</date><risdate>2017</risdate><volume>177</volume><spage>278</spage><epage>287</epage><pages>278-287</pages><issn>0277-9536</issn><eissn>1873-5347</eissn><abstract>Manifest failings in healthcare quality and safety in many countries have focused attention on the role of hospital Boards. While a growing literature has drawn attention to the potential impacts of Board composition and Board processes, little work has yet been carried out to examine the influence of Board competencies. In this work, we first validate the structure of an established ‘Board competencies’ self-assessment instrument in the English NHS (the Board Self-Assessment Questionnaire, or BSAQ). This tool is then used to explore in English acute hospitals the relationships between (a) Board competencies and staff perceptions about how well their organisation deals with quality and safety issues; and (b) Board competencies and a raft of patient safety and quality measures at organisation level.
National survey data from 95 hospitals (334 Board members) confirmed the factor structure of the BSAQ, validating it for use in the English NHS. Moreover, better Board competencies were correlated in consistent ways with beneficial staff attitudes to the reporting and handling of quality and safety issues (using routinely collected data from the NHS National Staff Survey). However, relationships between Board competencies and aggregate outcomes for a variety of quality and safety measures showed largely inconsistent and non-significant relationships.
Overall, these data suggest that Boards may be able to impact on important staff perceptions. Further work is required to unpack the impact of Board attributes on organisational aggregate outcomes.
•The Board Self assessment Questionnaire was validated for use in the English NHS.•Board competencies were correlated with beneficial staff attitudes to the reporting and handling of patient safety issues.•Board competencies were not found to be related to a range of patient safety outcomes.</abstract><cop>England</cop><pub>Elsevier Ltd</pub><pmid>28185699</pmid><doi>10.1016/j.socscimed.2017.01.045</doi><tpages>10</tpages><orcidid>https://orcid.org/0000-0002-9317-811X</orcidid><orcidid>https://orcid.org/0000-0001-5225-6321</orcidid><oa>free_for_read</oa></addata></record> |
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subjects | Attitude of Health Personnel Board competencies Board governance Competence Delivery of Health Care - standards Employee attitude Focused attention Governing Board - organization & administration Governing Board - standards Health services Healthcare quality Hospital Administration - methods Hospital Administration - standards Hospital Boards Hospitals Hospitals - statistics & numerical data Humans Measures Patient safety Patient Safety - standards Patient Safety - statistics & numerical data Patients Perceptions Polls & surveys Professional attitudes Professional Competence - standards Quality Quality of care Quality of Health Care - standards Quality of Health Care - statistics & numerical data Questionnaires Safety Safety measures Self evaluation State Medicine - organization & administration State Medicine - statistics & numerical data Surveys and Questionnaires United Kingdom Workforce |
title | Do Hospital Boards matter for better, safer, patient care? |
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