An exploration of strategies used by older people to obtain information about health‐ and social care services in the community

Purpose To explore the strategies used by older people living in Ireland to obtain information about community health and social services. Methods A qualitative exploratory design was used. Focus groups (n = 3) were conducted with community dwelling older people (n = 17). A series of vignettes were...

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Veröffentlicht in:Health expectations : an international journal of public participation in health care and health policy 2016-10, Vol.19 (5), p.1150-1159
Hauptverfasser: Mc Grath, Margaret, Clancy, Kathleen, Kenny, Anne
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container_title Health expectations : an international journal of public participation in health care and health policy
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creator Mc Grath, Margaret
Clancy, Kathleen
Kenny, Anne
description Purpose To explore the strategies used by older people living in Ireland to obtain information about community health and social services. Methods A qualitative exploratory design was used. Focus groups (n = 3) were conducted with community dwelling older people (n = 17). A series of vignettes were used to guide discussion regarding hypothetical situations that approximated real‐life scenarios for older people. Data were transcribed verbatim and analysed using content analysis. Results Obtaining information about community health and social services is an ongoing process that requires continuous commitment by older adults. Key strategies which emerged from the data included (i) taking a proactive stance towards accessing health information, (ii) making use of personal networks in your community and (iii) developing ‘insider’ knowledge. Conclusion Older people in this study had a proactive approach to obtaining health information and identified the importance of taking responsibility for managing their own needs. Despite this, obtaining basic information about community health and social services was a challenging and time‐consuming process. Future research should focus on developing health literacy interventions that build upon and expand the strategies currently used by older people.
doi_str_mv 10.1111/hex.12408
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Methods A qualitative exploratory design was used. Focus groups (n = 3) were conducted with community dwelling older people (n = 17). A series of vignettes were used to guide discussion regarding hypothetical situations that approximated real‐life scenarios for older people. Data were transcribed verbatim and analysed using content analysis. Results Obtaining information about community health and social services is an ongoing process that requires continuous commitment by older adults. Key strategies which emerged from the data included (i) taking a proactive stance towards accessing health information, (ii) making use of personal networks in your community and (iii) developing ‘insider’ knowledge. Conclusion Older people in this study had a proactive approach to obtaining health information and identified the importance of taking responsibility for managing their own needs. Despite this, obtaining basic information about community health and social services was a challenging and time‐consuming process. Future research should focus on developing health literacy interventions that build upon and expand the strategies currently used by older people.</description><identifier>ISSN: 1369-6513</identifier><identifier>EISSN: 1369-7625</identifier><identifier>DOI: 10.1111/hex.12408</identifier><identifier>PMID: 26345587</identifier><language>eng</language><publisher>England: John Wiley &amp; Sons, Inc</publisher><subject>Aged ; Aged, 80 and over ; Analysis ; Communities ; Community health ; Community health care ; Community living ; Content analysis ; Empowerment ; Female ; Focus Groups ; Health ; Health education ; Health information ; Health literacy ; Health services ; Humans ; Information ; information seeking ; Information Seeking Behavior ; Information sources ; Internet ; Ireland ; Knowledge ; Male ; Middle Aged ; Older people ; Original Research Paper ; Original Research Papers ; Qualitative Research ; Social networks ; Social service ; Social services ; Social Work ; Strategies ; Vignettes</subject><ispartof>Health expectations : an international journal of public participation in health care and health policy, 2016-10, Vol.19 (5), p.1150-1159</ispartof><rights>2015 The Authors. published by John Wiley &amp; Sons Ltd.</rights><rights>2015 The Authors. 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Methods A qualitative exploratory design was used. Focus groups (n = 3) were conducted with community dwelling older people (n = 17). A series of vignettes were used to guide discussion regarding hypothetical situations that approximated real‐life scenarios for older people. Data were transcribed verbatim and analysed using content analysis. Results Obtaining information about community health and social services is an ongoing process that requires continuous commitment by older adults. Key strategies which emerged from the data included (i) taking a proactive stance towards accessing health information, (ii) making use of personal networks in your community and (iii) developing ‘insider’ knowledge. Conclusion Older people in this study had a proactive approach to obtaining health information and identified the importance of taking responsibility for managing their own needs. 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Methods A qualitative exploratory design was used. Focus groups (n = 3) were conducted with community dwelling older people (n = 17). A series of vignettes were used to guide discussion regarding hypothetical situations that approximated real‐life scenarios for older people. Data were transcribed verbatim and analysed using content analysis. Results Obtaining information about community health and social services is an ongoing process that requires continuous commitment by older adults. Key strategies which emerged from the data included (i) taking a proactive stance towards accessing health information, (ii) making use of personal networks in your community and (iii) developing ‘insider’ knowledge. Conclusion Older people in this study had a proactive approach to obtaining health information and identified the importance of taking responsibility for managing their own needs. Despite this, obtaining basic information about community health and social services was a challenging and time‐consuming process. Future research should focus on developing health literacy interventions that build upon and expand the strategies currently used by older people.</abstract><cop>England</cop><pub>John Wiley &amp; Sons, Inc</pub><pmid>26345587</pmid><doi>10.1111/hex.12408</doi><tpages>10</tpages><oa>free_for_read</oa></addata></record>
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subjects Aged
Aged, 80 and over
Analysis
Communities
Community health
Community health care
Community living
Content analysis
Empowerment
Female
Focus Groups
Health
Health education
Health information
Health literacy
Health services
Humans
Information
information seeking
Information Seeking Behavior
Information sources
Internet
Ireland
Knowledge
Male
Middle Aged
Older people
Original Research Paper
Original Research Papers
Qualitative Research
Social networks
Social service
Social services
Social Work
Strategies
Vignettes
title An exploration of strategies used by older people to obtain information about health‐ and social care services in the community
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