Change In Length of Stay and Readmissions among Hospitalized Medical Patients after Inpatient Medicine Service Adoption of Mobile Secure Text Messaging

ABSTRACT Background Changes in the medium of communication from paging to mobile secure text messaging may change clinical care, but the effects of these changes on patient outcomes have not been well examined. Objective To evaluate the association between inpatient medicine service adoption of mobi...

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Veröffentlicht in:Journal of general internal medicine : JGIM 2016-08, Vol.31 (8), p.863-870
Hauptverfasser: Patel, Mitesh S., Patel, Neha, Small, Dylan S., Rosin, Roy, Rohrbach, Jeffrey I., Stromberg, Nathaniel, Hanson, C. William, Asch, David A.
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container_end_page 870
container_issue 8
container_start_page 863
container_title Journal of general internal medicine : JGIM
container_volume 31
creator Patel, Mitesh S.
Patel, Neha
Small, Dylan S.
Rosin, Roy
Rohrbach, Jeffrey I.
Stromberg, Nathaniel
Hanson, C. William
Asch, David A.
description ABSTRACT Background Changes in the medium of communication from paging to mobile secure text messaging may change clinical care, but the effects of these changes on patient outcomes have not been well examined. Objective To evaluate the association between inpatient medicine service adoption of mobile secure text messaging and patient length of stay and readmissions. Design Observational study. Participants Patients admitted to medicine services at the Hospital of the University of Pennsylvania (intervention site; n  = 8995 admissions of 6484 patients) and Penn Presbyterian Medical Center (control site; n  = 6799 admissions of 4977 patients) between May 1, 2012, and April 30, 2014. Intervention Mobile secure text messaging. Main Measures Change in length of stay and 30-day readmissions, comparing patients at the intervention site to the control site before (May 1, 2012 to April 30, 2013) and after (May 1, 2013 to April 30, 2014) the intervention, adjusting for time trends and patient demographics, comorbidities, insurance, and disposition. Key Results During the pre-intervention period, the mean length of stay ranged from 4.0 to 5.0 days at the control site and from 5.2 to 6.7 days at the intervention site, but trends were similar. In the first month after the intervention, the mean length of stay was unchanged at the control site (4.7 to 4.7 days) but declined at the intervention site (6.0 to 5.4 days). Trends were mostly similar during the rest of the post-intervention period, ranging from 4.4 to 5.6 days at the control site and from 5.4 to 6.5 days at the intervention site. Readmission rates varied significantly within sites before and after the intervention, but overall trends were similar. In adjusted analyses, there was a significant decrease in length of stay for the intervention site relative to the control site during the post-intervention period compared to the pre-intervention period (−0.77 days ; 95 % CI, −1.14, −0.40; P  
doi_str_mv 10.1007/s11606-016-3673-7
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William ; Asch, David A.</creator><creatorcontrib>Patel, Mitesh S. ; Patel, Neha ; Small, Dylan S. ; Rosin, Roy ; Rohrbach, Jeffrey I. ; Stromberg, Nathaniel ; Hanson, C. William ; Asch, David A.</creatorcontrib><description>ABSTRACT Background Changes in the medium of communication from paging to mobile secure text messaging may change clinical care, but the effects of these changes on patient outcomes have not been well examined. Objective To evaluate the association between inpatient medicine service adoption of mobile secure text messaging and patient length of stay and readmissions. Design Observational study. Participants Patients admitted to medicine services at the Hospital of the University of Pennsylvania (intervention site; n  = 8995 admissions of 6484 patients) and Penn Presbyterian Medical Center (control site; n  = 6799 admissions of 4977 patients) between May 1, 2012, and April 30, 2014. Intervention Mobile secure text messaging. Main Measures Change in length of stay and 30-day readmissions, comparing patients at the intervention site to the control site before (May 1, 2012 to April 30, 2013) and after (May 1, 2013 to April 30, 2014) the intervention, adjusting for time trends and patient demographics, comorbidities, insurance, and disposition. Key Results During the pre-intervention period, the mean length of stay ranged from 4.0 to 5.0 days at the control site and from 5.2 to 6.7 days at the intervention site, but trends were similar. In the first month after the intervention, the mean length of stay was unchanged at the control site (4.7 to 4.7 days) but declined at the intervention site (6.0 to 5.4 days). Trends were mostly similar during the rest of the post-intervention period, ranging from 4.4 to 5.6 days at the control site and from 5.4 to 6.5 days at the intervention site. Readmission rates varied significantly within sites before and after the intervention, but overall trends were similar. In adjusted analyses, there was a significant decrease in length of stay for the intervention site relative to the control site during the post-intervention period compared to the pre-intervention period (−0.77 days ; 95 % CI, −1.14, −0.40; P  &lt; 0.001). There was no significant difference in the odds of readmission (OR, 0.97; 95 % CI: 0.81, 1.17; P  = 0.77). These findings were supported by multiple sensitivity analyses. Conclusions Compared to a control group over time, hospitalized medical patients on inpatient services whose care providers and staff were offered mobile secure text messaging showed a relative decrease in length of stay and no change in readmissions.</description><identifier>ISSN: 0884-8734</identifier><identifier>EISSN: 1525-1497</identifier><identifier>DOI: 10.1007/s11606-016-3673-7</identifier><identifier>PMID: 27016064</identifier><language>eng</language><publisher>New York: Springer US</publisher><subject>Adult ; Aged ; Cell Phone - trends ; Cell Phone - utilization ; Clinical Decision-Making - methods ; Demographics ; Demography ; Female ; Health care facilities ; Health Personnel - psychology ; Health Personnel - trends ; Health services ; Hospitalization - trends ; Humans ; Internal Medicine ; Intervention ; Length of Stay - trends ; Male ; Medicine ; Medicine &amp; Public Health ; Middle Aged ; Original Research ; Paging ; Patient Readmission - trends ; Patients ; Sensitivity analysis ; Short message service ; Text messaging ; Text Messaging - trends ; Text Messaging - utilization ; Trends</subject><ispartof>Journal of general internal medicine : JGIM, 2016-08, Vol.31 (8), p.863-870</ispartof><rights>Society of General Internal Medicine 2016</rights><rights>Journal of General Internal Medicine is a copyright of Springer, (2016). All Rights Reserved.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c470t-c59ceddf0a5e78dd6618ae7437f79336baf5e9d285af3f49dd3615a43b10f5623</citedby><cites>FETCH-LOGICAL-c470t-c59ceddf0a5e78dd6618ae7437f79336baf5e9d285af3f49dd3615a43b10f5623</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4945559/pdf/$$EPDF$$P50$$Gpubmedcentral$$H</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4945559/$$EHTML$$P50$$Gpubmedcentral$$H</linktohtml><link.rule.ids>230,314,725,778,782,883,27907,27908,41471,42540,51302,53774,53776</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/27016064$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Patel, Mitesh S.</creatorcontrib><creatorcontrib>Patel, Neha</creatorcontrib><creatorcontrib>Small, Dylan S.</creatorcontrib><creatorcontrib>Rosin, Roy</creatorcontrib><creatorcontrib>Rohrbach, Jeffrey I.</creatorcontrib><creatorcontrib>Stromberg, Nathaniel</creatorcontrib><creatorcontrib>Hanson, C. William</creatorcontrib><creatorcontrib>Asch, David A.</creatorcontrib><title>Change In Length of Stay and Readmissions among Hospitalized Medical Patients after Inpatient Medicine Service Adoption of Mobile Secure Text Messaging</title><title>Journal of general internal medicine : JGIM</title><addtitle>J GEN INTERN MED</addtitle><addtitle>J Gen Intern Med</addtitle><description>ABSTRACT Background Changes in the medium of communication from paging to mobile secure text messaging may change clinical care, but the effects of these changes on patient outcomes have not been well examined. Objective To evaluate the association between inpatient medicine service adoption of mobile secure text messaging and patient length of stay and readmissions. Design Observational study. Participants Patients admitted to medicine services at the Hospital of the University of Pennsylvania (intervention site; n  = 8995 admissions of 6484 patients) and Penn Presbyterian Medical Center (control site; n  = 6799 admissions of 4977 patients) between May 1, 2012, and April 30, 2014. Intervention Mobile secure text messaging. Main Measures Change in length of stay and 30-day readmissions, comparing patients at the intervention site to the control site before (May 1, 2012 to April 30, 2013) and after (May 1, 2013 to April 30, 2014) the intervention, adjusting for time trends and patient demographics, comorbidities, insurance, and disposition. Key Results During the pre-intervention period, the mean length of stay ranged from 4.0 to 5.0 days at the control site and from 5.2 to 6.7 days at the intervention site, but trends were similar. In the first month after the intervention, the mean length of stay was unchanged at the control site (4.7 to 4.7 days) but declined at the intervention site (6.0 to 5.4 days). Trends were mostly similar during the rest of the post-intervention period, ranging from 4.4 to 5.6 days at the control site and from 5.4 to 6.5 days at the intervention site. Readmission rates varied significantly within sites before and after the intervention, but overall trends were similar. In adjusted analyses, there was a significant decrease in length of stay for the intervention site relative to the control site during the post-intervention period compared to the pre-intervention period (−0.77 days ; 95 % CI, −1.14, −0.40; P  &lt; 0.001). There was no significant difference in the odds of readmission (OR, 0.97; 95 % CI: 0.81, 1.17; P  = 0.77). These findings were supported by multiple sensitivity analyses. 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William</au><au>Asch, David A.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Change In Length of Stay and Readmissions among Hospitalized Medical Patients after Inpatient Medicine Service Adoption of Mobile Secure Text Messaging</atitle><jtitle>Journal of general internal medicine : JGIM</jtitle><stitle>J GEN INTERN MED</stitle><addtitle>J Gen Intern Med</addtitle><date>2016-08-01</date><risdate>2016</risdate><volume>31</volume><issue>8</issue><spage>863</spage><epage>870</epage><pages>863-870</pages><issn>0884-8734</issn><eissn>1525-1497</eissn><abstract>ABSTRACT Background Changes in the medium of communication from paging to mobile secure text messaging may change clinical care, but the effects of these changes on patient outcomes have not been well examined. Objective To evaluate the association between inpatient medicine service adoption of mobile secure text messaging and patient length of stay and readmissions. Design Observational study. Participants Patients admitted to medicine services at the Hospital of the University of Pennsylvania (intervention site; n  = 8995 admissions of 6484 patients) and Penn Presbyterian Medical Center (control site; n  = 6799 admissions of 4977 patients) between May 1, 2012, and April 30, 2014. Intervention Mobile secure text messaging. Main Measures Change in length of stay and 30-day readmissions, comparing patients at the intervention site to the control site before (May 1, 2012 to April 30, 2013) and after (May 1, 2013 to April 30, 2014) the intervention, adjusting for time trends and patient demographics, comorbidities, insurance, and disposition. Key Results During the pre-intervention period, the mean length of stay ranged from 4.0 to 5.0 days at the control site and from 5.2 to 6.7 days at the intervention site, but trends were similar. In the first month after the intervention, the mean length of stay was unchanged at the control site (4.7 to 4.7 days) but declined at the intervention site (6.0 to 5.4 days). Trends were mostly similar during the rest of the post-intervention period, ranging from 4.4 to 5.6 days at the control site and from 5.4 to 6.5 days at the intervention site. Readmission rates varied significantly within sites before and after the intervention, but overall trends were similar. In adjusted analyses, there was a significant decrease in length of stay for the intervention site relative to the control site during the post-intervention period compared to the pre-intervention period (−0.77 days ; 95 % CI, −1.14, −0.40; P  &lt; 0.001). There was no significant difference in the odds of readmission (OR, 0.97; 95 % CI: 0.81, 1.17; P  = 0.77). These findings were supported by multiple sensitivity analyses. Conclusions Compared to a control group over time, hospitalized medical patients on inpatient services whose care providers and staff were offered mobile secure text messaging showed a relative decrease in length of stay and no change in readmissions.</abstract><cop>New York</cop><pub>Springer US</pub><pmid>27016064</pmid><doi>10.1007/s11606-016-3673-7</doi><tpages>8</tpages><oa>free_for_read</oa></addata></record>
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subjects Adult
Aged
Cell Phone - trends
Cell Phone - utilization
Clinical Decision-Making - methods
Demographics
Demography
Female
Health care facilities
Health Personnel - psychology
Health Personnel - trends
Health services
Hospitalization - trends
Humans
Internal Medicine
Intervention
Length of Stay - trends
Male
Medicine
Medicine & Public Health
Middle Aged
Original Research
Paging
Patient Readmission - trends
Patients
Sensitivity analysis
Short message service
Text messaging
Text Messaging - trends
Text Messaging - utilization
Trends
title Change In Length of Stay and Readmissions among Hospitalized Medical Patients after Inpatient Medicine Service Adoption of Mobile Secure Text Messaging
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