Designing online health services for patients

Patients are increasingly interacting with their healthcare system through online health services, such as patient portals and telehealth programs. Recently, Shabrabani and Mizrachi provided data outlining factors that are most important for users or potential users of these online services. The aut...

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Veröffentlicht in:Israel journal of health policy research 2016-06, Vol.5 (1), p.22-22, Article 22
Hauptverfasser: Crotty, Bradley H, Slack, Warner V
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container_title Israel journal of health policy research
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creator Crotty, Bradley H
Slack, Warner V
description Patients are increasingly interacting with their healthcare system through online health services, such as patient portals and telehealth programs. Recently, Shabrabani and Mizrachi provided data outlining factors that are most important for users or potential users of these online services. The authors conclude convincingly that while online health services have great potential to be helpful to their users, they could be better designed. As patients and their families play an increasingly active role in their health care, online health services should be made easier for them to use and better suited to their health-related needs. Further, the online services should be more welcoming to people of all literacy levels and from all socioeconomic backgrounds.
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subjects Communication
Design and construction
E-health
Education
Health care policy
Internet
Medical records
Online health care information services
Personal health
Smartphones
title Designing online health services for patients
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