Client perspective assessment of women's satisfaction towards labour and delivery care service in public health facilities at Arba Minch town and the surrounding district, Gamo Gofa zone, south Ethiopia
A woman's satisfaction with labour and delivery care service has a good effect on her health and subsequent utilization of the services. Thus knowledge about women's satisfaction on labour and delivery care used to enhances the services utilization. The objective of this study was to asses...
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| Veröffentlicht in: | Reproductive health 2016-02, Vol.13 (11), p.11-11, Article 11 |
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| creator | Dewana, Zeritu Fikadu, Teshale G/Mariam, Abebe Abdulahi, Misra |
| description | A woman's satisfaction with labour and delivery care service has a good effect on her health and subsequent utilization of the services. Thus knowledge about women's satisfaction on labour and delivery care used to enhances the services utilization. The objective of this study was to assess the satisfaction of women's towards labour and delivery care service and identify factors associated it at public health facilities in Arba Minch town and the surrounding district, Gamo Gofa zone, southern Ethiopia.
Facility based cross sectional study was conducted among women who gave birth at public health facility. A total 256 women who gave birth during the study period were included in the study. Data was collected using a structured questionnaire. Satisfaction level was measured using a 5 point-Likert scale questions. Data were entered using Epi data version 3.5.1 and analyzed using SPSS 20.0 statistical software. Factor analysis was employed for Likert scale questions to extract factor represented each of the scale which facilitate treatment of variable as continuous for further analysis. Bi-variate and multivariable logistic regression analysis was employed to identify association between women's satisfaction and predicator variables. Statistical significance was declared at P value |
| doi_str_mv | 10.1186/s12978-016-0125-0 |
| format | Article |
| fullrecord | <record><control><sourceid>gale_pubme</sourceid><recordid>TN_cdi_pubmedcentral_primary_oai_pubmedcentral_nih_gov_4750206</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><galeid>A453880398</galeid><sourcerecordid>A453880398</sourcerecordid><originalsourceid>FETCH-LOGICAL-c494t-fb81d333fd171fbc6f0b31b68194fded0d08c6c559db859119af2b704071dbd13</originalsourceid><addsrcrecordid>eNptUt1uFCEYnRiNrdUH8MaQeKEXnco3zA9zY7LZ1K1JjTd6TRh-dmgYWIHZpj6iTyXTrbU1hhC-wDkHvsMpiteAzwBo-yFC1Xe0xNDmWTUlflIcQ1dXZd01zdMH9VHxIsYrjAlQ3D0vjqqWtl3Xd8fFr7U1yiW0UyHulEhmrxCPUcU4Ldteo2ufq3cRRZ5M1DxDvEPJX_MgI7J88HNA3Ekklc3kcIMEDwpFFfZGKGQc2s2DNQKNits0oqxgrElGRcQTWoWBoy_GiXGRdLdCacz0OQQ_O2ncFkkTUzAinaINnzzaeM3RT-_UKYp-zornaTR-Z_jL4pnmNqpXd-tJ8f3T-bf1RXn5dfN5vbosRd3XqdQDBUkI0RI60INoNR4IDC2FvtZSSSwxFa1oml4OtOkBeq6rocM17kAOEshJ8fGgmxublBTZp8At2wUz8XDDPDfs8YkzI9v6Pcs_gSvcZoH3dwLB_5hVTGwyUShruVN-jgy6tgFoK8AZ-vYf6FX22-X2MqqnlOCawF_UllvFjNM-3ysWUbaqG0IpJj3NqLP_oPKQajIiG6pN3n9EgANBBB9jUPq-R8BsCSA7BJDlALIlgGx58JuH5twz_iSO_AaqMNqX</addsrcrecordid><sourcetype>Open Access Repository</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>1798830431</pqid></control><display><type>article</type><title>Client perspective assessment of women's satisfaction towards labour and delivery care service in public health facilities at Arba Minch town and the surrounding district, Gamo Gofa zone, south Ethiopia</title><source>MEDLINE</source><source>DOAJ Directory of Open Access Journals</source><source>SpringerLink Journals</source><source>Elektronische Zeitschriftenbibliothek - Frei zugängliche E-Journals</source><source>PubMed Central Open Access</source><source>Springer Nature OA Free Journals</source><source>PubMed Central</source><creator>Dewana, Zeritu ; Fikadu, Teshale ; G/Mariam, Abebe ; Abdulahi, Misra</creator><creatorcontrib>Dewana, Zeritu ; Fikadu, Teshale ; G/Mariam, Abebe ; Abdulahi, Misra</creatorcontrib><description>A woman's satisfaction with labour and delivery care service has a good effect on her health and subsequent utilization of the services. Thus knowledge about women's satisfaction on labour and delivery care used to enhances the services utilization. The objective of this study was to assess the satisfaction of women's towards labour and delivery care service and identify factors associated it at public health facilities in Arba Minch town and the surrounding district, Gamo Gofa zone, southern Ethiopia.
Facility based cross sectional study was conducted among women who gave birth at public health facility. A total 256 women who gave birth during the study period were included in the study. Data was collected using a structured questionnaire. Satisfaction level was measured using a 5 point-Likert scale questions. Data were entered using Epi data version 3.5.1 and analyzed using SPSS 20.0 statistical software. Factor analysis was employed for Likert scale questions to extract factor represented each of the scale which facilitate treatment of variable as continuous for further analysis. Bi-variate and multivariable logistic regression analysis was employed to identify association between women's satisfaction and predicator variables. Statistical significance was declared at P value <0.05 on final model. The strength of association was interpreted using the adjusted odds ratio and 95% CI.
This study revealed that 90.2% of women who gave birth in public health facilities were satisfied with labour and delivery care. Factors associated with women's satisfaction with labour and delivery care services include: not attending formal education [AOR = 8.00, 95% CI = (1.52, 12.27)] attending antenatal care four times and more [AOR = 5.00, 95% CI = (1.76, 14.20)] waiting below 15 minutes to be seen by health professional [AOR = 3.37, 95% CI = (1.14, 9.97)] and not paying for drugs and supplies [AOR = 6.19, 95% CI = (1.34, 18.59)].
Although majority of women were satisfied with the labour and delivery service they got, their level of satisfaction was influenced by educational status, number of ANC visits, waiting time, and payment for drug and supplies. Thus, public health intervention working on improving delivery care should consider these factors.</description><identifier>ISSN: 1742-4755</identifier><identifier>EISSN: 1742-4755</identifier><identifier>DOI: 10.1186/s12978-016-0125-0</identifier><identifier>PMID: 26867797</identifier><language>eng</language><publisher>England: BioMed Central Ltd</publisher><subject>Childbirth ; Community Health Centers ; Cross-Sectional Studies ; Delivery, Obstetric - adverse effects ; Delivery, Obstetric - economics ; Delivery, Obstetric - nursing ; Ethiopia ; Factor Analysis, Statistical ; Female ; Health aspects ; Health Care Costs ; Hospitals, Public ; Humans ; Midwifery ; Nurse-Patient Relations ; Patient Acceptance of Health Care ; Patient Satisfaction - ethnology ; Physician-Patient Relations ; Pregnancy ; Pregnant women ; Prenatal Care ; Prenatal Education ; Professional-Patient Relations ; Reproductive health ; Self Report ; Time Factors ; Womens health</subject><ispartof>Reproductive health, 2016-02, Vol.13 (11), p.11-11, Article 11</ispartof><rights>COPYRIGHT 2016 BioMed Central Ltd.</rights><rights>Copyright BioMed Central 2016</rights><rights>Dewana et al. 2016</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c494t-fb81d333fd171fbc6f0b31b68194fded0d08c6c559db859119af2b704071dbd13</citedby><cites>FETCH-LOGICAL-c494t-fb81d333fd171fbc6f0b31b68194fded0d08c6c559db859119af2b704071dbd13</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4750206/pdf/$$EPDF$$P50$$Gpubmedcentral$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4750206/$$EHTML$$P50$$Gpubmedcentral$$Hfree_for_read</linktohtml><link.rule.ids>230,314,723,776,780,860,881,27903,27904,53769,53771</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/26867797$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Dewana, Zeritu</creatorcontrib><creatorcontrib>Fikadu, Teshale</creatorcontrib><creatorcontrib>G/Mariam, Abebe</creatorcontrib><creatorcontrib>Abdulahi, Misra</creatorcontrib><title>Client perspective assessment of women's satisfaction towards labour and delivery care service in public health facilities at Arba Minch town and the surrounding district, Gamo Gofa zone, south Ethiopia</title><title>Reproductive health</title><addtitle>Reprod Health</addtitle><description>A woman's satisfaction with labour and delivery care service has a good effect on her health and subsequent utilization of the services. Thus knowledge about women's satisfaction on labour and delivery care used to enhances the services utilization. The objective of this study was to assess the satisfaction of women's towards labour and delivery care service and identify factors associated it at public health facilities in Arba Minch town and the surrounding district, Gamo Gofa zone, southern Ethiopia.
Facility based cross sectional study was conducted among women who gave birth at public health facility. A total 256 women who gave birth during the study period were included in the study. Data was collected using a structured questionnaire. Satisfaction level was measured using a 5 point-Likert scale questions. Data were entered using Epi data version 3.5.1 and analyzed using SPSS 20.0 statistical software. Factor analysis was employed for Likert scale questions to extract factor represented each of the scale which facilitate treatment of variable as continuous for further analysis. Bi-variate and multivariable logistic regression analysis was employed to identify association between women's satisfaction and predicator variables. Statistical significance was declared at P value <0.05 on final model. The strength of association was interpreted using the adjusted odds ratio and 95% CI.
This study revealed that 90.2% of women who gave birth in public health facilities were satisfied with labour and delivery care. Factors associated with women's satisfaction with labour and delivery care services include: not attending formal education [AOR = 8.00, 95% CI = (1.52, 12.27)] attending antenatal care four times and more [AOR = 5.00, 95% CI = (1.76, 14.20)] waiting below 15 minutes to be seen by health professional [AOR = 3.37, 95% CI = (1.14, 9.97)] and not paying for drugs and supplies [AOR = 6.19, 95% CI = (1.34, 18.59)].
Although majority of women were satisfied with the labour and delivery service they got, their level of satisfaction was influenced by educational status, number of ANC visits, waiting time, and payment for drug and supplies. Thus, public health intervention working on improving delivery care should consider these factors.</description><subject>Childbirth</subject><subject>Community Health Centers</subject><subject>Cross-Sectional Studies</subject><subject>Delivery, Obstetric - adverse effects</subject><subject>Delivery, Obstetric - economics</subject><subject>Delivery, Obstetric - nursing</subject><subject>Ethiopia</subject><subject>Factor Analysis, Statistical</subject><subject>Female</subject><subject>Health aspects</subject><subject>Health Care Costs</subject><subject>Hospitals, Public</subject><subject>Humans</subject><subject>Midwifery</subject><subject>Nurse-Patient Relations</subject><subject>Patient Acceptance of Health Care</subject><subject>Patient Satisfaction - ethnology</subject><subject>Physician-Patient Relations</subject><subject>Pregnancy</subject><subject>Pregnant women</subject><subject>Prenatal Care</subject><subject>Prenatal Education</subject><subject>Professional-Patient Relations</subject><subject>Reproductive health</subject><subject>Self Report</subject><subject>Time Factors</subject><subject>Womens health</subject><issn>1742-4755</issn><issn>1742-4755</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2016</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><recordid>eNptUt1uFCEYnRiNrdUH8MaQeKEXnco3zA9zY7LZ1K1JjTd6TRh-dmgYWIHZpj6iTyXTrbU1hhC-wDkHvsMpiteAzwBo-yFC1Xe0xNDmWTUlflIcQ1dXZd01zdMH9VHxIsYrjAlQ3D0vjqqWtl3Xd8fFr7U1yiW0UyHulEhmrxCPUcU4Ldteo2ufq3cRRZ5M1DxDvEPJX_MgI7J88HNA3Ekklc3kcIMEDwpFFfZGKGQc2s2DNQKNits0oqxgrElGRcQTWoWBoy_GiXGRdLdCacz0OQQ_O2ncFkkTUzAinaINnzzaeM3RT-_UKYp-zornaTR-Z_jL4pnmNqpXd-tJ8f3T-bf1RXn5dfN5vbosRd3XqdQDBUkI0RI60INoNR4IDC2FvtZSSSwxFa1oml4OtOkBeq6rocM17kAOEshJ8fGgmxublBTZp8At2wUz8XDDPDfs8YkzI9v6Pcs_gSvcZoH3dwLB_5hVTGwyUShruVN-jgy6tgFoK8AZ-vYf6FX22-X2MqqnlOCawF_UllvFjNM-3ysWUbaqG0IpJj3NqLP_oPKQajIiG6pN3n9EgANBBB9jUPq-R8BsCSA7BJDlALIlgGx58JuH5twz_iSO_AaqMNqX</recordid><startdate>20160211</startdate><enddate>20160211</enddate><creator>Dewana, Zeritu</creator><creator>Fikadu, Teshale</creator><creator>G/Mariam, Abebe</creator><creator>Abdulahi, Misra</creator><general>BioMed Central Ltd</general><general>BioMed Central</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>3V.</scope><scope>7X7</scope><scope>7XB</scope><scope>88E</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>K9.</scope><scope>M0S</scope><scope>M1P</scope><scope>PIMPY</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>7X8</scope><scope>5PM</scope></search><sort><creationdate>20160211</creationdate><title>Client perspective assessment of women's satisfaction towards labour and delivery care service in public health facilities at Arba Minch town and the surrounding district, Gamo Gofa zone, south Ethiopia</title><author>Dewana, Zeritu ; Fikadu, Teshale ; G/Mariam, Abebe ; Abdulahi, Misra</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c494t-fb81d333fd171fbc6f0b31b68194fded0d08c6c559db859119af2b704071dbd13</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2016</creationdate><topic>Childbirth</topic><topic>Community Health Centers</topic><topic>Cross-Sectional Studies</topic><topic>Delivery, Obstetric - adverse effects</topic><topic>Delivery, Obstetric - economics</topic><topic>Delivery, Obstetric - nursing</topic><topic>Ethiopia</topic><topic>Factor Analysis, Statistical</topic><topic>Female</topic><topic>Health aspects</topic><topic>Health Care Costs</topic><topic>Hospitals, Public</topic><topic>Humans</topic><topic>Midwifery</topic><topic>Nurse-Patient Relations</topic><topic>Patient Acceptance of Health Care</topic><topic>Patient Satisfaction - ethnology</topic><topic>Physician-Patient Relations</topic><topic>Pregnancy</topic><topic>Pregnant women</topic><topic>Prenatal Care</topic><topic>Prenatal Education</topic><topic>Professional-Patient Relations</topic><topic>Reproductive health</topic><topic>Self Report</topic><topic>Time Factors</topic><topic>Womens health</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Dewana, Zeritu</creatorcontrib><creatorcontrib>Fikadu, Teshale</creatorcontrib><creatorcontrib>G/Mariam, Abebe</creatorcontrib><creatorcontrib>Abdulahi, Misra</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Medical Database (Alumni Edition)</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Medical Database</collection><collection>Publicly Available Content Database</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Reproductive health</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Dewana, Zeritu</au><au>Fikadu, Teshale</au><au>G/Mariam, Abebe</au><au>Abdulahi, Misra</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Client perspective assessment of women's satisfaction towards labour and delivery care service in public health facilities at Arba Minch town and the surrounding district, Gamo Gofa zone, south Ethiopia</atitle><jtitle>Reproductive health</jtitle><addtitle>Reprod Health</addtitle><date>2016-02-11</date><risdate>2016</risdate><volume>13</volume><issue>11</issue><spage>11</spage><epage>11</epage><pages>11-11</pages><artnum>11</artnum><issn>1742-4755</issn><eissn>1742-4755</eissn><abstract>A woman's satisfaction with labour and delivery care service has a good effect on her health and subsequent utilization of the services. Thus knowledge about women's satisfaction on labour and delivery care used to enhances the services utilization. The objective of this study was to assess the satisfaction of women's towards labour and delivery care service and identify factors associated it at public health facilities in Arba Minch town and the surrounding district, Gamo Gofa zone, southern Ethiopia.
Facility based cross sectional study was conducted among women who gave birth at public health facility. A total 256 women who gave birth during the study period were included in the study. Data was collected using a structured questionnaire. Satisfaction level was measured using a 5 point-Likert scale questions. Data were entered using Epi data version 3.5.1 and analyzed using SPSS 20.0 statistical software. Factor analysis was employed for Likert scale questions to extract factor represented each of the scale which facilitate treatment of variable as continuous for further analysis. Bi-variate and multivariable logistic regression analysis was employed to identify association between women's satisfaction and predicator variables. Statistical significance was declared at P value <0.05 on final model. The strength of association was interpreted using the adjusted odds ratio and 95% CI.
This study revealed that 90.2% of women who gave birth in public health facilities were satisfied with labour and delivery care. Factors associated with women's satisfaction with labour and delivery care services include: not attending formal education [AOR = 8.00, 95% CI = (1.52, 12.27)] attending antenatal care four times and more [AOR = 5.00, 95% CI = (1.76, 14.20)] waiting below 15 minutes to be seen by health professional [AOR = 3.37, 95% CI = (1.14, 9.97)] and not paying for drugs and supplies [AOR = 6.19, 95% CI = (1.34, 18.59)].
Although majority of women were satisfied with the labour and delivery service they got, their level of satisfaction was influenced by educational status, number of ANC visits, waiting time, and payment for drug and supplies. Thus, public health intervention working on improving delivery care should consider these factors.</abstract><cop>England</cop><pub>BioMed Central Ltd</pub><pmid>26867797</pmid><doi>10.1186/s12978-016-0125-0</doi><tpages>1</tpages><oa>free_for_read</oa></addata></record> |
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| subjects | Childbirth Community Health Centers Cross-Sectional Studies Delivery, Obstetric - adverse effects Delivery, Obstetric - economics Delivery, Obstetric - nursing Ethiopia Factor Analysis, Statistical Female Health aspects Health Care Costs Hospitals, Public Humans Midwifery Nurse-Patient Relations Patient Acceptance of Health Care Patient Satisfaction - ethnology Physician-Patient Relations Pregnancy Pregnant women Prenatal Care Prenatal Education Professional-Patient Relations Reproductive health Self Report Time Factors Womens health |
| title | Client perspective assessment of women's satisfaction towards labour and delivery care service in public health facilities at Arba Minch town and the surrounding district, Gamo Gofa zone, south Ethiopia |
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