The Effect of a Care Transition Intervention on the Patient Experience of Older Multi-Lingual Adults in the Safety Net: Results of a Randomized Controlled Trial

Background The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and Care Transitions Measure (CTM-3) scores are patient experience measures used to determine hospital value-based purchasing reimbursement. Interventions to improve 30-day readmissions have met with mixed resul...

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Veröffentlicht in:	Journal of general internal medicine : JGIM 2015-12, Vol.30 (12), p.1788-1794
Hauptverfasser:	Chan, Brian, Goldman, L. Elizabeth, Sarkar, Urmimala, Schneidermann, Michelle, Kessell, Eric, Guzman, David, Critchfield, Jeff, Kushel, Margot
Format:	Artikel
Sprache:	eng
Schlagworte:	Adults Aftercare - organization & administration Aged California Cognitive ability Communication Continuity of Patient Care - organization & administration Drugs Female Health care Hospitalization Humans Internal Medicine Intervention Language Male Medical personnel Medicine Medicine & Public Health Mental depression Middle Aged Multilingualism Nurses Nursing Nursing Service, Hospital - organization & administration Original Research Patient Discharge Patient Education as Topic - organization & administration Patient Outcome Assessment Patient Satisfaction Professional-Patient Relations Randomization Safety Safety-net Providers Socioeconomic Factors Telephone calls Vulnerable Populations - psychology
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