Verbal Aggression from Care Recipients as a Risk Factor among Nursing Staff: A Study on Burnout in the JD-R Model Perspective
Among nursing staff, the risk of experiencing violence, especially verbal aggression, is particularly relevant. The present study, developed in the theoretical framework of the Job Demands-Resources model (JD-R), has two main aims: (a) to examine the association between verbal aggression and job bur...
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description | Among nursing staff, the risk of experiencing violence, especially verbal aggression, is particularly relevant. The present study, developed in the theoretical framework of the Job Demands-Resources model (JD-R), has two main aims: (a) to examine the association between verbal aggression and job burnout in both nurses and nurse’s aides and (b) to assess whether job content, social resources, and organizational resources lessen the negative impact of verbal aggression on burnout in the two professional groups. The cross-sectional study uses a dataset that consists of 630 workers (522 nurses and 108 nurse’s aides) employed in emergency and medical units. High associations were found between verbal aggression and job burnout in both professional groups. Moderated hierarchical regressions showed that, among nurses, only the job content level resources moderated the effects of the verbal aggression on job burnout. Among nurse’s aides, the opposite was found. Some resources on the social and organizational levels but none of the job content level resources buffered the effects of verbal aggression on workers burnout. The study highlights the crucial role of different types of resources in protecting nursing staff from the detrimental effects of verbal aggression on job burnout. |
doi_str_mv | 10.1155/2015/215267 |
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The present study, developed in the theoretical framework of the Job Demands-Resources model (JD-R), has two main aims: (a) to examine the association between verbal aggression and job burnout in both nurses and nurse’s aides and (b) to assess whether job content, social resources, and organizational resources lessen the negative impact of verbal aggression on burnout in the two professional groups. The cross-sectional study uses a dataset that consists of 630 workers (522 nurses and 108 nurse’s aides) employed in emergency and medical units. High associations were found between verbal aggression and job burnout in both professional groups. Moderated hierarchical regressions showed that, among nurses, only the job content level resources moderated the effects of the verbal aggression on job burnout. Among nurse’s aides, the opposite was found. Some resources on the social and organizational levels but none of the job content level resources buffered the effects of verbal aggression on workers burnout. The study highlights the crucial role of different types of resources in protecting nursing staff from the detrimental effects of verbal aggression on job burnout.</description><identifier>ISSN: 2314-6133</identifier><identifier>EISSN: 2314-6141</identifier><identifier>DOI: 10.1155/2015/215267</identifier><identifier>PMID: 26568956</identifier><language>eng</language><publisher>Cairo, Egypt: Hindawi Publishing Corporation</publisher><subject><![CDATA[Adult ; Aggression - psychology ; Aggressiveness (Psychology) ; Burn out (Psychology) ; Burnout ; Burnout, Professional - epidemiology ; Burnout, Professional - psychology ; Employment - psychology ; Employment - statistics & numerical data ; Female ; Health aspects ; Humans ; Incidence ; Italy - epidemiology ; Male ; Middle Aged ; Nurses ; Nurses - psychology ; Nurses - statistics & numerical data ; Nurses' Aides - psychology ; Nurses' Aides - statistics & numerical data ; Nursing ; Nursing Staff - psychology ; Nursing Staff - statistics & numerical data ; Patients ; Patients - psychology ; Patients - statistics & numerical data ; Physiology ; Practice ; Risk Factors ; Supervisors ; Violence ; Work environment ; Workplace Violence - psychology ; Workplace Violence - statistics & numerical data ; Young Adult]]></subject><ispartof>BioMed research international, 2015-01, Vol.2015 (2015), p.1-17</ispartof><rights>Copyright © 2015 Sara Viotti et al.</rights><rights>COPYRIGHT 2015 John Wiley & Sons, Inc.</rights><rights>Copyright © 2015 Sara Viotti et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</rights><rights>Copyright © 2015 Sara Viotti et al. 2015</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c528t-b1c4d71104c624cc4fc02055b38312788bf5ec7dc685fa36ed4c4d7aa2cc6f6a3</citedby><cites>FETCH-LOGICAL-c528t-b1c4d71104c624cc4fc02055b38312788bf5ec7dc685fa36ed4c4d7aa2cc6f6a3</cites><orcidid>0000-0002-6780-4746 ; 0000-0002-3292-5492</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4628963/pdf/$$EPDF$$P50$$Gpubmedcentral$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4628963/$$EHTML$$P50$$Gpubmedcentral$$Hfree_for_read</linktohtml><link.rule.ids>230,314,727,780,784,885,27915,27916,53782,53784</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/26568956$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><contributor>Leka, Stavroula</contributor><creatorcontrib>Converso, Daniela</creatorcontrib><creatorcontrib>Guglielmetti, Chiara</creatorcontrib><creatorcontrib>Gilardi, Silvia</creatorcontrib><creatorcontrib>Viotti, Sara</creatorcontrib><title>Verbal Aggression from Care Recipients as a Risk Factor among Nursing Staff: A Study on Burnout in the JD-R Model Perspective</title><title>BioMed research international</title><addtitle>Biomed Res Int</addtitle><description>Among nursing staff, the risk of experiencing violence, especially verbal aggression, is particularly relevant. The present study, developed in the theoretical framework of the Job Demands-Resources model (JD-R), has two main aims: (a) to examine the association between verbal aggression and job burnout in both nurses and nurse’s aides and (b) to assess whether job content, social resources, and organizational resources lessen the negative impact of verbal aggression on burnout in the two professional groups. The cross-sectional study uses a dataset that consists of 630 workers (522 nurses and 108 nurse’s aides) employed in emergency and medical units. High associations were found between verbal aggression and job burnout in both professional groups. Moderated hierarchical regressions showed that, among nurses, only the job content level resources moderated the effects of the verbal aggression on job burnout. Among nurse’s aides, the opposite was found. Some resources on the social and organizational levels but none of the job content level resources buffered the effects of verbal aggression on workers burnout. The study highlights the crucial role of different types of resources in protecting nursing staff from the detrimental effects of verbal aggression on job burnout.</description><subject>Adult</subject><subject>Aggression - psychology</subject><subject>Aggressiveness (Psychology)</subject><subject>Burn out (Psychology)</subject><subject>Burnout</subject><subject>Burnout, Professional - epidemiology</subject><subject>Burnout, Professional - psychology</subject><subject>Employment - psychology</subject><subject>Employment - statistics & numerical data</subject><subject>Female</subject><subject>Health aspects</subject><subject>Humans</subject><subject>Incidence</subject><subject>Italy - epidemiology</subject><subject>Male</subject><subject>Middle Aged</subject><subject>Nurses</subject><subject>Nurses - psychology</subject><subject>Nurses - statistics & numerical data</subject><subject>Nurses' Aides - psychology</subject><subject>Nurses' Aides - statistics & numerical data</subject><subject>Nursing</subject><subject>Nursing Staff - 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Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>BioMed research international</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Converso, Daniela</au><au>Guglielmetti, Chiara</au><au>Gilardi, Silvia</au><au>Viotti, Sara</au><au>Leka, Stavroula</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Verbal Aggression from Care Recipients as a Risk Factor among Nursing Staff: A Study on Burnout in the JD-R Model Perspective</atitle><jtitle>BioMed research international</jtitle><addtitle>Biomed Res Int</addtitle><date>2015-01-01</date><risdate>2015</risdate><volume>2015</volume><issue>2015</issue><spage>1</spage><epage>17</epage><pages>1-17</pages><issn>2314-6133</issn><eissn>2314-6141</eissn><abstract>Among nursing staff, the risk of experiencing violence, especially verbal aggression, is particularly relevant. The present study, developed in the theoretical framework of the Job Demands-Resources model (JD-R), has two main aims: (a) to examine the association between verbal aggression and job burnout in both nurses and nurse’s aides and (b) to assess whether job content, social resources, and organizational resources lessen the negative impact of verbal aggression on burnout in the two professional groups. The cross-sectional study uses a dataset that consists of 630 workers (522 nurses and 108 nurse’s aides) employed in emergency and medical units. High associations were found between verbal aggression and job burnout in both professional groups. Moderated hierarchical regressions showed that, among nurses, only the job content level resources moderated the effects of the verbal aggression on job burnout. Among nurse’s aides, the opposite was found. 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subjects | Adult Aggression - psychology Aggressiveness (Psychology) Burn out (Psychology) Burnout Burnout, Professional - epidemiology Burnout, Professional - psychology Employment - psychology Employment - statistics & numerical data Female Health aspects Humans Incidence Italy - epidemiology Male Middle Aged Nurses Nurses - psychology Nurses - statistics & numerical data Nurses' Aides - psychology Nurses' Aides - statistics & numerical data Nursing Nursing Staff - psychology Nursing Staff - statistics & numerical data Patients Patients - psychology Patients - statistics & numerical data Physiology Practice Risk Factors Supervisors Violence Work environment Workplace Violence - psychology Workplace Violence - statistics & numerical data Young Adult |
title | Verbal Aggression from Care Recipients as a Risk Factor among Nursing Staff: A Study on Burnout in the JD-R Model Perspective |
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