Awareness, experiences and perceptions of telehealth in a rural Queensland community

Telehealth can offer alternative options for receiving healthcare services in rural locations, improving access and reducing costs associated with traveling for services. However, the full potential of telehealth has not been realised with slow and fragmented uptake. This study describes the awarene...

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Veröffentlicht in:BMC health services research 2015-09, Vol.15 (1), p.427-427, Article 427
Hauptverfasser: Bradford, Natalie K, Caffery, Liam J, Smith, Anthony C
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Caffery, Liam J
Smith, Anthony C
description Telehealth can offer alternative options for receiving healthcare services in rural locations, improving access and reducing costs associated with traveling for services. However, the full potential of telehealth has not been realised with slow and fragmented uptake. This study describes the awareness, experiences and perceptions of telehealth in an Australian rural community. Semi-structured interviews were undertaken with 47 participants from three rural towns in the Darling Downs region of Queensland. Content analysis was used to abstract themes and core concepts from the interviews. Three participants were healthcare providers who had all previously used telehealth in their clinical practice. Twenty-seven (57 %) participants regularly travelled to access specialist healthcare. While 28 (60 %) participants were aware of telehealth, only six (13 %) had actually used telehealth services; three as patients and three as healthcare providers. Major themes evident included: acceptance of the need to travel; paternalism and empowerment; and trust and misconceptions. For telehealth initiatives to be successful, there needs to be greater public awareness and understanding of the potential benefits of telehealth. Empowering patients as partners in the delivery of healthcare may be an important factor in the growth of telehealth services.
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source SpringerOpen; MEDLINE; PubMed Central(OpenAccess); DOAJ Directory of Open Access Journals; SpringerNature Journals; EZB Electronic Journals Library; PubMed Central Open Access
subjects Adolescent
Adult
Aged
Clinical outcomes
Content analysis
Delivery of Health Care
Education
Female
Health care reform
Health Knowledge, Attitudes, Practice
Health Personnel
Health services
Hospitals
Humans
Interviews as Topic
Male
Middle Aged
Monetary incentives
Patients
Perceptions
Population density
Qualitative Research
Queensland
Regions
Rural areas
Rural Population
Telemedicine
Travel - economics
Video teleconferencing
Young Adult
title Awareness, experiences and perceptions of telehealth in a rural Queensland community
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