Engagement With Automated Patient Monitoring and Self-Management Support Calls: Experience With a Thousand Chronically Ill Patients

Background: Patient self-care support via Interactive Voice Response (IVR) can improve disease management. However, little is known about the factors affecting program engagement. Methods: We compiled data on IVR program engagement for 1173 patients with: heart failure, depression, diabetes, or canc...

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Veröffentlicht in:Medical care 2013-03, Vol.51 (3), p.216-223
Hauptverfasser: Piette, John D., Rosland, Ann-Marie, Marinec, Nicolle S., Striplin, Dana, Bernstein, Steven J., Silveira, Maria J.
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Sprache:eng
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