The Association of Provider Communication with Trust among Adults with Sickle Cell Disease
Background Adults with sickle cell disease often report poor interpersonal healthcare experiences, including poor communication with providers. However, the effect of these experiences on patient trust is unknown. Objective To determine the association between patient ratings of the previous quality...
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| Veröffentlicht in: | Journal of general internal medicine : JGIM 2010-06, Vol.25 (6), p.543-548 |
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| container_title | Journal of general internal medicine : JGIM |
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| creator | Haywood, Carlton Lanzkron, Sophie Ratanawongsa, Neda Bediako, Shawn M. Lattimer, Lakshmi Powe, Neil R. Beach, Mary Catherine |
| description | Background
Adults with sickle cell disease often report poor interpersonal healthcare experiences, including poor communication with providers. However, the effect of these experiences on patient trust is unknown.
Objective
To determine the association between patient ratings of the previous quality of provider communication and current trust in the medical profession among adults with sickle cell disease.
Research design
Cross-sectional survey.
Participants
A total of 95 adults with sickle cell disease.
Measurements
The four-item Provider Communication Subscale from the Consumer Assessment of Healthcare Plans and Systems Survey; The five-item Wake Forest Trust in the Medical Profession Scale.
Main results
Better ratings of previous provider communication were significantly associated with higher levels of trust toward the medical profession. A 10% increase in provider communication rating was associated with a 3.76% increase in trust scores (p |
| doi_str_mv | 10.1007/s11606-009-1247-7 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_pubme</sourceid><recordid>TN_cdi_pubmedcentral_primary_oai_pubmedcentral_nih_gov_2869431</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>733316678</sourcerecordid><originalsourceid>FETCH-LOGICAL-c498t-c23b1905e437a431a9211e088a60e0237ae3a00182b5aecba0bb8c38572f83c03</originalsourceid><addsrcrecordid>eNp1kd1rFDEUxYNY7Hb1D_BFgiB9mpqPmUnyIizrV6Gg4PriS8hk7-ymzkxq7kzF_94ss7ZW8Clwzy_3nMsh5DlnF5wx9Ro5r1ldMGYKLkpVqEdkwStRFbw06jFZMK3LQitZnpIzxGvGuBRCPyGngnFTKV0tyLfNHugKMfrgxhAHGlv6OcXbsIVE17HvpyH4WfkZxj3dpAlH6vo47OhqO3UjzvMvwX_vgK6h6-jbgOAQnpKT1nUIz47vknx9_26z_lhcffpwuV5dFb40eiy8kA03rIJSKldK7ozgHHJ0VzNgIg9Buhxdi6Zy4BvHmkZ7qSslWi09k0vyZt57MzU9bD0MY3KdvUmhd-mXjS7Yh8oQ9nYXb63QtcmGecH5cUGKPybA0fYBfb7EDRAntEpKyeta6Uy-_Ie8jlMa8nVWKy6qWtVlhvgM-RQRE7R3UTizh97s3JvNvdlDb9lgSV78fcPdjz9FZeDVEXDoXdcmN_iA95ww2hh54MTMYZaGHaT7hP93_w15O7As</addsrcrecordid><sourcetype>Open Access Repository</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>871256764</pqid></control><display><type>article</type><title>The Association of Provider Communication with Trust among Adults with Sickle Cell Disease</title><source>MEDLINE</source><source>EZB-FREE-00999 freely available EZB journals</source><source>PubMed Central</source><source>Alma/SFX Local Collection</source><source>SpringerLink Journals - AutoHoldings</source><creator>Haywood, Carlton ; Lanzkron, Sophie ; Ratanawongsa, Neda ; Bediako, Shawn M. ; Lattimer, Lakshmi ; Powe, Neil R. ; Beach, Mary Catherine</creator><creatorcontrib>Haywood, Carlton ; Lanzkron, Sophie ; Ratanawongsa, Neda ; Bediako, Shawn M. ; Lattimer, Lakshmi ; Powe, Neil R. ; Beach, Mary Catherine</creatorcontrib><description>Background
Adults with sickle cell disease often report poor interpersonal healthcare experiences, including poor communication with providers. However, the effect of these experiences on patient trust is unknown.
Objective
To determine the association between patient ratings of the previous quality of provider communication and current trust in the medical profession among adults with sickle cell disease.
Research design
Cross-sectional survey.
Participants
A total of 95 adults with sickle cell disease.
Measurements
The four-item Provider Communication Subscale from the Consumer Assessment of Healthcare Plans and Systems Survey; The five-item Wake Forest Trust in the Medical Profession Scale.
Main results
Better ratings of previous provider communication were significantly associated with higher levels of trust toward the medical profession. A 10% increase in provider communication rating was associated with a 3.76% increase in trust scores (p < 0.001, 95% CI [1.76%, 5.76%]), adjusting for patient-level demographic, clinical, and attitudinal characteristics.
Conclusions
Poorer patient ratings of provider communication are associated with lower trust toward the medical profession among adults with sickle cell disease. Future research should examine the impact of low trust in the medical profession on clinical outcomes in this population of patients.</description><identifier>ISSN: 0884-8734</identifier><identifier>EISSN: 1525-1497</identifier><identifier>DOI: 10.1007/s11606-009-1247-7</identifier><identifier>PMID: 20195785</identifier><language>eng</language><publisher>New York: Springer-Verlag</publisher><subject>Adult ; Anemia, Sickle Cell - psychology ; Anemias. Hemoglobinopathies ; Attitude to Health ; Biological and medical sciences ; Communication ; Cross-Sectional Studies ; Diseases of red blood cells ; Female ; General aspects ; Hematologic and hematopoietic diseases ; Humans ; Internal Medicine ; Male ; Medical sciences ; Medicine ; Medicine & Public Health ; Original ; Original Article ; Patient Satisfaction ; Physician-Patient Relations ; Quality of care ; Quality of Health Care ; Ratings & rankings ; Sickle cell disease ; Trust ; Young Adult</subject><ispartof>Journal of general internal medicine : JGIM, 2010-06, Vol.25 (6), p.543-548</ispartof><rights>Society of General Internal Medicine 2010</rights><rights>2015 INIST-CNRS</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c498t-c23b1905e437a431a9211e088a60e0237ae3a00182b5aecba0bb8c38572f83c03</citedby><cites>FETCH-LOGICAL-c498t-c23b1905e437a431a9211e088a60e0237ae3a00182b5aecba0bb8c38572f83c03</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC2869431/pdf/$$EPDF$$P50$$Gpubmedcentral$$H</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC2869431/$$EHTML$$P50$$Gpubmedcentral$$H</linktohtml><link.rule.ids>230,314,727,780,784,885,27923,27924,41487,42556,51318,53790,53792</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=22989935$$DView record in Pascal Francis$$Hfree_for_read</backlink><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/20195785$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Haywood, Carlton</creatorcontrib><creatorcontrib>Lanzkron, Sophie</creatorcontrib><creatorcontrib>Ratanawongsa, Neda</creatorcontrib><creatorcontrib>Bediako, Shawn M.</creatorcontrib><creatorcontrib>Lattimer, Lakshmi</creatorcontrib><creatorcontrib>Powe, Neil R.</creatorcontrib><creatorcontrib>Beach, Mary Catherine</creatorcontrib><title>The Association of Provider Communication with Trust among Adults with Sickle Cell Disease</title><title>Journal of general internal medicine : JGIM</title><addtitle>J GEN INTERN MED</addtitle><addtitle>J Gen Intern Med</addtitle><description>Background
Adults with sickle cell disease often report poor interpersonal healthcare experiences, including poor communication with providers. However, the effect of these experiences on patient trust is unknown.
Objective
To determine the association between patient ratings of the previous quality of provider communication and current trust in the medical profession among adults with sickle cell disease.
Research design
Cross-sectional survey.
Participants
A total of 95 adults with sickle cell disease.
Measurements
The four-item Provider Communication Subscale from the Consumer Assessment of Healthcare Plans and Systems Survey; The five-item Wake Forest Trust in the Medical Profession Scale.
Main results
Better ratings of previous provider communication were significantly associated with higher levels of trust toward the medical profession. A 10% increase in provider communication rating was associated with a 3.76% increase in trust scores (p < 0.001, 95% CI [1.76%, 5.76%]), adjusting for patient-level demographic, clinical, and attitudinal characteristics.
Conclusions
Poorer patient ratings of provider communication are associated with lower trust toward the medical profession among adults with sickle cell disease. Future research should examine the impact of low trust in the medical profession on clinical outcomes in this population of patients.</description><subject>Adult</subject><subject>Anemia, Sickle Cell - psychology</subject><subject>Anemias. Hemoglobinopathies</subject><subject>Attitude to Health</subject><subject>Biological and medical sciences</subject><subject>Communication</subject><subject>Cross-Sectional Studies</subject><subject>Diseases of red blood cells</subject><subject>Female</subject><subject>General aspects</subject><subject>Hematologic and hematopoietic diseases</subject><subject>Humans</subject><subject>Internal Medicine</subject><subject>Male</subject><subject>Medical sciences</subject><subject>Medicine</subject><subject>Medicine & Public Health</subject><subject>Original</subject><subject>Original Article</subject><subject>Patient Satisfaction</subject><subject>Physician-Patient Relations</subject><subject>Quality of care</subject><subject>Quality of Health Care</subject><subject>Ratings & rankings</subject><subject>Sickle cell disease</subject><subject>Trust</subject><subject>Young Adult</subject><issn>0884-8734</issn><issn>1525-1497</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2010</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>8G5</sourceid><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><sourceid>GUQSH</sourceid><sourceid>M2O</sourceid><recordid>eNp1kd1rFDEUxYNY7Hb1D_BFgiB9mpqPmUnyIizrV6Gg4PriS8hk7-ymzkxq7kzF_94ss7ZW8Clwzy_3nMsh5DlnF5wx9Ro5r1ldMGYKLkpVqEdkwStRFbw06jFZMK3LQitZnpIzxGvGuBRCPyGngnFTKV0tyLfNHugKMfrgxhAHGlv6OcXbsIVE17HvpyH4WfkZxj3dpAlH6vo47OhqO3UjzvMvwX_vgK6h6-jbgOAQnpKT1nUIz47vknx9_26z_lhcffpwuV5dFb40eiy8kA03rIJSKldK7ozgHHJ0VzNgIg9Buhxdi6Zy4BvHmkZ7qSslWi09k0vyZt57MzU9bD0MY3KdvUmhd-mXjS7Yh8oQ9nYXb63QtcmGecH5cUGKPybA0fYBfb7EDRAntEpKyeta6Uy-_Ie8jlMa8nVWKy6qWtVlhvgM-RQRE7R3UTizh97s3JvNvdlDb9lgSV78fcPdjz9FZeDVEXDoXdcmN_iA95ww2hh54MTMYZaGHaT7hP93_w15O7As</recordid><startdate>20100601</startdate><enddate>20100601</enddate><creator>Haywood, Carlton</creator><creator>Lanzkron, Sophie</creator><creator>Ratanawongsa, Neda</creator><creator>Bediako, Shawn M.</creator><creator>Lattimer, Lakshmi</creator><creator>Powe, Neil R.</creator><creator>Beach, Mary Catherine</creator><general>Springer-Verlag</general><general>Springer</general><general>Springer Nature B.V</general><scope>IQODW</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>3V.</scope><scope>7QL</scope><scope>7RV</scope><scope>7U9</scope><scope>7X7</scope><scope>7XB</scope><scope>88C</scope><scope>8AO</scope><scope>8FD</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>8G5</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>C1K</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FR3</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>GNUQQ</scope><scope>GUQSH</scope><scope>H94</scope><scope>K9.</scope><scope>M0S</scope><scope>M0T</scope><scope>M1P</scope><scope>M2O</scope><scope>M7N</scope><scope>MBDVC</scope><scope>NAPCQ</scope><scope>P64</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>Q9U</scope><scope>RC3</scope><scope>7X8</scope><scope>5PM</scope></search><sort><creationdate>20100601</creationdate><title>The Association of Provider Communication with Trust among Adults with Sickle Cell Disease</title><author>Haywood, Carlton ; Lanzkron, Sophie ; Ratanawongsa, Neda ; Bediako, Shawn M. ; Lattimer, Lakshmi ; Powe, Neil R. ; Beach, Mary Catherine</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c498t-c23b1905e437a431a9211e088a60e0237ae3a00182b5aecba0bb8c38572f83c03</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2010</creationdate><topic>Adult</topic><topic>Anemia, Sickle Cell - psychology</topic><topic>Anemias. Hemoglobinopathies</topic><topic>Attitude to Health</topic><topic>Biological and medical sciences</topic><topic>Communication</topic><topic>Cross-Sectional Studies</topic><topic>Diseases of red blood cells</topic><topic>Female</topic><topic>General aspects</topic><topic>Hematologic and hematopoietic diseases</topic><topic>Humans</topic><topic>Internal Medicine</topic><topic>Male</topic><topic>Medical sciences</topic><topic>Medicine</topic><topic>Medicine & Public Health</topic><topic>Original</topic><topic>Original Article</topic><topic>Patient Satisfaction</topic><topic>Physician-Patient Relations</topic><topic>Quality of care</topic><topic>Quality of Health Care</topic><topic>Ratings & rankings</topic><topic>Sickle cell disease</topic><topic>Trust</topic><topic>Young Adult</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Haywood, Carlton</creatorcontrib><creatorcontrib>Lanzkron, Sophie</creatorcontrib><creatorcontrib>Ratanawongsa, Neda</creatorcontrib><creatorcontrib>Bediako, Shawn M.</creatorcontrib><creatorcontrib>Lattimer, Lakshmi</creatorcontrib><creatorcontrib>Powe, Neil R.</creatorcontrib><creatorcontrib>Beach, Mary Catherine</creatorcontrib><collection>Pascal-Francis</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Bacteriology Abstracts (Microbiology B)</collection><collection>Nursing & Allied Health Database</collection><collection>Virology and AIDS Abstracts</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Healthcare Administration Database (Alumni)</collection><collection>ProQuest Pharma Collection</collection><collection>Technology Research Database</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>Research Library (Alumni Edition)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Environmental Sciences and Pollution Management</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>Engineering Research Database</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Central Student</collection><collection>Research Library Prep</collection><collection>AIDS and Cancer Research Abstracts</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Healthcare Administration Database</collection><collection>Medical Database</collection><collection>Research Library</collection><collection>Algology Mycology and Protozoology Abstracts (Microbiology C)</collection><collection>Research Library (Corporate)</collection><collection>Nursing & Allied Health Premium</collection><collection>Biotechnology and BioEngineering Abstracts</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ProQuest Central Basic</collection><collection>Genetics Abstracts</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Journal of general internal medicine : JGIM</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Haywood, Carlton</au><au>Lanzkron, Sophie</au><au>Ratanawongsa, Neda</au><au>Bediako, Shawn M.</au><au>Lattimer, Lakshmi</au><au>Powe, Neil R.</au><au>Beach, Mary Catherine</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The Association of Provider Communication with Trust among Adults with Sickle Cell Disease</atitle><jtitle>Journal of general internal medicine : JGIM</jtitle><stitle>J GEN INTERN MED</stitle><addtitle>J Gen Intern Med</addtitle><date>2010-06-01</date><risdate>2010</risdate><volume>25</volume><issue>6</issue><spage>543</spage><epage>548</epage><pages>543-548</pages><issn>0884-8734</issn><eissn>1525-1497</eissn><abstract>Background
Adults with sickle cell disease often report poor interpersonal healthcare experiences, including poor communication with providers. However, the effect of these experiences on patient trust is unknown.
Objective
To determine the association between patient ratings of the previous quality of provider communication and current trust in the medical profession among adults with sickle cell disease.
Research design
Cross-sectional survey.
Participants
A total of 95 adults with sickle cell disease.
Measurements
The four-item Provider Communication Subscale from the Consumer Assessment of Healthcare Plans and Systems Survey; The five-item Wake Forest Trust in the Medical Profession Scale.
Main results
Better ratings of previous provider communication were significantly associated with higher levels of trust toward the medical profession. A 10% increase in provider communication rating was associated with a 3.76% increase in trust scores (p < 0.001, 95% CI [1.76%, 5.76%]), adjusting for patient-level demographic, clinical, and attitudinal characteristics.
Conclusions
Poorer patient ratings of provider communication are associated with lower trust toward the medical profession among adults with sickle cell disease. Future research should examine the impact of low trust in the medical profession on clinical outcomes in this population of patients.</abstract><cop>New York</cop><pub>Springer-Verlag</pub><pmid>20195785</pmid><doi>10.1007/s11606-009-1247-7</doi><tpages>6</tpages><oa>free_for_read</oa></addata></record> |
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| identifier | ISSN: 0884-8734 |
| ispartof | Journal of general internal medicine : JGIM, 2010-06, Vol.25 (6), p.543-548 |
| issn | 0884-8734 1525-1497 |
| language | eng |
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| source | MEDLINE; EZB-FREE-00999 freely available EZB journals; PubMed Central; Alma/SFX Local Collection; SpringerLink Journals - AutoHoldings |
| subjects | Adult Anemia, Sickle Cell - psychology Anemias. Hemoglobinopathies Attitude to Health Biological and medical sciences Communication Cross-Sectional Studies Diseases of red blood cells Female General aspects Hematologic and hematopoietic diseases Humans Internal Medicine Male Medical sciences Medicine Medicine & Public Health Original Original Article Patient Satisfaction Physician-Patient Relations Quality of care Quality of Health Care Ratings & rankings Sickle cell disease Trust Young Adult |
| title | The Association of Provider Communication with Trust among Adults with Sickle Cell Disease |
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