Planning and Studying Improvement in Patient Care: The Use of Theoretical Perspectives

A consistent finding in articles on quality improvement in health care is that change is difficult to achieve. According to the research literature, the majority of interventions are targeted at health care professionals. But success in achieving change may be influenced by factors other than those...

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Veröffentlicht in:The Milbank quarterly 2007-01, Vol.85 (1), p.93-138
Hauptverfasser: GROL, RICHARD P.T.M., BOSCH, MARIJE C., HULSCHER, MARLIES E.J.L., ECCLES, MARTIN P., WENSING, MICHEL
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container_end_page 138
container_issue 1
container_start_page 93
container_title The Milbank quarterly
container_volume 85
creator GROL, RICHARD P.T.M.
BOSCH, MARIJE C.
HULSCHER, MARLIES E.J.L.
ECCLES, MARTIN P.
WENSING, MICHEL
description A consistent finding in articles on quality improvement in health care is that change is difficult to achieve. According to the research literature, the majority of interventions are targeted at health care professionals. But success in achieving change may be influenced by factors other than those relating to individual professionals, and theories may help explain whether change is possible. This article argues for a more systematic use of theories in planning and evaluating quality-improvement interventions in clinical practice. It demonstrates how different theories can be used to generate testable hypotheses regarding factors that influence the implementation of change, and it shows how different theoretical assumptions lead to different quality-improvement strategies.
doi_str_mv 10.1111/j.1468-0009.2007.00478.x
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subjects Changes
Clinical medicine
Decision Making, Organizational
Diabetes
Discriminant analysis
Evaluation
General practice
General theories
Health care
Health care organizations
Health Plan Implementation - organization & administration
Humans
Improvement
Infections
Interinstitutional Relations
Interprofessional Relations
Learning
Medical personnel
Medical practice
Models, Organizational
Motivation
Organizational change
Organizational Culture
Organizational Innovation
Original
Patient care
Patients
Physicians
Planning
quality improvement
Quality of care
Quality of service
Reforms
Sociology
Sociology of health and medicine
Strategic planning
Systems Analysis
Technological innovation
Theories
Total Quality Management
Welfare reform
title Planning and Studying Improvement in Patient Care: The Use of Theoretical Perspectives
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