Is a statewide tobacco quitline an appropriate service for specific populations?

Objective:To assess whether smoking quit rates and satisfaction with the Washington State tobacco quitline (QL) services varied by race/ethnicity, socioeconomic status, area of residence (that is, urban versus non-urban), or sex of Washington QL callers.Methods:From October 2004 into October 2005, w...

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Veröffentlicht in:Tobacco control 2007-12, Vol.16 (Suppl 1), p.i65-i70
Hauptverfasser: Maher, Julie E, Rohde, Kristen, Dent, Clyde W, Stark, Michael J, Pizacani, Barbara, Boysun, Michael J, Dilley, Julia A, Yepassis-Zembrou, Patricia L
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container_end_page i70
container_issue Suppl 1
container_start_page i65
container_title Tobacco control
container_volume 16
creator Maher, Julie E
Rohde, Kristen
Dent, Clyde W
Stark, Michael J
Pizacani, Barbara
Boysun, Michael J
Dilley, Julia A
Yepassis-Zembrou, Patricia L
description Objective:To assess whether smoking quit rates and satisfaction with the Washington State tobacco quitline (QL) services varied by race/ethnicity, socioeconomic status, area of residence (that is, urban versus non-urban), or sex of Washington QL callers.Methods:From October 2004 into October 2005, we conducted telephone surveys of Washington QL callers about three months after their initial call to the QL. Analyses compared 7-day quit rates and satisfaction measures by race/ethnicity, education level, area of residence and sex (using α = 0.05).Results:We surveyed half (n = 1312) of the 2638 adult smokers we attempted to contact. The 7-day quit rate among survey participants at the 3-month follow-up was 31% (CI: 27.1% to 34.2%), 92% (CI: 89.9% to 94.1%) were somewhat/very satisfied overall with the QL programme, 97% (CI: 95.5% to 98.2%) indicated that they would probably/for sure suggest the QL to others and 95% (CI: 92.9% to 96.4%) were somewhat/very satisfied with the QL specialist. Quit rate did not vary significantly by race/ethnicity, education level, area of residence or sex. Satisfaction levels were high across subpopulations. Almost all participants (99%) agreed that they were always treated respectfully during interactions with QL staff.Conclusions:The Washington QL appeared effective and well received by callers from the specific populations studied. States choosing to promote their QL more aggressively should feel confident that a tobacco QL can be an effective and well received cessation service for smokers who call from a broad range of communities.
doi_str_mv 10.1136/tc.2006.019786
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Analyses compared 7-day quit rates and satisfaction measures by race/ethnicity, education level, area of residence and sex (using α = 0.05).Results:We surveyed half (n = 1312) of the 2638 adult smokers we attempted to contact. The 7-day quit rate among survey participants at the 3-month follow-up was 31% (CI: 27.1% to 34.2%), 92% (CI: 89.9% to 94.1%) were somewhat/very satisfied overall with the QL programme, 97% (CI: 95.5% to 98.2%) indicated that they would probably/for sure suggest the QL to others and 95% (CI: 92.9% to 96.4%) were somewhat/very satisfied with the QL specialist. Quit rate did not vary significantly by race/ethnicity, education level, area of residence or sex. Satisfaction levels were high across subpopulations. Almost all participants (99%) agreed that they were always treated respectfully during interactions with QL staff.Conclusions:The Washington QL appeared effective and well received by callers from the specific populations studied. States choosing to promote their QL more aggressively should feel confident that a tobacco QL can be an effective and well received cessation service for smokers who call from a broad range of communities.</description><identifier>ISSN: 0964-4563</identifier><identifier>EISSN: 1468-3318</identifier><identifier>DOI: 10.1136/tc.2006.019786</identifier><identifier>PMID: 18048635</identifier><language>eng</language><publisher>England: BMJ Publishing Group Ltd</publisher><subject>Adolescent ; Adult ; Application programming interfaces ; Chronic diseases ; Cigarette smoking ; Community ; Counseling ; Counseling - methods ; Education ; Educational Status ; ethnic groups ; Ethnicity ; Female ; Hispanics ; hotline ; Hotlines ; Humans ; Interviews ; Low income groups ; Male ; Minority &amp; ethnic groups ; Pacific Islander people ; Patient Satisfaction - ethnology ; Patient Satisfaction - statistics &amp; numerical data ; Professional-Patient Relations ; Quit rates ; Race ; Rural areas ; rural population ; School surveys ; Sex Factors ; Sexual orientation ; Smoking - ethnology ; Smoking cessation ; Smoking Cessation - ethnology ; Smoking Cessation - methods ; Smoking Cessation - statistics &amp; numerical data ; Smoking Prevention ; Social Class ; Socioeconomic factors ; Socioeconomics ; Studies ; Subpopulations ; Supplement ; Telephones ; Tobacco ; Urban areas ; Urban Health - statistics &amp; numerical data ; Washington - epidemiology ; Young adults</subject><ispartof>Tobacco control, 2007-12, Vol.16 (Suppl 1), p.i65-i70</ispartof><rights>2007 BMJ Publishing Group</rights><rights>2007 BMJ Publishing Group Ltd</rights><rights>Copyright: 2007 2007 BMJ Publishing Group</rights><rights>Copyright ©2007 BMJ Publishing Group Ltd All rights reserved</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-b510t-df4c9edf7fd5539b23974a3e2cbc322b56e78e7f8dd976cdc63158a1cba216653</citedby><cites>FETCH-LOGICAL-b510t-df4c9edf7fd5539b23974a3e2cbc322b56e78e7f8dd976cdc63158a1cba216653</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://tobaccocontrol.bmj.com/content/16/Suppl_1/i65.full.pdf$$EPDF$$P50$$Gbmj$$H</linktopdf><linktohtml>$$Uhttps://tobaccocontrol.bmj.com/content/16/Suppl_1/i65.full$$EHTML$$P50$$Gbmj$$H</linktohtml><link.rule.ids>114,115,230,314,727,780,784,803,885,3196,23571,27924,27925,53791,53793,58017,58250,77600,77631</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/18048635$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Maher, Julie E</creatorcontrib><creatorcontrib>Rohde, Kristen</creatorcontrib><creatorcontrib>Dent, Clyde W</creatorcontrib><creatorcontrib>Stark, Michael J</creatorcontrib><creatorcontrib>Pizacani, Barbara</creatorcontrib><creatorcontrib>Boysun, Michael J</creatorcontrib><creatorcontrib>Dilley, Julia A</creatorcontrib><creatorcontrib>Yepassis-Zembrou, Patricia L</creatorcontrib><title>Is a statewide tobacco quitline an appropriate service for specific populations?</title><title>Tobacco control</title><addtitle>Tob Control</addtitle><description>Objective:To assess whether smoking quit rates and satisfaction with the Washington State tobacco quitline (QL) services varied by race/ethnicity, socioeconomic status, area of residence (that is, urban versus non-urban), or sex of Washington QL callers.Methods:From October 2004 into October 2005, we conducted telephone surveys of Washington QL callers about three months after their initial call to the QL. Analyses compared 7-day quit rates and satisfaction measures by race/ethnicity, education level, area of residence and sex (using α = 0.05).Results:We surveyed half (n = 1312) of the 2638 adult smokers we attempted to contact. The 7-day quit rate among survey participants at the 3-month follow-up was 31% (CI: 27.1% to 34.2%), 92% (CI: 89.9% to 94.1%) were somewhat/very satisfied overall with the QL programme, 97% (CI: 95.5% to 98.2%) indicated that they would probably/for sure suggest the QL to others and 95% (CI: 92.9% to 96.4%) were somewhat/very satisfied with the QL specialist. Quit rate did not vary significantly by race/ethnicity, education level, area of residence or sex. Satisfaction levels were high across subpopulations. Almost all participants (99%) agreed that they were always treated respectfully during interactions with QL staff.Conclusions:The Washington QL appeared effective and well received by callers from the specific populations studied. States choosing to promote their QL more aggressively should feel confident that a tobacco QL can be an effective and well received cessation service for smokers who call from a broad range of communities.</description><subject>Adolescent</subject><subject>Adult</subject><subject>Application programming interfaces</subject><subject>Chronic diseases</subject><subject>Cigarette smoking</subject><subject>Community</subject><subject>Counseling</subject><subject>Counseling - methods</subject><subject>Education</subject><subject>Educational Status</subject><subject>ethnic groups</subject><subject>Ethnicity</subject><subject>Female</subject><subject>Hispanics</subject><subject>hotline</subject><subject>Hotlines</subject><subject>Humans</subject><subject>Interviews</subject><subject>Low income groups</subject><subject>Male</subject><subject>Minority &amp; ethnic groups</subject><subject>Pacific Islander people</subject><subject>Patient Satisfaction - ethnology</subject><subject>Patient Satisfaction - statistics &amp; 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Rohde, Kristen ; Dent, Clyde W ; Stark, Michael J ; Pizacani, Barbara ; Boysun, Michael J ; Dilley, Julia A ; Yepassis-Zembrou, Patricia L</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-b510t-df4c9edf7fd5539b23974a3e2cbc322b56e78e7f8dd976cdc63158a1cba216653</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2007</creationdate><topic>Adolescent</topic><topic>Adult</topic><topic>Application programming interfaces</topic><topic>Chronic diseases</topic><topic>Cigarette smoking</topic><topic>Community</topic><topic>Counseling</topic><topic>Counseling - methods</topic><topic>Education</topic><topic>Educational Status</topic><topic>ethnic groups</topic><topic>Ethnicity</topic><topic>Female</topic><topic>Hispanics</topic><topic>hotline</topic><topic>Hotlines</topic><topic>Humans</topic><topic>Interviews</topic><topic>Low income groups</topic><topic>Male</topic><topic>Minority &amp; ethnic groups</topic><topic>Pacific Islander people</topic><topic>Patient Satisfaction - ethnology</topic><topic>Patient Satisfaction - statistics &amp; 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States choosing to promote their QL more aggressively should feel confident that a tobacco QL can be an effective and well received cessation service for smokers who call from a broad range of communities.</abstract><cop>England</cop><pub>BMJ Publishing Group Ltd</pub><pmid>18048635</pmid><doi>10.1136/tc.2006.019786</doi><oa>free_for_read</oa></addata></record>
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source MEDLINE; BMJ Journals - NESLi2; JSTOR Archive Collection A-Z Listing; EZB-FREE-00999 freely available EZB journals; PubMed Central
subjects Adolescent
Adult
Application programming interfaces
Chronic diseases
Cigarette smoking
Community
Counseling
Counseling - methods
Education
Educational Status
ethnic groups
Ethnicity
Female
Hispanics
hotline
Hotlines
Humans
Interviews
Low income groups
Male
Minority & ethnic groups
Pacific Islander people
Patient Satisfaction - ethnology
Patient Satisfaction - statistics & numerical data
Professional-Patient Relations
Quit rates
Race
Rural areas
rural population
School surveys
Sex Factors
Sexual orientation
Smoking - ethnology
Smoking cessation
Smoking Cessation - ethnology
Smoking Cessation - methods
Smoking Cessation - statistics & numerical data
Smoking Prevention
Social Class
Socioeconomic factors
Socioeconomics
Studies
Subpopulations
Supplement
Telephones
Tobacco
Urban areas
Urban Health - statistics & numerical data
Washington - epidemiology
Young adults
title Is a statewide tobacco quitline an appropriate service for specific populations?
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