Confidentiality in the waiting room: an observational study in general practice

An ethnographic study using overt non-participatory observation was used to investigate confidentiality breaches in 13 GP practice reception and/or waiting areas in Lincolnshire. Staff and patient behaviours were observed for 2 hours. Aspects of management systems and physical environment were also...

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Veröffentlicht in:British journal of general practice 2007-06, Vol.57 (539), p.490-493
Hauptverfasser: Scott, Kate, Dyas, Jane V, Middlemass, Jo B, Siriwardena, A Niroshan
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Sprache:eng
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