Evaluating the Equivalence of Health Care Ratings by Whites and Hispanics

PURPOSE. This study was designed to assess the equivalence of a health care ratings scale administered to non-Hispanic white and Hispanic survey respondents. Methods. We sent 18,840 questionnaires to a random sample of patients receiving medical care from a physician group association concentrated i...

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Veröffentlicht in:Medical care 2000-05, Vol.38 (5), p.517-527
Hauptverfasser: Morales, Leo S., Reise, Steve P., Hays, Ron D.
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creator Morales, Leo S.
Reise, Steve P.
Hays, Ron D.
description PURPOSE. This study was designed to assess the equivalence of a health care ratings scale administered to non-Hispanic white and Hispanic survey respondents. Methods. We sent 18,840 questionnaires to a random sample of patients receiving medical care from a physician group association concentrated in the western United States; 7,093 were returned (59% adjusted response rate). Approximately 90% of survey respondents self-identified as white/Caucasian (n = 5,508) or Hispanic/Latino (n = 713). Interpersonal and technical aspects of medical care were assessed with 9 items, all administered with a 7-point response format: the best, excellent, very good, good, fair, poor, and very poor, with a "not applicable" option. Item response theory procedures were used to test for differential item functioning between white and Hispanic respondents. Results. Hispanics were found to be significantly more dissatisfied with care than whites (effect size=0.27; P
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This study was designed to assess the equivalence of a health care ratings scale administered to non-Hispanic white and Hispanic survey respondents. Methods. We sent 18,840 questionnaires to a random sample of patients receiving medical care from a physician group association concentrated in the western United States; 7,093 were returned (59% adjusted response rate). Approximately 90% of survey respondents self-identified as white/Caucasian (n = 5,508) or Hispanic/Latino (n = 713). Interpersonal and technical aspects of medical care were assessed with 9 items, all administered with a 7-point response format: the best, excellent, very good, good, fair, poor, and very poor, with a "not applicable" option. Item response theory procedures were used to test for differential item functioning between white and Hispanic respondents. Results. Hispanics were found to be significantly more dissatisfied with care than whites (effect size=0.27; P &lt;0.05). Of the 9 test items, 2 had statistically significant differential item functioning (P &lt;0.05): reassurance and support offered by your doctors and staff and quality of examinations received. However, summative scale scores and test characteristic curves for whites and Hispanics were similar whether or not these items were included in the scale. Conclusions. Despite some differences in item functioning, valid satisfaction-with-care comparisons between whites and Hispanics are possible. Thus, disparities in satisfaction ratings between whites and Hispanics should not be ascribed to measurement bias but should be viewed as arising from actual differences in experiences with care.</description><identifier>ISSN: 0025-7079</identifier><identifier>EISSN: 1537-1948</identifier><identifier>DOI: 10.1097/00005650-200005000-00008</identifier><identifier>PMID: 10800978</identifier><language>eng</language><publisher>United States: J. B. Lippincott Williams and Wilkins Inc</publisher><subject>Adult ; Aged ; Delivery of Health Care - statistics &amp; numerical data ; Ethnic groups ; European Continental Ancestry Group - psychology ; European Continental Ancestry Group - statistics &amp; numerical data ; Factor analysis ; Female ; Health status ; Health surveys ; Hispanic Americans - psychology ; Hispanic Americans - statistics &amp; numerical data ; Hispanics ; Humans ; Item response theory ; Male ; Middle Aged ; Models, Statistical ; Parametric models ; Patient care ; Patient Satisfaction - statistics &amp; numerical data ; Psychometrics ; Random Allocation ; Statistical significance ; Surveys and Questionnaires ; Test bias ; United States</subject><ispartof>Medical care, 2000-05, Vol.38 (5), p.517-527</ispartof><rights>Copyright 2000 Lippincott Williams &amp; Wilkins, Inc.</rights><rights>2000 Lippincott Williams &amp; Wilkins, Inc.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c4828-eae8dcde50206e45b1e9d9f0a8cc1ac14ec694b489c08d110cae6b52ade8205c3</citedby><cites>FETCH-LOGICAL-c4828-eae8dcde50206e45b1e9d9f0a8cc1ac14ec694b489c08d110cae6b52ade8205c3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.jstor.org/stable/pdf/3767032$$EPDF$$P50$$Gjstor$$H</linktopdf><linktohtml>$$Uhttps://www.jstor.org/stable/3767032$$EHTML$$P50$$Gjstor$$H</linktohtml><link.rule.ids>230,314,777,781,800,882,27905,27906,57998,58231</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/10800978$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Morales, Leo S.</creatorcontrib><creatorcontrib>Reise, Steve P.</creatorcontrib><creatorcontrib>Hays, Ron D.</creatorcontrib><title>Evaluating the Equivalence of Health Care Ratings by Whites and Hispanics</title><title>Medical care</title><addtitle>Med Care</addtitle><description>PURPOSE. This study was designed to assess the equivalence of a health care ratings scale administered to non-Hispanic white and Hispanic survey respondents. Methods. We sent 18,840 questionnaires to a random sample of patients receiving medical care from a physician group association concentrated in the western United States; 7,093 were returned (59% adjusted response rate). Approximately 90% of survey respondents self-identified as white/Caucasian (n = 5,508) or Hispanic/Latino (n = 713). Interpersonal and technical aspects of medical care were assessed with 9 items, all administered with a 7-point response format: the best, excellent, very good, good, fair, poor, and very poor, with a "not applicable" option. Item response theory procedures were used to test for differential item functioning between white and Hispanic respondents. Results. Hispanics were found to be significantly more dissatisfied with care than whites (effect size=0.27; P &lt;0.05). Of the 9 test items, 2 had statistically significant differential item functioning (P &lt;0.05): reassurance and support offered by your doctors and staff and quality of examinations received. However, summative scale scores and test characteristic curves for whites and Hispanics were similar whether or not these items were included in the scale. Conclusions. Despite some differences in item functioning, valid satisfaction-with-care comparisons between whites and Hispanics are possible. Thus, disparities in satisfaction ratings between whites and Hispanics should not be ascribed to measurement bias but should be viewed as arising from actual differences in experiences with care.</description><subject>Adult</subject><subject>Aged</subject><subject>Delivery of Health Care - statistics &amp; numerical data</subject><subject>Ethnic groups</subject><subject>European Continental Ancestry Group - psychology</subject><subject>European Continental Ancestry Group - statistics &amp; numerical data</subject><subject>Factor analysis</subject><subject>Female</subject><subject>Health status</subject><subject>Health surveys</subject><subject>Hispanic Americans - psychology</subject><subject>Hispanic Americans - statistics &amp; numerical data</subject><subject>Hispanics</subject><subject>Humans</subject><subject>Item response theory</subject><subject>Male</subject><subject>Middle Aged</subject><subject>Models, Statistical</subject><subject>Parametric models</subject><subject>Patient care</subject><subject>Patient Satisfaction - statistics &amp; numerical data</subject><subject>Psychometrics</subject><subject>Random Allocation</subject><subject>Statistical significance</subject><subject>Surveys and Questionnaires</subject><subject>Test bias</subject><subject>United States</subject><issn>0025-7079</issn><issn>1537-1948</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2000</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNp1UdFK5DAUDYuyzs7uH4jkybfqTdo06Ysgw-gIgrAoPoY0vWOjnXZM2hH_3jidHfRhAyGXm3POvZxDCGVwxqCQ5xCPyAUkfFvFm3wW6geZMJHKhBWZOiATAC4SCbI4Ir9CeAZgMhX8JzlioCDqqAm5mW9MM5jetU-0r5HOXwcXO9hapN2SLtA0fU1nxiP9u0UFWr7Tx9r1GKhpK7pwYW1aZ8Nvcrg0TcA_u3dKHq7m97NFcnt3fTO7vE1sprhK0KCqbIUCOOSYiZJhURVLMMpaZizL0OZFVmaqsKAqxsAazEvBTYWKg7DplFyMuuuhXGFlse29afTau5Xx77ozTn__aV2tn7qNZip6o0QUON0J-O51wNDrlQsWm8a02A1By-iOTLmMQDUCre9C8LjcD2GgP3PQ_3LQ-xy2LRWpJ1-X_EIcjY-AbAS8dU2PPrw0wxt6XW_91v_LN9KOR9pz6Du_l01lLiHl6QfKkp1X</recordid><startdate>200005</startdate><enddate>200005</enddate><creator>Morales, Leo S.</creator><creator>Reise, Steve P.</creator><creator>Hays, Ron D.</creator><general>J. 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Lippincott Williams and Wilkins Inc</general><general>Lippincott Williams &amp; Wilkins, Inc</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7X8</scope><scope>5PM</scope></search><sort><creationdate>200005</creationdate><title>Evaluating the Equivalence of Health Care Ratings by Whites and Hispanics</title><author>Morales, Leo S. ; Reise, Steve P. ; Hays, Ron D.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c4828-eae8dcde50206e45b1e9d9f0a8cc1ac14ec694b489c08d110cae6b52ade8205c3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2000</creationdate><topic>Adult</topic><topic>Aged</topic><topic>Delivery of Health Care - statistics &amp; numerical data</topic><topic>Ethnic groups</topic><topic>European Continental Ancestry Group - psychology</topic><topic>European Continental Ancestry Group - statistics &amp; numerical data</topic><topic>Factor analysis</topic><topic>Female</topic><topic>Health status</topic><topic>Health surveys</topic><topic>Hispanic Americans - psychology</topic><topic>Hispanic Americans - statistics &amp; numerical data</topic><topic>Hispanics</topic><topic>Humans</topic><topic>Item response theory</topic><topic>Male</topic><topic>Middle Aged</topic><topic>Models, Statistical</topic><topic>Parametric models</topic><topic>Patient care</topic><topic>Patient Satisfaction - statistics &amp; numerical data</topic><topic>Psychometrics</topic><topic>Random Allocation</topic><topic>Statistical significance</topic><topic>Surveys and Questionnaires</topic><topic>Test bias</topic><topic>United States</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Morales, Leo S.</creatorcontrib><creatorcontrib>Reise, Steve P.</creatorcontrib><creatorcontrib>Hays, Ron D.</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Medical care</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Morales, Leo S.</au><au>Reise, Steve P.</au><au>Hays, Ron D.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Evaluating the Equivalence of Health Care Ratings by Whites and Hispanics</atitle><jtitle>Medical care</jtitle><addtitle>Med Care</addtitle><date>2000-05</date><risdate>2000</risdate><volume>38</volume><issue>5</issue><spage>517</spage><epage>527</epage><pages>517-527</pages><issn>0025-7079</issn><eissn>1537-1948</eissn><abstract>PURPOSE. This study was designed to assess the equivalence of a health care ratings scale administered to non-Hispanic white and Hispanic survey respondents. Methods. We sent 18,840 questionnaires to a random sample of patients receiving medical care from a physician group association concentrated in the western United States; 7,093 were returned (59% adjusted response rate). Approximately 90% of survey respondents self-identified as white/Caucasian (n = 5,508) or Hispanic/Latino (n = 713). Interpersonal and technical aspects of medical care were assessed with 9 items, all administered with a 7-point response format: the best, excellent, very good, good, fair, poor, and very poor, with a "not applicable" option. Item response theory procedures were used to test for differential item functioning between white and Hispanic respondents. Results. Hispanics were found to be significantly more dissatisfied with care than whites (effect size=0.27; P &lt;0.05). Of the 9 test items, 2 had statistically significant differential item functioning (P &lt;0.05): reassurance and support offered by your doctors and staff and quality of examinations received. However, summative scale scores and test characteristic curves for whites and Hispanics were similar whether or not these items were included in the scale. Conclusions. Despite some differences in item functioning, valid satisfaction-with-care comparisons between whites and Hispanics are possible. Thus, disparities in satisfaction ratings between whites and Hispanics should not be ascribed to measurement bias but should be viewed as arising from actual differences in experiences with care.</abstract><cop>United States</cop><pub>J. B. Lippincott Williams and Wilkins Inc</pub><pmid>10800978</pmid><doi>10.1097/00005650-200005000-00008</doi><tpages>11</tpages><oa>free_for_read</oa></addata></record>
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subjects Adult
Aged
Delivery of Health Care - statistics & numerical data
Ethnic groups
European Continental Ancestry Group - psychology
European Continental Ancestry Group - statistics & numerical data
Factor analysis
Female
Health status
Health surveys
Hispanic Americans - psychology
Hispanic Americans - statistics & numerical data
Hispanics
Humans
Item response theory
Male
Middle Aged
Models, Statistical
Parametric models
Patient care
Patient Satisfaction - statistics & numerical data
Psychometrics
Random Allocation
Statistical significance
Surveys and Questionnaires
Test bias
United States
title Evaluating the Equivalence of Health Care Ratings by Whites and Hispanics
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