Telephone Medicine for Internists
The role of the telephone in medical practice is important, but often problematic. Mistakes in telephone diagnosis and triage can have severe consequences. An effective office system can reduce liability risks, and in some cases telephone contact can substitute for office visits. Internists feel unp...
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| Veröffentlicht in: | Journal of general internal medicine : JGIM 2000-05, Vol.15 (5), p.337-343 |
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| container_end_page | 343 |
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| container_issue | 5 |
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| container_title | Journal of general internal medicine : JGIM |
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| creator | Elnicki, D. Michael Ogden, Paul Flannery, Michael Hannis, Mark Cykert, Sam |
| description | The role of the telephone in medical practice is important, but often problematic. Mistakes in telephone diagnosis and triage can have severe consequences. An effective office system can reduce liability risks, and in some cases telephone contact can substitute for office visits. Internists feel unprepared to provide telephone care. Therefore, residency education needs to focus on documentation, consultant availability, and performance feedback. Research should focus on improving outcomes, reimbursement issues, and technologic advances. This article describes internists' telephone interactions with ambulatory patients, preparation for telephone medicine, and aspects of office telephone systems and makes comparisons with other primary care fields. |
| doi_str_mv | 10.1046/j.1525-1497.2000.06459.x |
| format | Article |
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| subjects | Ambulatory Care Diagnosis Documentation Education Humans Internal medicine Internal Medicine - education Internal Medicine - organization & administration internists Managed Care Programs Management decisions medical education Medicine office systems Patients Pediatrics Physicians Practice Management, Medical Prescriptions Primary care Quality of Health Care Telephone - statistics & numerical data telephone medicine Triage - methods |
| title | Telephone Medicine for Internists |
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