Influence of Body Weight on Patients' Satisfaction with Ambulatory Care

Patients with obesity experience psychosocial consequences because of their weight and report physician bias. We examined whether obesity is associated with lower patient satisfaction with ambulatory care among 2,858 patients seen at 11 academically affiliated primary care practices in Boston. Compa...

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Veröffentlicht in:Journal of general internal medicine : JGIM 2002-02, Vol.17 (2), p.155-159
Hauptverfasser: Wee, Christina C., Phillips, Russell S., Francis Cook, E., Haas, Jennifer S., Louise Puopolo, Ann, Brennan, Troyen A., Burstin, Helen R.
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container_issue 2
container_start_page 155
container_title Journal of general internal medicine : JGIM
container_volume 17
creator Wee, Christina C.
Phillips, Russell S.
Francis Cook, E.
Haas, Jennifer S.
Louise Puopolo, Ann
Brennan, Troyen A.
Burstin, Helen R.
description Patients with obesity experience psychosocial consequences because of their weight and report physician bias. We examined whether obesity is associated with lower patient satisfaction with ambulatory care among 2,858 patients seen at 11 academically affiliated primary care practices in Boston. Compared with normal weight patients (body mass index [BMI], 19.0 to 24.9 kg/M 2), overweight (BMI, 25.0 to 29.9 kg/M 2) and obese patients (BMI ≥30 kg/M 2) reported lower overall satisfaction scores at their most recent visit; the scores were 85.5, 85.0, and 82.6 out a possible 100, respectively ( P = .05). After adjustment for potential confounders including illness burden, obese patients reported lower scores but the difference was not statistically significant (mean difference, 1.23 [95% confidence interval −0.67 to 3.12]). Patient satisfaction with their usual provider and their practice did not vary by BMI group. Obesity is associated with only modest decreases in satisfaction scores with the most recent visit, which were explained largely by higher illness burden among obese patients.
doi_str_mv 10.1046/j.1525-1497.2002.00825.x
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We examined whether obesity is associated with lower patient satisfaction with ambulatory care among 2,858 patients seen at 11 academically affiliated primary care practices in Boston. Compared with normal weight patients (body mass index [BMI], 19.0 to 24.9 kg/M 2), overweight (BMI, 25.0 to 29.9 kg/M 2) and obese patients (BMI ≥30 kg/M 2) reported lower overall satisfaction scores at their most recent visit; the scores were 85.5, 85.0, and 82.6 out a possible 100, respectively ( P = .05). After adjustment for potential confounders including illness burden, obese patients reported lower scores but the difference was not statistically significant (mean difference, 1.23 [95% confidence interval −0.67 to 3.12]). Patient satisfaction with their usual provider and their practice did not vary by BMI group. 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We examined whether obesity is associated with lower patient satisfaction with ambulatory care among 2,858 patients seen at 11 academically affiliated primary care practices in Boston. Compared with normal weight patients (body mass index [BMI], 19.0 to 24.9 kg/M 2), overweight (BMI, 25.0 to 29.9 kg/M 2) and obese patients (BMI ≥30 kg/M 2) reported lower overall satisfaction scores at their most recent visit; the scores were 85.5, 85.0, and 82.6 out a possible 100, respectively ( P = .05). After adjustment for potential confounders including illness burden, obese patients reported lower scores but the difference was not statistically significant (mean difference, 1.23 [95% confidence interval −0.67 to 3.12]). Patient satisfaction with their usual provider and their practice did not vary by BMI group. 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Obesity is associated with only modest decreases in satisfaction scores with the most recent visit, which were explained largely by higher illness burden among obese patients.</abstract><cop>Boston, MA, USA</cop><pub>Blackwell Science, Inc</pub><pmid>11841531</pmid><doi>10.1046/j.1525-1497.2002.00825.x</doi><tpages>5</tpages><oa>free_for_read</oa></addata></record>
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subjects Adult
Aged
Ambulatory care
Ambulatory Care - standards
Ambulatory Care - trends
Bias
Biological and medical sciences
Body Mass Index
Boston - epidemiology
Brief Report
Comorbidity
Confidence Intervals
Female
Health care
Health Care Surveys
Humans
Internal medicine
Male
Medical practices
Medical records
Medical sciences
Medicine
Metabolic diseases
Middle Aged
Obesity
Obesity - epidemiology
Overweight
Patient satisfaction
Patient Satisfaction - statistics & numerical data
Primary care
Primary Health Care - standards
Primary Health Care - trends
Reference Values
title Influence of Body Weight on Patients' Satisfaction with Ambulatory Care
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