Involving users in the delivery and evaluation of mental health services: systematic review
Abstract Objectives: To identify evidence from comparative studies on the effects of involving users in the delivery and evaluation of mental health services. Data sources: English language articles published between January 1966 and October 2001 found by searching electronic databases. Study select...
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Veröffentlicht in: | BMJ 2002-11, Vol.325 (7375), p.1265-1268 |
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description | Abstract Objectives: To identify evidence from comparative studies on the effects of involving users in the delivery and evaluation of mental health services. Data sources: English language articles published between January 1966 and October 2001 found by searching electronic databases. Study selection: Systematic review of randomised controlled trials and other comparative studies of involving users in the delivery or evaluation of mental health services. Data extraction:Patterns of delivery of services by employees who use or who used to use the service and professional employees and the effects on trainees, research, or clients of mental health services. Results: Five randomised controlled trials and seven other comparative studies were identified. Half of the studies considered involving users in managing cases. Involving users as employees of mental health services led to clients having greater satisfaction with personal circumstances and less hospitalisation. Providers of services who had been trained by users had more positive attitudes toward users. Clients reported being less satisfied with services when interviewed by users. Conclusions: Users can be involved as employees, trainers, or researchers without detrimental effect. Involving users with severe mental disorders in the delivery and evaluation of services is feasible. |
doi_str_mv | 10.1136/bmj.325.7375.1265 |
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Data sources: English language articles published between January 1966 and October 2001 found by searching electronic databases. Study selection: Systematic review of randomised controlled trials and other comparative studies of involving users in the delivery or evaluation of mental health services. Data extraction:Patterns of delivery of services by employees who use or who used to use the service and professional employees and the effects on trainees, research, or clients of mental health services. Results: Five randomised controlled trials and seven other comparative studies were identified. Half of the studies considered involving users in managing cases. Involving users as employees of mental health services led to clients having greater satisfaction with personal circumstances and less hospitalisation. Providers of services who had been trained by users had more positive attitudes toward users. Clients reported being less satisfied with services when interviewed by users. Conclusions: Users can be involved as employees, trainers, or researchers without detrimental effect. Involving users with severe mental disorders in the delivery and evaluation of services is feasible.</description><edition>International edition</edition><identifier>ISSN: 0959-8138</identifier><identifier>ISSN: 0959-8146</identifier><identifier>EISSN: 1468-5833</identifier><identifier>EISSN: 1756-1833</identifier><identifier>DOI: 10.1136/bmj.325.7375.1265</identifier><identifier>PMID: 12458241</identifier><identifier>CODEN: BMJOAE</identifier><language>eng</language><publisher>London: British Medical Journal Publishing Group</publisher><subject>Bioethics ; Biological and medical sciences ; Clinical outcomes ; Cross cultural studies ; Delivery of Health Care - organization & administration ; Delivery of Health Care - standards ; Emergency management ; Experimentation ; Health care delivery ; Health services ; Humans ; Management training ; Medical case management ; Medical sciences ; Mental Disorders - therapy ; Mental health ; Mental health care ; Mental health services ; Mental Health Services - organization & administration ; Mental Health Services - standards ; Mental illness ; Patient Participation ; Patients ; Prevention and actions ; Program Evaluation ; Public health. Hygiene ; Public health. Hygiene-occupational medicine ; Specific populations (family, woman, child, elderly...) ; Training devices</subject><ispartof>BMJ, 2002-11, Vol.325 (7375), p.1265-1268</ispartof><rights>2002 BMJ Publishing Group Ltd.</rights><rights>Copyright 2002 BMJ</rights><rights>2003 INIST-CNRS</rights><rights>Copyright: 2002 (c) 2002 BMJ Publishing Group Ltd.</rights><rights>Copyright BMJ Publishing Group Nov 30, 2002</rights><rights>Copyright © 2002, BMJ 2002</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-b608t-c74cf68d3549e1f26bac86d4093d4aff5c51d577cb5274ad09d7f26af7c418f33</citedby></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.jstor.org/stable/pdf/25453023$$EPDF$$P50$$Gjstor$$H</linktopdf><linktohtml>$$Uhttps://www.jstor.org/stable/25453023$$EHTML$$P50$$Gjstor$$H</linktohtml><link.rule.ids>230,314,776,780,799,881,27901,27902,30976,57992,58225</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=14040496$$DView record in Pascal Francis$$Hfree_for_read</backlink><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/12458241$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Simpson, Emma L</creatorcontrib><creatorcontrib>House, Allan O</creatorcontrib><title>Involving users in the delivery and evaluation of mental health services: systematic review</title><title>BMJ</title><addtitle>BMJ</addtitle><description>Abstract Objectives: To identify evidence from comparative studies on the effects of involving users in the delivery and evaluation of mental health services. Data sources: English language articles published between January 1966 and October 2001 found by searching electronic databases. Study selection: Systematic review of randomised controlled trials and other comparative studies of involving users in the delivery or evaluation of mental health services. Data extraction:Patterns of delivery of services by employees who use or who used to use the service and professional employees and the effects on trainees, research, or clients of mental health services. Results: Five randomised controlled trials and seven other comparative studies were identified. Half of the studies considered involving users in managing cases. Involving users as employees of mental health services led to clients having greater satisfaction with personal circumstances and less hospitalisation. Providers of services who had been trained by users had more positive attitudes toward users. Clients reported being less satisfied with services when interviewed by users. Conclusions: Users can be involved as employees, trainers, or researchers without detrimental effect. Involving users with severe mental disorders in the delivery and evaluation of services is feasible.</description><subject>Bioethics</subject><subject>Biological and medical sciences</subject><subject>Clinical outcomes</subject><subject>Cross cultural studies</subject><subject>Delivery of Health Care - organization & administration</subject><subject>Delivery of Health Care - standards</subject><subject>Emergency management</subject><subject>Experimentation</subject><subject>Health care delivery</subject><subject>Health services</subject><subject>Humans</subject><subject>Management training</subject><subject>Medical case management</subject><subject>Medical sciences</subject><subject>Mental Disorders - therapy</subject><subject>Mental health</subject><subject>Mental health care</subject><subject>Mental health services</subject><subject>Mental Health Services - organization & administration</subject><subject>Mental Health Services - standards</subject><subject>Mental illness</subject><subject>Patient Participation</subject><subject>Patients</subject><subject>Prevention and actions</subject><subject>Program Evaluation</subject><subject>Public health. Hygiene</subject><subject>Public health. 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Hygiene</topic><topic>Public health. Hygiene-occupational medicine</topic><topic>Specific populations (family, woman, child, elderly...)</topic><topic>Training devices</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Simpson, Emma L</creatorcontrib><creatorcontrib>House, Allan O</creatorcontrib><collection>Istex</collection><collection>Pascal-Francis</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>ProQuest Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Science Database (Alumni Edition)</collection><collection>STEM Database</collection><collection>ProQuest SciTech Collection</collection><collection>ProQuest Natural Science Collection</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>Research Library (Alumni Edition)</collection><collection>ProQuest Central (Alumni)</collection><collection>ProQuest Central UK/Ireland</collection><collection>British Nursing Index</collection><collection>ProQuest Central Essentials</collection><collection>Biological Science Collection</collection><collection>ProQuest Central</collection><collection>ProQuest Natural Science Collection</collection><collection>BMJ Journals</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central</collection><collection>British Nursing Index (BNI) (1985 to Present)</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Central Student</collection><collection>Research Library Prep</collection><collection>SciTech Premium Collection</collection><collection>British Nursing Index</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Biological Sciences</collection><collection>ProQuest research library</collection><collection>ProQuest Science Journals</collection><collection>Biological Science Database</collection><collection>Research Library (Corporate)</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ProQuest Central Basic</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>BMJ</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Simpson, Emma L</au><au>House, Allan O</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Involving users in the delivery and evaluation of mental health services: systematic review</atitle><jtitle>BMJ</jtitle><addtitle>BMJ</addtitle><date>2002-11-30</date><risdate>2002</risdate><volume>325</volume><issue>7375</issue><spage>1265</spage><epage>1268</epage><pages>1265-1268</pages><issn>0959-8138</issn><issn>0959-8146</issn><eissn>1468-5833</eissn><eissn>1756-1833</eissn><coden>BMJOAE</coden><abstract>Abstract Objectives: To identify evidence from comparative studies on the effects of involving users in the delivery and evaluation of mental health services. Data sources: English language articles published between January 1966 and October 2001 found by searching electronic databases. Study selection: Systematic review of randomised controlled trials and other comparative studies of involving users in the delivery or evaluation of mental health services. Data extraction:Patterns of delivery of services by employees who use or who used to use the service and professional employees and the effects on trainees, research, or clients of mental health services. Results: Five randomised controlled trials and seven other comparative studies were identified. Half of the studies considered involving users in managing cases. Involving users as employees of mental health services led to clients having greater satisfaction with personal circumstances and less hospitalisation. Providers of services who had been trained by users had more positive attitudes toward users. Clients reported being less satisfied with services when interviewed by users. Conclusions: Users can be involved as employees, trainers, or researchers without detrimental effect. Involving users with severe mental disorders in the delivery and evaluation of services is feasible.</abstract><cop>London</cop><pub>British Medical Journal Publishing Group</pub><pmid>12458241</pmid><doi>10.1136/bmj.325.7375.1265</doi><tpages>4</tpages><edition>International edition</edition><oa>free_for_read</oa></addata></record> |
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source | Applied Social Sciences Index & Abstracts (ASSIA); Jstor Complete Legacy; MEDLINE; Alma/SFX Local Collection |
subjects | Bioethics Biological and medical sciences Clinical outcomes Cross cultural studies Delivery of Health Care - organization & administration Delivery of Health Care - standards Emergency management Experimentation Health care delivery Health services Humans Management training Medical case management Medical sciences Mental Disorders - therapy Mental health Mental health care Mental health services Mental Health Services - organization & administration Mental Health Services - standards Mental illness Patient Participation Patients Prevention and actions Program Evaluation Public health. Hygiene Public health. Hygiene-occupational medicine Specific populations (family, woman, child, elderly...) Training devices |
title | Involving users in the delivery and evaluation of mental health services: systematic review |
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