Examining the Effect of Knowledge Seeking on Knowledge Contribution in Q&A Communities
Based on motivational theory, this study investigated the effect of users' knowledge seeking on users' knowledge contribution in question-and-answer (Q&A) communities. We collected 4643 samples from the largest social Q&A platform in China (Zhihu) and applied a mediation effect tes...
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| Veröffentlicht in: | Behavioral sciences 2024-09, Vol.14 (9), p.853 |
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| creator | Qiu, Junping Mi, Qinze Xu, Zhongyang Ma, Shihao Fu, Yutian Zhang, Tingyong |
| description | Based on motivational theory, this study investigated the effect of users' knowledge seeking on users' knowledge contribution in question-and-answer (Q&A) communities. We collected 4643 samples from the largest social Q&A platform in China (Zhihu) and applied a mediation effect test to the data. The results showed that knowledge seeking affects intrinsic motivations (altruism and self-efficacy) and extrinsic motivations (social support, group identity, and reputation), further affecting knowledge contribution. Our findings indicated that Q&A communities should be concerned with users' intrinsic and extrinsic motivations to ensure balanced knowledge exchange on social Q&A platforms, ultimately fostering long-term stability and growth. Existing research has mainly focused on a single behavioral state, such as knowledge seeking or knowledge contribution, and has paid little attention to the connection between these two types of user information behaviors. This study aimed to fill this gap by revealing the mechanisms through which users' knowledge seeking affects their knowledge contribution. |
| doi_str_mv | 10.3390/bs14090853 |
| format | Article |
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This study aimed to fill this gap by revealing the mechanisms through which users' knowledge seeking affects their knowledge contribution.</description><identifier>ISSN: 2076-328X</identifier><identifier>EISSN: 2076-328X</identifier><identifier>DOI: 10.3390/bs14090853</identifier><identifier>PMID: 39336068</identifier><language>eng</language><publisher>Switzerland: MDPI AG</publisher><subject>Altruism ; Knowledge sharing ; Mediation ; Questions and answers ; Reputations ; Self-efficacy ; Social aspects ; Social networks ; Social support ; User behavior ; Virtual communities</subject><ispartof>Behavioral sciences, 2024-09, Vol.14 (9), p.853</ispartof><rights>COPYRIGHT 2024 MDPI AG</rights><rights>2024 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/). 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| subjects | Altruism Knowledge sharing Mediation Questions and answers Reputations Self-efficacy Social aspects Social networks Social support User behavior Virtual communities |
| title | Examining the Effect of Knowledge Seeking on Knowledge Contribution in Q&A Communities |
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