Stakeholder perspectives on the impact of COVID-19 on oncology services: a qualitative study

Background As COVID-19 spread across the globe, cancer services were required to rapidly pivot to minimise risks without compromising outcomes for patients or staff. The aim of this study was to document changes to oncology services as a result of COVID-19 from the perspectives of both providers and...

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Veröffentlicht in:Supportive care in cancer 2023-08, Vol.31 (8), p.491-491, Article 491
Hauptverfasser: Butow, Phyllis, Havard, Polly E., Butt, Zoe, Juraskova, Ilona, Sharpe, Louise, Dhillon, Haryana, Beatty, Lisa, Beale, Philip, Cigolini, Maria, Kelly, Brian, Chan, Raymond J., Kirsten, Laura, Best, Megan C., Shaw, Joanne
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container_end_page 491
container_issue 8
container_start_page 491
container_title Supportive care in cancer
container_volume 31
creator Butow, Phyllis
Havard, Polly E.
Butt, Zoe
Juraskova, Ilona
Sharpe, Louise
Dhillon, Haryana
Beatty, Lisa
Beale, Philip
Cigolini, Maria
Kelly, Brian
Chan, Raymond J.
Kirsten, Laura
Best, Megan C.
Shaw, Joanne
description Background As COVID-19 spread across the globe, cancer services were required to rapidly pivot to minimise risks without compromising outcomes for patients or staff. The aim of this study was to document changes to oncology services as a result of COVID-19 from the perspectives of both providers and receivers of care during the initial phase of the pandemic. Methods Participants were recruited between June and December 2020 through an email invitation via professional or consumer organisations, two hospital-based oncology services and snowballing. Semi-structured interviews focused on health service changes and their impacts, which were then analysed by thematic analysis. Results Thirty-two patients, 16 carers and 29 health professionals were recruited. Fifteen patients ( n = 47%) had localised disease, and 19 ( n = 59%) were currently receiving treatment. Oncology staff included oncologists, palliative care physicians, nurses, allied health and psychosocial practitioners. Four themes arose from the data: safety, increased stress and burnout, communication challenges and quality of cancer care. Conclusions There is an ongoing need for cancer-specific information from a single, trusted source to inform medical practitioners and patients/carers. More data are required to inform evidence-based guidelines for cancer care during future pandemics. All stakeholders require ongoing support to avoid stress and burnout.
doi_str_mv 10.1007/s00520-023-07916-y
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The aim of this study was to document changes to oncology services as a result of COVID-19 from the perspectives of both providers and receivers of care during the initial phase of the pandemic. Methods Participants were recruited between June and December 2020 through an email invitation via professional or consumer organisations, two hospital-based oncology services and snowballing. Semi-structured interviews focused on health service changes and their impacts, which were then analysed by thematic analysis. Results Thirty-two patients, 16 carers and 29 health professionals were recruited. Fifteen patients ( n = 47%) had localised disease, and 19 ( n = 59%) were currently receiving treatment. Oncology staff included oncologists, palliative care physicians, nurses, allied health and psychosocial practitioners. Four themes arose from the data: safety, increased stress and burnout, communication challenges and quality of cancer care. Conclusions There is an ongoing need for cancer-specific information from a single, trusted source to inform medical practitioners and patients/carers. More data are required to inform evidence-based guidelines for cancer care during future pandemics. All stakeholders require ongoing support to avoid stress and burnout.</description><identifier>ISSN: 0941-4355</identifier><identifier>EISSN: 1433-7339</identifier><identifier>DOI: 10.1007/s00520-023-07916-y</identifier><identifier>PMID: 37488459</identifier><language>eng</language><publisher>Berlin/Heidelberg: Springer Berlin Heidelberg</publisher><subject>Analysis ; Burn out (Psychology) ; Burnout, Psychological ; Cancer ; Communication ; Communications equipment ; Consumer groups ; COVID-19 ; Electronic Mail ; Evidence-based medicine ; Health care reform ; Humans ; Medical personnel ; Medicine ; Medicine &amp; Public Health ; Nursing ; Nursing Research ; Oncology ; Pain Medicine ; Palliative treatment ; Pandemics ; Qualitative Research ; Quality of care ; Rehabilitation Medicine ; Stakeholders</subject><ispartof>Supportive care in cancer, 2023-08, Vol.31 (8), p.491-491, Article 491</ispartof><rights>The Author(s) 2023</rights><rights>2023. The Author(s).</rights><rights>COPYRIGHT 2023 Springer</rights><rights>The Author(s) 2023. This work is published under http://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><cites>FETCH-LOGICAL-c454t-1743f7b503c36ab39f92508544d4a64bdf59bcd484274226c612efab8cb5283e3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://link.springer.com/content/pdf/10.1007/s00520-023-07916-y$$EPDF$$P50$$Gspringer$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://link.springer.com/10.1007/s00520-023-07916-y$$EHTML$$P50$$Gspringer$$Hfree_for_read</linktohtml><link.rule.ids>230,314,776,780,881,27901,27902,41464,42533,51294</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/37488459$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Butow, Phyllis</creatorcontrib><creatorcontrib>Havard, Polly E.</creatorcontrib><creatorcontrib>Butt, Zoe</creatorcontrib><creatorcontrib>Juraskova, Ilona</creatorcontrib><creatorcontrib>Sharpe, Louise</creatorcontrib><creatorcontrib>Dhillon, Haryana</creatorcontrib><creatorcontrib>Beatty, Lisa</creatorcontrib><creatorcontrib>Beale, Philip</creatorcontrib><creatorcontrib>Cigolini, Maria</creatorcontrib><creatorcontrib>Kelly, Brian</creatorcontrib><creatorcontrib>Chan, Raymond J.</creatorcontrib><creatorcontrib>Kirsten, Laura</creatorcontrib><creatorcontrib>Best, Megan C.</creatorcontrib><creatorcontrib>Shaw, Joanne</creatorcontrib><title>Stakeholder perspectives on the impact of COVID-19 on oncology services: a qualitative study</title><title>Supportive care in cancer</title><addtitle>Support Care Cancer</addtitle><addtitle>Support Care Cancer</addtitle><description>Background As COVID-19 spread across the globe, cancer services were required to rapidly pivot to minimise risks without compromising outcomes for patients or staff. The aim of this study was to document changes to oncology services as a result of COVID-19 from the perspectives of both providers and receivers of care during the initial phase of the pandemic. Methods Participants were recruited between June and December 2020 through an email invitation via professional or consumer organisations, two hospital-based oncology services and snowballing. Semi-structured interviews focused on health service changes and their impacts, which were then analysed by thematic analysis. Results Thirty-two patients, 16 carers and 29 health professionals were recruited. Fifteen patients ( n = 47%) had localised disease, and 19 ( n = 59%) were currently receiving treatment. Oncology staff included oncologists, palliative care physicians, nurses, allied health and psychosocial practitioners. Four themes arose from the data: safety, increased stress and burnout, communication challenges and quality of cancer care. Conclusions There is an ongoing need for cancer-specific information from a single, trusted source to inform medical practitioners and patients/carers. More data are required to inform evidence-based guidelines for cancer care during future pandemics. 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The aim of this study was to document changes to oncology services as a result of COVID-19 from the perspectives of both providers and receivers of care during the initial phase of the pandemic. Methods Participants were recruited between June and December 2020 through an email invitation via professional or consumer organisations, two hospital-based oncology services and snowballing. Semi-structured interviews focused on health service changes and their impacts, which were then analysed by thematic analysis. Results Thirty-two patients, 16 carers and 29 health professionals were recruited. Fifteen patients ( n = 47%) had localised disease, and 19 ( n = 59%) were currently receiving treatment. Oncology staff included oncologists, palliative care physicians, nurses, allied health and psychosocial practitioners. Four themes arose from the data: safety, increased stress and burnout, communication challenges and quality of cancer care. 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subjects Analysis
Burn out (Psychology)
Burnout, Psychological
Cancer
Communication
Communications equipment
Consumer groups
COVID-19
Electronic Mail
Evidence-based medicine
Health care reform
Humans
Medical personnel
Medicine
Medicine & Public Health
Nursing
Nursing Research
Oncology
Pain Medicine
Palliative treatment
Pandemics
Qualitative Research
Quality of care
Rehabilitation Medicine
Stakeholders
title Stakeholder perspectives on the impact of COVID-19 on oncology services: a qualitative study
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