The development of an educational workshop to reframe and manage professional conflict via a sex and gender lens
Background Conflict is inevitable in the emergency department, and conflict resolution is an essential skill for emergency providers to master. Effective conflict management can optimize patient care and enhance professional satisfaction. To communicate effectively in high‐stress, high‐impact situat...
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Veröffentlicht in: | AEM education and training 2023-06, Vol.7 (3), p.e10872-n/a |
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creator | Thomas, Ynhi T. Chary, Anita N. Suh, Michelle I. Samaei, Mehrnoosh Dobiesz, Valerie Kalantari, Annahieta Buehler, Greg Das, Devjani Wolfe, Jeannette |
description | Background
Conflict is inevitable in the emergency department, and conflict resolution is an essential skill for emergency providers to master. Effective conflict management can optimize patient care and enhance professional satisfaction. To communicate effectively in high‐stress, high‐impact situations, sex‐ and gender‐based differences need to be considered.
Methods
Nine resident, fellow, junior, and senior faculty members of the Academy for Women in Academic Emergency Medicine collaborated to design a 4‐h workshop. The focus was on professional communication and conflict resolution in emergency medicine (EM), with special attention on how sex and gender can influence these processes.
Results
The final educational workshop utilized a variety of formats focused on communication and effective conflict resolution including: traditional didactics, facilitated small groups with case‐based learning, expert panel discussion, and an experiential learning session. The consideration of how sex‐ and gender‐associated factors might contribute additional complexity or challenges to conflictual interactions were interwoven into each session to highlight alternative vantage points.
Conclusions
Effective conflict resolution is an important skill for success in EM. We developed a workshop that went beyond typical communication‐based programming to consider how sex‐ and gender‐related factors influence communication and conflict resolution. |
doi_str_mv | 10.1002/aet2.10872 |
format | Article |
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Conflict is inevitable in the emergency department, and conflict resolution is an essential skill for emergency providers to master. Effective conflict management can optimize patient care and enhance professional satisfaction. To communicate effectively in high‐stress, high‐impact situations, sex‐ and gender‐based differences need to be considered.
Methods
Nine resident, fellow, junior, and senior faculty members of the Academy for Women in Academic Emergency Medicine collaborated to design a 4‐h workshop. The focus was on professional communication and conflict resolution in emergency medicine (EM), with special attention on how sex and gender can influence these processes.
Results
The final educational workshop utilized a variety of formats focused on communication and effective conflict resolution including: traditional didactics, facilitated small groups with case‐based learning, expert panel discussion, and an experiential learning session. The consideration of how sex‐ and gender‐associated factors might contribute additional complexity or challenges to conflictual interactions were interwoven into each session to highlight alternative vantage points.
Conclusions
Effective conflict resolution is an important skill for success in EM. We developed a workshop that went beyond typical communication‐based programming to consider how sex‐ and gender‐related factors influence communication and conflict resolution.</description><identifier>ISSN: 2472-5390</identifier><identifier>EISSN: 2472-5390</identifier><identifier>DOI: 10.1002/aet2.10872</identifier><identifier>PMID: 37261219</identifier><language>eng</language><publisher>United States: John Wiley and Sons Inc</publisher><subject>Concept Paper ; Concept Papers</subject><ispartof>AEM education and training, 2023-06, Vol.7 (3), p.e10872-n/a</ispartof><rights>2023 Society for Academic Emergency Medicine.</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><cites>FETCH-LOGICAL-c3442-b14ff4f28ae8618713933112c18cf713cf4d4b677e4fbf139ba5d270cdbdc21a3</cites><orcidid>0000-0002-2373-9890 ; 0000-0003-3120-6397</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC10227172/pdf/$$EPDF$$P50$$Gpubmedcentral$$H</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC10227172/$$EHTML$$P50$$Gpubmedcentral$$H</linktohtml><link.rule.ids>230,314,727,780,784,885,1417,27923,27924,45573,45574,53790,53792</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/37261219$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Thomas, Ynhi T.</creatorcontrib><creatorcontrib>Chary, Anita N.</creatorcontrib><creatorcontrib>Suh, Michelle I.</creatorcontrib><creatorcontrib>Samaei, Mehrnoosh</creatorcontrib><creatorcontrib>Dobiesz, Valerie</creatorcontrib><creatorcontrib>Kalantari, Annahieta</creatorcontrib><creatorcontrib>Buehler, Greg</creatorcontrib><creatorcontrib>Das, Devjani</creatorcontrib><creatorcontrib>Wolfe, Jeannette</creatorcontrib><title>The development of an educational workshop to reframe and manage professional conflict via a sex and gender lens</title><title>AEM education and training</title><addtitle>AEM Educ Train</addtitle><description>Background
Conflict is inevitable in the emergency department, and conflict resolution is an essential skill for emergency providers to master. Effective conflict management can optimize patient care and enhance professional satisfaction. To communicate effectively in high‐stress, high‐impact situations, sex‐ and gender‐based differences need to be considered.
Methods
Nine resident, fellow, junior, and senior faculty members of the Academy for Women in Academic Emergency Medicine collaborated to design a 4‐h workshop. The focus was on professional communication and conflict resolution in emergency medicine (EM), with special attention on how sex and gender can influence these processes.
Results
The final educational workshop utilized a variety of formats focused on communication and effective conflict resolution including: traditional didactics, facilitated small groups with case‐based learning, expert panel discussion, and an experiential learning session. The consideration of how sex‐ and gender‐associated factors might contribute additional complexity or challenges to conflictual interactions were interwoven into each session to highlight alternative vantage points.
Conclusions
Effective conflict resolution is an important skill for success in EM. We developed a workshop that went beyond typical communication‐based programming to consider how sex‐ and gender‐related factors influence communication and conflict resolution.</description><subject>Concept Paper</subject><subject>Concept Papers</subject><issn>2472-5390</issn><issn>2472-5390</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2023</creationdate><recordtype>article</recordtype><recordid>eNp9kU1vGyEQhlHVqImSXPIDKo5VJbfMLDbrUxVF6YcUqRfnjFgY7G1Z2MLaaf59STaN0ktPDJpHD8O8jF2A-ABC4EdDE9aqVfiKnaBUuFg2a_H6RX3Mzkv5IYSAVi5B4Bt23ChcAcL6hI2bHXFHBwppHChOPHluIie3t2bqUzSB36X8s-zSyKfEM_lsBqqI44OJZkt8zMlTKTNrU_ShtxM_9IYbXuj3I7ql6CjzQLGcsSNvQqHzp_OU3X6-3lx9Xdx8__Lt6vJmYRspcdGB9F56bA21K2gVNOumAUALrfX1Zr10slspRdJ3vnY7s3SohHWdswimOWWfZu-47wZytv4tm6DH3A8m3-tkev1vJ_Y7vU0HXTeEChRWw7snQ06_9lQmPfTFUggmUtoXjS3CSjYCREXfz6jNqZS6pOd3QOiHmPRDTPoxpgq_fTnZM_o3lArADNz1ge7_o9KX1xucpX8AaX-eoQ</recordid><startdate>202306</startdate><enddate>202306</enddate><creator>Thomas, Ynhi T.</creator><creator>Chary, Anita N.</creator><creator>Suh, Michelle I.</creator><creator>Samaei, Mehrnoosh</creator><creator>Dobiesz, Valerie</creator><creator>Kalantari, Annahieta</creator><creator>Buehler, Greg</creator><creator>Das, Devjani</creator><creator>Wolfe, Jeannette</creator><general>John Wiley and Sons Inc</general><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7X8</scope><scope>5PM</scope><orcidid>https://orcid.org/0000-0002-2373-9890</orcidid><orcidid>https://orcid.org/0000-0003-3120-6397</orcidid></search><sort><creationdate>202306</creationdate><title>The development of an educational workshop to reframe and manage professional conflict via a sex and gender lens</title><author>Thomas, Ynhi T. ; Chary, Anita N. ; Suh, Michelle I. ; Samaei, Mehrnoosh ; Dobiesz, Valerie ; Kalantari, Annahieta ; Buehler, Greg ; Das, Devjani ; Wolfe, Jeannette</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c3442-b14ff4f28ae8618713933112c18cf713cf4d4b677e4fbf139ba5d270cdbdc21a3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2023</creationdate><topic>Concept Paper</topic><topic>Concept Papers</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Thomas, Ynhi T.</creatorcontrib><creatorcontrib>Chary, Anita N.</creatorcontrib><creatorcontrib>Suh, Michelle I.</creatorcontrib><creatorcontrib>Samaei, Mehrnoosh</creatorcontrib><creatorcontrib>Dobiesz, Valerie</creatorcontrib><creatorcontrib>Kalantari, Annahieta</creatorcontrib><creatorcontrib>Buehler, Greg</creatorcontrib><creatorcontrib>Das, Devjani</creatorcontrib><creatorcontrib>Wolfe, Jeannette</creatorcontrib><collection>PubMed</collection><collection>CrossRef</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>AEM education and training</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Thomas, Ynhi T.</au><au>Chary, Anita N.</au><au>Suh, Michelle I.</au><au>Samaei, Mehrnoosh</au><au>Dobiesz, Valerie</au><au>Kalantari, Annahieta</au><au>Buehler, Greg</au><au>Das, Devjani</au><au>Wolfe, Jeannette</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The development of an educational workshop to reframe and manage professional conflict via a sex and gender lens</atitle><jtitle>AEM education and training</jtitle><addtitle>AEM Educ Train</addtitle><date>2023-06</date><risdate>2023</risdate><volume>7</volume><issue>3</issue><spage>e10872</spage><epage>n/a</epage><pages>e10872-n/a</pages><issn>2472-5390</issn><eissn>2472-5390</eissn><abstract>Background
Conflict is inevitable in the emergency department, and conflict resolution is an essential skill for emergency providers to master. Effective conflict management can optimize patient care and enhance professional satisfaction. To communicate effectively in high‐stress, high‐impact situations, sex‐ and gender‐based differences need to be considered.
Methods
Nine resident, fellow, junior, and senior faculty members of the Academy for Women in Academic Emergency Medicine collaborated to design a 4‐h workshop. The focus was on professional communication and conflict resolution in emergency medicine (EM), with special attention on how sex and gender can influence these processes.
Results
The final educational workshop utilized a variety of formats focused on communication and effective conflict resolution including: traditional didactics, facilitated small groups with case‐based learning, expert panel discussion, and an experiential learning session. The consideration of how sex‐ and gender‐associated factors might contribute additional complexity or challenges to conflictual interactions were interwoven into each session to highlight alternative vantage points.
Conclusions
Effective conflict resolution is an important skill for success in EM. We developed a workshop that went beyond typical communication‐based programming to consider how sex‐ and gender‐related factors influence communication and conflict resolution.</abstract><cop>United States</cop><pub>John Wiley and Sons Inc</pub><pmid>37261219</pmid><doi>10.1002/aet2.10872</doi><tpages>7</tpages><orcidid>https://orcid.org/0000-0002-2373-9890</orcidid><orcidid>https://orcid.org/0000-0003-3120-6397</orcidid></addata></record> |
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title | The development of an educational workshop to reframe and manage professional conflict via a sex and gender lens |
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